Forward Collision Avoidance Problems of Ford Explorer

The contact owns a 2013 Ford Explorer. The contact stated that on several occasions while in reverse(r), the back over prevention camera went black and remained black. The contact stated that occasionally while driving the message “camera unavailable - please contact dealer" message was displayed. The contact stated that on several other occasions, while driving at various speeds or while in reverse(r), there was a beeping notification was heard and a message that a "vehicle was coming from the left or right side" was displayed without a vehicle being nearby. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 144,000.

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The contact owns a 2025 Ford Explorer. The contact stated that on the first day after the vehicle was purchased, the pre-collision camera failed to function as intended. The contact stated that the alarm failed to beep as intended when a person or an object was in front of or passing by the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. A diagnostic test was performed, and it was determined that the pre-collision camera worked as designed. The contact stated that the manager at the dealer took the vehicle home and confirmed that the pre-collision camera sensor had failed to function as intended; however, the vehicle was not repaired. The vehicle was taken to biener Ford; however, no cause for the failure was found. The contact stated that on a separate occasion, while driving at an undisclosed speed in the snow, the message "pre-collision camera blocked" was displayed. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 11.

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The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed the vehicle was shifting hard. While traveling uphill, it failed to go completely in gear. The vehicle was slow to respond when shifting. There were codes and warnings related to the power train and pre-collision assist. Additionally, the powertrain, hill start assist, and pre-collision warning came on simultaneously and turned off. The tpms warning illuminated and eventually went off and came back on. The tire pressure was checked, and she determined the tires were fine. The contact stated that the failure was possibly related to NHTSA campaign number: 25v239000 9power train). The contact called the Ford manufacturer and discussed the related recall on the 2025 Ford Explorer, who told her to report the incident to the NHTSA hotline. The local dealer was contacted about the malfunction and informed her it was a glitch. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.

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The contact owns a 2023 Ford Explorer. The contact stated while driving 70 mph on the expressway in the center lane, the forward collision avoidance system engaged, and the vehicle came to an abrupt stop and failed to restart. After several minutes the vehicle restarted, and the contact was able to continue driving. Additionally, while in a parking lot, the vehicle shut off and failed to restart. After several minutes, the vehicle restarted. The forward collision avoidance warning light illuminated while driving with no other vehicle nearby. The contact called the local dealer, but the vehicle was not diagnosed or repaired. While driving at an undisclosed speed, the tailgate warning light illuminated. The contact checked the tailgate and attempted to close the tailgate. There contact was able to place her fingers between the tailgate. The contact depressed the release button, but the tailgate failed to respond. The contact climbed into the vehicle and pushed the tailgate closed, but the tailgate reopened. The tailgate came partially downward. After several attempts, the tailgate was closed. While her husband was driving, the cruise control was inoperable. The contact stated that all the buttons on the steering wheel were stuck. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted, who opened a case and referred the contact to the NHTSA hotline. The failure mileage was approximately 6,700.

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The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the pre-collision assist, service engine, four-wheel drive service, and advancetrac service warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front axle. The vehicle was not repaired. After investigating the failure, the contact related the failure to technical service bulletin: 21-2174. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 60,000.

The contact owns a 2022 Ford Explorer. The contact stated that while driving at various speeds, the forward collision avoidance safety feature would active without incident. The contact also stated that the backup camera would display several errors while in operation and that the thermostat would indicate the wrong vehicle temperature as the overheating warning message to appear on the instrument panel. The thermostat and the backup camera sensors were both replaced. The avoidance sensors were also replaced; however, the failure returned a month after repair. The manufacturer had been notified of the failure. The vehicle had yet to be repaired. The failure mileage was 7,700.

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The contact owns a 2021 Ford Explorer. The contact stated the adaptive cruise control and the collision avoidance systems would malfunction. The vehicle would suddenly deactivate the cruise control and the collision avoidance would detect a non existing object and stop the vehicle also turning to avoid the crash. The contact stated that while idle at a stop light when the vehicle suddenly accelerated rear-ending the vehicle in front. The air bags did not deploy however the acceleration did not reach high enough speeds for such response. A police report was not filed. The vehicle was not towed. There were no injuries or medical attention needed. The contact took the vehicle to the dealer however the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 10,000.

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While driving in regular weather. The dash flags a red box that say pre collison alert, and beeps. For no reason nothing around me. I know the sensor is located in the front end of the vehicle. Scares everyone in vehicle thinking we are going to have an accident and put o.