Exterior Lighting Problems of Ford Explorer - part 1

Passenger side headlight low beam went out. Dealer says it’s $1500 because whole headlight assembly must be replaced instead of a bulb. We live off of social security, so of course we don’t have the money for this. Now we can’t drive at night and we both have medical problems. This is both worrisome and dangerous. After some research, this is a recurring issue, especially for platinums.

See all problems of the 2020 Ford Explorer 🔎.

Adaptive headlamps keep going out causing a safety issue.

See all problems of the 2021 Ford Explorer 🔎.

My vehicle originally showed more than 10 open safety recalls in the Fordpass app and at the servicing dealer. I saved screenshots of each recall. After Ford performed a remote over-the-air software update, all but one recall suddenly disappeared from the app even though no physical repairs were done and no documentation was provided. Nhtsa still shows recall 25v543 as incomplete, involving bcm soldering defects that can cause trailer taillamp failure, electrical malfunctions, hvac issues, mirror/window failures, power outlet issues, and other safety-related electrical problems. The dealer has not scheduled the repair despite parts being listed as available. Ford motor company and the dealer have not provided any recall history, oasis report, repair documentation, or explanation for why multiple recalls disappeared. This creates a safety concern because the vehicle may have unresolved electrical or lighting defects that were not properly repaired or were prematurely marked as closed after a software update. The issue has not been resolved, and Ford has not responded to multiple requests.

“I rented vehicle VIN [xxx] from budget rental car in panama city beach, FL (reservation #xxx, rental agreement xxx). I later discovered the vehicle had an unrepaired federal safety recall (NHTSA recall 25v543 / manufacturer recall 25c42) involving the body control module. Budget never informed me of the recall at any time. On November 11, 2025, when I attempted to extend my rental, the representative told me the vehicle had been ‘sold’ and must be returned within two days. When I attempted to exchange it on November 12–13 at three different budget locations in lansing, mi, they refused to take the vehicle, stating it had a safety recall and should not have been rented out. Only after this did I check the VIN myself and learn of the safety recall. The recall affects multiple electrical and visibility-related components: trailer lights, interior lights, mirrors, windows, rear defroster, usb/12v ports, and hvac systems. These issues can reduce driver visibility and increase the risk of a crash. While driving the vehicle, I experienced visibility problems. The windows fogged up severely, and the defroster did not operate properly. As a result, I was unable to see an animal that entered the roadway and unfortunately struck it. There is now damage to the front driver’s side of the vehicle. This visibility impairment aligns with the body control module recall defects described by NHTSA. This vehicle should not have been rented to any customer, especially with the remedy unavailable until late 2025. I am reporting this because an unrepaired safety recall vehicle placed into active rental service directly resulted in a visibility hazard and an unavoidable collision while I was driving. ” I did not make it back in time to return the vehicle yesterday 11/14/2025 I am finishing up this report and on my way to budget in panama city beach florida to return it. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle low beam headlights went out all of the sudden. Would not come back on after car was turned off and restarted. Drove home with high beams on. Next day, just the driver side low beam came back on. Took to dealer, they reprogrammed and headlights worked for three days, then went passenger low beam went out again. Took back to dealer and now they are telling me both headlamp control modules on both sides need replacing. The cost is very expensive and I am doubting this is the problem. This is a safety issue and I am reading blogs and the platinum version of the Explorer seem to have issues. This could cause an accident and Ford could be liable. This issue needs to be looked at, as this should not be an issue for a car with 50k miles on it.

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the headlights became inoperable. The contact stated that the fuses were in good condition. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact called the local dealer and was informed that a diagnostic test was needed; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 166,000.

See all problems of the 2015 Ford Explorer 🔎.

When driving the vehicle's instrument panel cluster randomly goes blank. When it does so, all of the items related to speed control, lighting, turn signals, etc. Become non-operational. Additionally, the driver has no idea what his/her speed is nor any other information about the operation of the vehicle. It is very unsafe.

Left lowlight headlight stops working intermittently and then completely. Both front axles cracked. Right rear shock busted. Gas purge valve malfunctioned.

Led light issue. Passenger side low beam. Lifetime of led should be 45,000 hours or 12-15 years. It is not working. Ford needs to generate a repair also current warrantee work needs to be completed including the rear camera.

Kept getting a check headlamp system see manual for a couple days then the headlight went out.

Low beam headlight won't work. Dealer advises that the whole assembly has to be replaced at a cost of over $1,500. It doesn't make sense to me that, for safety's sake, replacing a light bulb (cost = $120) translates into a full dismantling of the front grill and fender to replace the entire headlight assembly. This is a serious safety issue.

Failed low beam bulb makes it unsafe to drive at night. The led bulb is designed to last “life of the vehicle” and failed in less than 5 years. Replacing the bulb means replacing the entire assembly, >$1500. The bulb failed in significantly less than the typical lifespan.

Led headlight failure, driver's side, low beam.

Headlamp modules and headlamp do not properly function. Water can get into the module causing zero lights for the driver and is a safety hazard. Lights flicker or just turn off while driving. Electrical issue and not designed or installed properly. It should be able to be fixed with a new lightbulb but that is not the case.

Back up camera glitches and back up lights went out cause me to back into a tree at night.

Put vehicle in reverse camera camera on then went black and the backup lights went out while trying to move resulting in hitting a pole.

Intermittent failures of both front turn signals and parking lamps due to wiring failure. The turn signals and parking lights on both sides of the front end of the vehicle sometimes failed to illuminate correctly. Upon investigation, failed wiring was found on the jumpers between the main engine bay harness and the lamp sockets. The wire insulation had become brittle and was flaking away, causing electrical shorts. The same failures were present on both sides. Only that short jumper segment experienced the issue, all other wiring in the engine bay was fine. The faulty wiring jumpers are available for inspection upon request. Safety was put at risk because the turn signals would not reliably signal driver intent. I am an independent mechanic, and discovered the issue while performing other work in may 2025. No one else has investigated the vehicle or component. There were no warnings or symptoms prior to the failure.

See all problems of the 2018 Ford Explorer 🔎.

Issues with headlight housing unit getting moisture in it causing lights to malfunction. Driver headlight won't work and passenger headlight will turn off while driving then back on and off again. It does this continously at random making it dangerous for myself and other drivers at night. I've spoke with Ford explaining there is a recall for some 2016 models but not one under my VIN so they won't fix it since it's not. I'm hoping the recall can be extended to cover my VIN.

See all problems of the 2016 Ford Explorer 🔎.

Getting random notifications on my dashboard to “check headlamp system” however I’m not seeing no any problems. I’m no mechanic by any stretch but from my perspective, the headlights work just fine. I have searched online for similar owner complaints and have found numerous forum posts from other Ford Explorer platinum owners. All of them stating they have taken it to the dealership. The common factor amongst all of them is that the dealer (bottom line up front) could not find the problem despite their numerous attempts to diagnose. Some dealers have gone as far as to suggest total replacement of the headlight module, which is a very costly part. Majority of customers after replacing it are stating it did not solve the problem. I do not want to fall into the same rabbit hole of buying parts I don’t need, only to end up in the same situation I’m in now. I’ve had this problem back in July of 2024. The problem went away for a bit and then suddenly reappeared today, 25 March 2025.

Headlight designed to last lifetime of vehicle failed after five years. Ford has designed so you can’t replace the bulbs for around 100 bucks but have to replace entire units for 1500 dollars apiece. Had issues before where it was off and on and they told me they couldn’t replace it unless it was off at time of inspection.

Per Ford, the headlights are supposed to last the life of my vehicle. My drivers side headlight is now out. You can’t just change the bulb. You have the change the whole assembly which is $1500+. The extended warranty doesn’t cover it either. It’s a major safety issue and most people (like myself) can’t afford it out of pocket.

I am upset that the led headlamps on my vehicle are not covered. Led lights are meant to have long lives, well beyond my 4 year old SUV. My complaint is that either Ford or the manufacturer of the headlamp should warranty their product to a standard of every other led product sold. Thank you.

Driver side low beam has stopped working. Ford was unable to pinpoint the problem and wants to replace the entire head lamp to cover all possibilities.

In may 2023 the passenger side headlight stopped working. For a few months it would intermittently work then go out. Then we had both headlights stop working. Took it to Ford dealership and they said it was just the passenger side headlight. Since it was led they had to replace the entire assembly for at total with labor of $2,182. 54. Now today Feb. 2025 the driver side led headlight stopped working. Same issues as before with the same symptoms leading up to the light stop working. Took it to my local repair shop and they will need to replace the entire headlight for around $2,400. I am upset because of the safety issues with these headlights and the cost! also, reading online there seems to be a lot of people with the same problems on these 2020 Ford Explorers.

Front headlight low beam. Light randomly turn off. Yes no alert on dashboard to check manual which provides no information. Internet search reveals this is a very pervasive issue with this vehicles and there should be a recall by Ford.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at night, the driver's side headlight failed to illuminate as intended and the failure was progressing with the passenger’s side front headlight. Upon further inspection, the contact noticed an abnormal buildup of condensation inside the front driver's side headlight. The message "driver side headlamp out" was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Low beam projector bulb prematurely fails. Replaced under warranty and failed again. Due to dynamic bending feature dealer recommended replacing entire assembly at a cost of $1500. High beam and dynamic bending works, just low beam out of service. Seems like a less costly option to replace led bulb. Online research lead to other owners reporting similar failures and replacement cost. Some owners replaced control module which fixed the issue, so it is possible that this is controller fault. But a non-working headlight is a safety issue as well as traffic violation. Is this an issue for this agency?.

This vehicle has gone through 5 headlight bulbs in the last year. 3 were on the driver side. 2 on the passenger side. Bulbs will last only 3 to 6 months. No damage seen to either headlight assembly and not electrical short can be found. Date listed is last replacement for driver side.

See all problems of the 2014 Ford Explorer 🔎.

Check headlamp system see manuel error message keeps coming up after replacing lighting modules. Led lights are working fine, but error keeps coming up. Dealership wants to keep replacing entire module which is around 2 grand per headlight. Replaced both modules and lights worked fine for about 24 hours before error message returns.

Failure break systems, failure break systems.

See all problems of the 2013 Ford Explorer 🔎.

Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford certified dealership. Also has no interior lighting for security. Bcm replaced, and still has same issue, along with the 3rd row seats not functioning, interior overhead lights not functioning, trailer socket not functioning.

Low beam headlights have both went out in our second year of ownership. At 1600. 00 each and 600. 00 labor to replace.

Headlamp light came on in vehicle in December of 2024 and dealership replaced module which I had to pay for. 4 months later light came on again and dealership replaced module again at their cost, light came back on again right after the 2nd replacement of module. Dealership is not sure what to do but recommends replacing headlamp at my cost but not sure that will fix the problem. I have been driving around with the headlight light coming off and on for the last 10 months. Dealership has no idea what to do.

Passenger low beam light is out. It is dangerous to drive at night. Confirmed by dealer. Component has not been inspected. The message center on the front dashboard said check headlamp system refer to owners manual. Owners manual tells you nothing.

Front right passenger low beam has gone out. Ford dealership says this part is meant to last the lifetime of the vehicle and does not know why it has gone out. It occurred right after dealer did an oil change. After low beam went out a warning on the dash states to check headlamps. The dealer now wants to charge $2500 to replace the whole assemble. Being unable to see the road entirely is a safely risk especially since the primary driver is a third shift worker and we live an a rural community with a lot of deer and other wildlife.