Exterior Lighting Problems of Ford Explorer - part 2

Low beam headlight won't work. Dealer advises that the whole assembly has to be replaced at a cost of over $1,500. It doesn't make sense to me that, for safety's sake, replacing a light bulb (cost = $120) translates into a full dismantling of the front grill and fender to replace the entire headlight assembly. This is a serious safety issue.

See all problems of the 2020 Ford Explorer 🔎.

Failed low beam bulb makes it unsafe to drive at night. The led bulb is designed to last “life of the vehicle” and failed in less than 5 years. Replacing the bulb means replacing the entire assembly, >$1500. The bulb failed in significantly less than the typical lifespan.

"check headlamp system see manual" appears intermittently on the dash with headlights going out. As hundreds of others have reported here and on internet forums, we too are dealing with intermittent headlights. This is a major safety issue while driving at night and your headlights go out suddenly. After bringing our vehicle to a Ford dealership (who regularly service our vehicle) and paying a diagnostic fee, they could not properly diagnose the issue and said the only fix they think might correct the issue is to replace the entire headlamp assembly at an over a $3500 cost. The problem is Ford does not know that this will correct the issue. If it truly was a headlamp issue wouldn't our headlamps go out completely after approximately a year of experiencing the headlights going out intermittingly, especially when they are supposed to last the life of the vehicle. The dealership printed out the detailed list of codes on our vehicle going back to January and it confirms the headlights intermittently going out. Besides the dealership, we have spoken to Ford corporate multiple times and they are unwilling to help us in any way nor do they want to address this dangerous issue. An investigation needs to be opened into this matter before a serious accident occurs and Ford needs to answer why this issue is happening to so many vehicle owners and create a recall. Nhtsa has helped me before with a problem/recall I had on my Dodge durango many years ago and I am hopeful that we will be helped on this issue as well.

Led headlight failure, driver's side, low beam.

Headlamp modules and headlamp do not properly function. Water can get into the module causing zero lights for the driver and is a safety hazard. Lights flicker or just turn off while driving. Electrical issue and not designed or installed properly. It should be able to be fixed with a new lightbulb but that is not the case.

Back up camera glitches and back up lights went out cause me to back into a tree at night.

Put vehicle in reverse camera camera on then went black and the backup lights went out while trying to move resulting in hitting a pole.

Intermittent failures of both front turn signals and parking lamps due to wiring failure. The turn signals and parking lights on both sides of the front end of the vehicle sometimes failed to illuminate correctly. Upon investigation, failed wiring was found on the jumpers between the main engine bay harness and the lamp sockets. The wire insulation had become brittle and was flaking away, causing electrical shorts. The same failures were present on both sides. Only that short jumper segment experienced the issue, all other wiring in the engine bay was fine. The faulty wiring jumpers are available for inspection upon request. Safety was put at risk because the turn signals would not reliably signal driver intent. I am an independent mechanic, and discovered the issue while performing other work in may 2025. No one else has investigated the vehicle or component. There were no warnings or symptoms prior to the failure.

See all problems of the 2018 Ford Explorer 🔎.

Issues with headlight housing unit getting moisture in it causing lights to malfunction. Driver headlight won't work and passenger headlight will turn off while driving then back on and off again. It does this continously at random making it dangerous for myself and other drivers at night. I've spoke with Ford explaining there is a recall for some 2016 models but not one under my VIN so they won't fix it since it's not. I'm hoping the recall can be extended to cover my VIN.

See all problems of the 2016 Ford Explorer 🔎.

Getting random notifications on my dashboard to “check headlamp system” however I’m not seeing no any problems. I’m no mechanic by any stretch but from my perspective, the headlights work just fine. I have searched online for similar owner complaints and have found numerous forum posts from other Ford Explorer platinum owners. All of them stating they have taken it to the dealership. The common factor amongst all of them is that the dealer (bottom line up front) could not find the problem despite their numerous attempts to diagnose. Some dealers have gone as far as to suggest total replacement of the headlight module, which is a very costly part. Majority of customers after replacing it are stating it did not solve the problem. I do not want to fall into the same rabbit hole of buying parts I don’t need, only to end up in the same situation I’m in now. I’ve had this problem back in July of 2024. The problem went away for a bit and then suddenly reappeared today, 25 March 2025.

Headlight designed to last lifetime of vehicle failed after five years. Ford has designed so you can’t replace the bulbs for around 100 bucks but have to replace entire units for 1500 dollars apiece. Had issues before where it was off and on and they told me they couldn’t replace it unless it was off at time of inspection.

Per Ford, the headlights are supposed to last the life of my vehicle. My drivers side headlight is now out. You can’t just change the bulb. You have the change the whole assembly which is $1500+. The extended warranty doesn’t cover it either. It’s a major safety issue and most people (like myself) can’t afford it out of pocket.

I am upset that the led headlamps on my vehicle are not covered. Led lights are meant to have long lives, well beyond my 4 year old SUV. My complaint is that either Ford or the manufacturer of the headlamp should warranty their product to a standard of every other led product sold. Thank you.

Driver side low beam has stopped working. Ford was unable to pinpoint the problem and wants to replace the entire head lamp to cover all possibilities.

In may 2023 the passenger side headlight stopped working. For a few months it would intermittently work then go out. Then we had both headlights stop working. Took it to Ford dealership and they said it was just the passenger side headlight. Since it was led they had to replace the entire assembly for at total with labor of $2,182. 54. Now today Feb. 2025 the driver side led headlight stopped working. Same issues as before with the same symptoms leading up to the light stop working. Took it to my local repair shop and they will need to replace the entire headlight for around $2,400. I am upset because of the safety issues with these headlights and the cost! also, reading online there seems to be a lot of people with the same problems on these 2020 Ford Explorers.

Front headlight low beam. Light randomly turn off. Yes no alert on dashboard to check manual which provides no information. Internet search reveals this is a very pervasive issue with this vehicles and there should be a recall by Ford.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at night, the driver's side headlight failed to illuminate as intended and the failure was progressing with the passenger’s side front headlight. Upon further inspection, the contact noticed an abnormal buildup of condensation inside the front driver's side headlight. The message "driver side headlamp out" was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Low beam projector bulb prematurely fails. Replaced under warranty and failed again. Due to dynamic bending feature dealer recommended replacing entire assembly at a cost of $1500. High beam and dynamic bending works, just low beam out of service. Seems like a less costly option to replace led bulb. Online research lead to other owners reporting similar failures and replacement cost. Some owners replaced control module which fixed the issue, so it is possible that this is controller fault. But a non-working headlight is a safety issue as well as traffic violation. Is this an issue for this agency?.

This vehicle has gone through 5 headlight bulbs in the last year. 3 were on the driver side. 2 on the passenger side. Bulbs will last only 3 to 6 months. No damage seen to either headlight assembly and not electrical short can be found. Date listed is last replacement for driver side.

See all problems of the 2014 Ford Explorer 🔎.

First, we took this vehicle to a dealer because the rear window buttons were not working. They wouldn't roll down. Second, the dome lamps inside only work part of the time, when we take the vehicle to the dealer or another Ford dealer that we decided to try, they say they can't do anything because they see no issue as the lights are working at that time. Third, while connected to a trailer, an error message appears several times stating that the trailer has been disconnected. It just flashes and pings, and then disappears. This is a safety issue, as it has caused me to make sudden stops as I am made to believe that the trailer has became disconnected. All these things are stated in the recall we received on this vehicle, and we just want the body control module replaced as it says they should do, but both dealers(bruce walters Ford - pikeville ky) and the dealer we switched to to try and remedy the issue (freedom Ford of wise va) say that there is no issue, and refuse to do the control module replacement. This vehicle has been inspected at the least 6 different times for these issues, and still nothing has been fixed.

See all problems of the 2025 Ford Explorer 🔎.

Check headlamp system see manuel error message keeps coming up after replacing lighting modules. Led lights are working fine, but error keeps coming up. Dealership wants to keep replacing entire module which is around 2 grand per headlight. Replaced both modules and lights worked fine for about 24 hours before error message returns.

Failure break systems, failure break systems.

See all problems of the 2013 Ford Explorer 🔎.

Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford certified dealership. Also has no interior lighting for security. Bcm replaced, and still has same issue, along with the 3rd row seats not functioning, interior overhead lights not functioning, trailer socket not functioning.

See all problems of the 2015 Ford Explorer 🔎.

Low beam headlights have both went out in our second year of ownership. At 1600. 00 each and 600. 00 labor to replace.

Headlamp light came on in vehicle in December of 2024 and dealership replaced module which I had to pay for. 4 months later light came on again and dealership replaced module again at their cost, light came back on again right after the 2nd replacement of module. Dealership is not sure what to do but recommends replacing headlamp at my cost but not sure that will fix the problem. I have been driving around with the headlight light coming off and on for the last 10 months. Dealership has no idea what to do.

Passenger low beam light is out. It is dangerous to drive at night. Confirmed by dealer. Component has not been inspected. The message center on the front dashboard said check headlamp system refer to owners manual. Owners manual tells you nothing.

Front right passenger low beam has gone out. Ford dealership says this part is meant to last the lifetime of the vehicle and does not know why it has gone out. It occurred right after dealer did an oil change. After low beam went out a warning on the dash states to check headlamps. The dealer now wants to charge $2500 to replace the whole assemble. Being unable to see the road entirely is a safely risk especially since the primary driver is a third shift worker and we live an a rural community with a lot of deer and other wildlife.

Left headlight has gone out after only 46000 miles. A search of the internet for a fix for this reveals many individuals are having this issue on the platinum level trim models of the Ford Explorer. This is a safety risk as the whole headlight needs to be replaced at a cost of upwards of $2000. Other individuals have stated they have replaced the headlights multiple times under warranty. This should be looked into further.

Daytime running light on drivers side not functioning at all.

At a stop light and all of the power in the vehicle went out and Explorer would not start. Hazards would not turn on and doors (besides driver door) would not unlock. Got out of the vehicle to try the fob and white smoke came billowing out from engine. Fire department and police were called. No warning lights or messages were seen on vehicle. Vehicle only has 10k miles on it. Vehicle was taken to dealership for diagnostics.

See all problems of the 2023 Ford Explorer 🔎.

The vehicle was sold to me by “buffalo auto sales 2 at 3012 spencer hwy pasadena, TX 77504 on [xxx]. They violated the dtpa and all employees failed to disclose the vehicle had dozens of major safety issues with two open safety recalls. These safety issues include major abs issues and failures, power steering/drivetrain, front end passenger wheel & both rear end wheel failures within the mechanisms such as control arms, tie rods inner and outer & even one within the wheel component that was dangerously bent. The headlight pigtails are torched. These couldn’t even be fixed with even replacement oem parts/Ford dealership parts and Ford dealership expertise. My safety, my children’s safety, family and passengers were all at risk multiple times over the past three weeks. Every time on the highway or local roads not being able to sustain maximum speeds over 20- 40 mph because touching the gas even after a red light would cause the engine to hesitate to turn or stutter. This caused me multiple trips back to buffalo auto sales 2 and multiple mechanics even multiple Ford dealerships. On September 12th 2024, I discussed these severe safety issues with buffalo auto sales 2, my salesman originally offered to place me into another vehicle, give me back my large cash deposit, or “attempt to fix the vehicle”. The manager immediately refused to do the right thing and claim to “fix the vehicle himself”. . However when I asked if the manager jeff has experience as a mechanic he replied he does not have mechanic experience. That day they claim to have “fixed” the abs problem, and in turn the vehicle was still shaking while in motion at any speed. Even after I thought Ford service could fix the tie rod recall, that still did not work because the rear was still shaking. I had tire experts and mechanics even change front tires, and do an alignment on September 30th 2024. . The vehicle is still shaking dangerously while in motion. Warnings on are abs, chk engine & tire pressure lights. Information redacted pursuant to the freedom of in.

Both my passenger and driver headlights have failed. I have paid to have them replaced. The drivers side has failed twice. The passenger side has failed 3 times. I have taken it to the dealership and they “fixed” the issue but it keeps coming back months or weeks later. The low beams are what is failing. The message on the dash says “check headlight assembly see manual” this is a safety risk to me and other people on the road. They have failed while driving. If I am driving early in the morning or late at night I can not see if there are no street lights. People also can’t see me coming. This is a major safety risk. I bought the car in August 2024. Headlights have failed 5 times since then. The dealership helped me with my first four failures. On this last failure, they said it is not covered under warranty and that I need to pay $3000 for the headlight. Five failures of headlights seems like a manufacturer issue and not something. I am doing on my end.

An alert often shows up on the dashboard "check headlamp system. See manual". This is occasionally associated with one headlamp not working. This happens on and off. The alert spontaneously turns on, may stay for days or weeks and then spontaneously turns off. Ford dealership service were unable to fix this problem. This has happened multiple times since we purchased the car.

See all problems of the 2022 Ford Explorer 🔎.

The top brake light bar on the wing over the trunk consistently fails. I have had to replace almost yearly. Water gets into the light bar causing the leds to short out and fail. This makes my brake activity difficult to see for truckers and other tall cars. This is certainly a design defect that water should get in do easily. In regards to dates, the lamp fails annually.

The trunk does not open. The lift gate error message comes on. The lights stay on longer than they should and the battery is drained. This all resulted after the b pillar flew off on the high way. I have had duct tape on my car for over a year and unable to access the trunk.

See all problems of the 2017 Ford Explorer 🔎.