Power Train Problems of Ford Explorer - part 1

On March 2nd 2026, while operating my 2025 Ford Explorer st at highway speeds of approximately 78 mph, the vehicle experienced a sudden, uncommanded shift from drive into neutral. This resulted in an immediate and total loss of motive power in live traffic, creating a life-threatening safety hazard as I was unable to maintain speed or accelerate away from surrounding vehicles. Notably, the dashboard displayed no warning lights, wrench icons, or error messages during or after the event. I was forced to coast across lanes of traffic to reach the shoulder. This is the 7th significant warranty-related issue this vehicle has experienced since purchase in may 2025, representing a substantial impairment to the vehicle's safety, use, and market value under wisconsin lemon law.

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On 2/27/26 I heard a knocking sound in my car, no warning lights came on, took it to local car place and was told there was no oil in the tank. I immediately made an appt to take it to river view Ford dealership for service. They looked at it on 3/2 and found the engine to be damaged from the turbos pulling oil out of the oil tank and sucking it into the engine. They informed me nothing was being offered to replace the engine for that year 2020 and my warranty just ended 11/25. This car is worth $70,000 new, just paid it off early, otherwise in great condition. I called the customer service line and was told there is nothing they can do or offer and filed the complaint. My husband called back and spoke to 3 different rude people requesting someone call our dealer and talk with the service people- this didn't happen. Earlier this year this car had a differential leak that cost $3000; it also had the undercarriage of the car that holds the flex pipes up, fall apart and required the entire undercarriage to be replaced. I find it appalling that you google st engine issues and they specifically say 2020 models have issues with and suffer from severe oil-related issues, including high oil consumption, oil starvation, and, in some cases, turbocharger failure or engine knocking. How is this not a recall? no warning signs til its too late.

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Both catalytic converters have failed, with one have a catastrophic failure, resulting in pipe becoming disconnect from the exhaust system and dropped to pavement while vehicle was traveling at interstate speed. Pipe was facing forward when it dropped. Posed severe risk to myself and other vehicles. Disabled vehicle was towed to Ford dealership where it was confirmed both converters were cracked, with the one having broken apart. Noise and vibration condition was noted and started over a year prior, however, dealer was unable to diagnose it until the full failure made the source apparent.

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During a red-light, as I was coming to a stop, the vehicle gave the warning saying “service power-steering now” and “traction control off. ” I was unable to turn the steering wheel much due to it being so heavy. My official complaint: vehicle: 2011 Ford escape XLT safety recall: NHTSA campaign number 14v284000 (Ford recall 14s05) issue: loss of electric power steering assist (eps) / steering torque sensor fault I am submitting this complaint regarding an unresolved safety defect involving my 2011 Ford escape XLT. This vehicle is subject to a federally recognized safety recall for loss of electric power steering assist: NHTSA campaign number 14v284000, Ford recall 14s05, which involves the electric power steering (eps) system and steering torque sensor faults that can cause the vehicle to suddenly lose steering assist. The safety issue covered under this recall is still present and represents an ongoing risk. The vehicle experiences a loss of power steering assist, which makes the steering wheel extremely difficult to turn and increases the risk of a crash, especially at lower speeds, in traffic, or during turns. On February 13, 2026, I had a scheduled appointment at kingman Ford (arizona) at 3:00 pm specifically to address this safety recall issue and the continuing steering assist problem. Kingman Ford declined service and refused to perform any recall-related repair, stating they could not provide service related to the recall. After the dealership refusal, I contacted Ford corporate customer service directly. Ford corporate also declined to provide any repair assistance, and stated they had no knowledge of any federal directives or requirements regarding safety issues connected to this recall. Because this is a federally recognized safety recall and the defect continues to occur, I am requesting that NHTSA document this as a recall remedy failure / unresolved safety defect, and review Ford’s refusal (and the dealership’s refusal) to correct a known steerin.

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Transmission clutch failure. As a result my 2021 Ford Explorer needs a new transmission.

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Ptu failure, due to no maintenance service recommended for ptu, ptu failure has been a ongoing issue due to the position of the ptu,location of changing fluid and no mileage recommended for regular service or recommended regular service in the owners manual.

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The catalytic converters (both) on my 5-year-old Ford Explorer both failed due to cracked welds. This failure appears to be common with the v6 ecoboost engines. It happened sometime before 124000 miles, it was only noticed because my wife and daughters started complaining about headaches and sleepiness when riding in the vehicle. The failure was only noticed when a mechanic evaluated it, the failure was not noticeable otherwise. I believe this is a very dangerous condition, as the fumes were evidently getting into the vehicle somehow and causing symptoms of carbon monoxide poisoning. The estimate to repair both is $5000, but according to the repair shop, there are currently none available. Ford has acknowledged this defect in customer satisfaction program 21b35 and the 2025 service bulletin covering cracked weld failures. At about the same time, the transmission suddenly. The failure is very specific, and is documented in Ford technical service bulletin 22-2411 as a known defect. The vehicle experienced harsh shifting, delayed engagement, and ultimately complete transmission failure requiring full replacement at a cost of approximately $7000. This appears to be a widespread defect, and I believe it represents a safety concern due to unpredictable loss of drivetrain function.

My 2022 Ford Explorer had recall 23s55 performed on June 21, 2025 to address rear axle/differential fastener fracture. Despite the recall repair, the rear subframe-to-differential cover bolt sheared off while driving, causing the differential to drop and the driveshaft to be pulled from the differential. Grease leaked and the driveshaft was gouged against the subframe. This is the same failure mode the recall was intended to prevent and occurred after the recall was certified as complete. This failure happened while I was driving with my daughter and could have resulted in loss of control if it occurred at highway speed. Ford has only offered partial cost coverage instead of treating this as a failed recall remedy. I am concerned this represents an ineffective recall repair and an ongoing safety risk.

On [xxx], we sent a 2021 Ford interceptor to j. C. Lewis Ford located at 309 w. Oglethorpe hwy, hinesville, georgia 31313 for a recall under 23s55. The recall is a safety issue related to a rear axle bolt and the possibility the bolt can fracture. We had the recall done and returned the vehicle to service. On or about [xxx], our fleet manager was called to the liberty county jail because this vehicle was making a loud noise from the rear end. Our fleet manager had the vehicle towed to the county shop where it was inspected. They concluded the vehicle would need to be towed to Ford for repair since the rear axle bolt fractured, the exact issue that was addressed under the recall. A few days later, we were notified that the dealer was refusing to pay for the repair since they had already done the recall. I contacted Ford customer service, case number [xxx], to try and resolve the issue. After going back and forth, I received notification on February 3, 2026, that financial assistance has been denied and that this concern is caused by how the vehicle was / is used over and form of manufacturer defect or previously completed recall. The vehicle is a police interceptor purchased for use as a patrol vehicle for the liberty county sheriff's office located in hinesville, georgia. The vehicle is assigned to our civil division and the operator serves evictions and civil documents. The vehicle is not used for patrol but even if it had been, that's the intended purpose of the vehicle when purchased. I have photos of the bolt which show it fractured and also shows the head of the bolt appears to have some damage, possibly from the manner in which it was installed. This failure has been identified as a safety issue related to the 2021 Ford interceptor and is not a new issue. The recall referenced an axle bolt that can fracture, and that did happen but Ford doesn't want to take responsibility. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I will attach a list of parts that were replaced. The repair confirmed the rear axle bolt sheared and there were significant metal shavings in the rear differential. When the bolt broke, numerous other components were damaged as detailed in the repair documentation. Ford has refused to accept any responsibility for this repair even though the safety implications for this type of incident are alarming.

Thing accelerate by itself while on highway od light blinking at high speeds and then when you come to a complete stop and try to takeoff it goes really slow with the rpms high then it will kick into gear, unsafe on the road. Truck willjump in gear then out on takeoff.

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Car will be in drive or reverse, start to move with foot on gas then will shift itself into park.

The transmission shifts with a harsh jerk for no apparent reason and is an intermittent not constant problem. Also when stopped at an intersection refuses to engage to power the vehicle forward for a short time 5+ second time period.

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I own a 2020 Ford Explorer with approximately 85,776 miles. The vehicle has experienced two separate loss-of-propulsion events in traffic. On both occasions, the vehicle suddenly lost power while driving and stalled in the middle of a busy intersection. There was no prior warning of imminent engine failure. After stalling, the vehicle would crank but would not restart. The vehicle was disabled in the intersection for approximately 45 minutes to one hour each time. My family was inside the vehicle during these incidents. The vehicle displayed multiple malfunction warnings including “shift system fault” and messages indicating the vehicle was not in park even when the shifter was in the park position. The dealership, hansel Ford of petaluma, verified the concern and referenced Ford technical service bulletin (TSB) 23-2249 related to internal transmission components, including the valve body and park pawl actuator system. The dealership confirmed that when the vehicle is placed in park, it may actually remain in neutral. This creates an additional safety risk of unintended vehicle movement. This issue presents a serious safety hazard due •sudden loss of propulsion in traffic •vehicle disabled in active intersections •extended inability to restart •potential rollaway risk due to park malfunction the vehicle is currently pending major transmission-related repairs. I am submitting this complaint due to concerns about loss of propulsion and park system malfunction creating a safety risk for occupants and surrounding traffic.

I was driving on the highway and I heard a loud bang , with grinding and a jerk I assumed the rear axel or differential something in the rear area along with smoke and I was able to swerve to the side of the highway along the grass and jump out with my kids multiple cars where behind me but I turned on my emergency lights & got out just in time before causing a accident , this is all tied to a recall that’s been fixed twice now here we are a third time and it’s back again at Ford dealership.

Power train, automatic transmission issue the vehicle is a 2020 Ford Explorer XLT with approximately 71,000 miles. The automatic transmission has developed delayed engagement and harsh shifting during normal driving conditions. The issue occurs most often during low speed driving, rolling stops, and when shifting from park into drive or reverse. The transmission will hesitate or pause before engaging, followed by a sudden harsh shift or jerk into gear. The condition has been reproduced multiple times during normal driving and is consistent. This behavior creates unpredictable vehicle response when I accelerate into traffic or proceed from a rolling stop. The delay followed by sudden engagement can cause the vehicle to lurch forward unexpectedly, which could increase the risk of a crash when entering intersections, merging into traffic, or operating near pedestrians. The vehicle is scheduled for inspection at a Ford dealership, and the issue will be evaluated under known Ford technical service bulletins addressing harsh or delayed shifting in the 10-speed automatic transmission. At this time, the vehicle has not yet been inspected by the manufacturer. The vehicle will be inspected by an authorized Ford dealer Monday March 9, 2026. No warning lights or messages have appeared. The condition occurs without warning indicators and is noticeable through delayed engagement and harsh gear shifts. My vehicle has been regularly maintained and received the recommended 60,000 mile service prior to the issue appearing. Similar transmission complaints appear to be widely reported among owners of 2020–2022 Ford Explorer vehicles equipped with the 10-speed automatic transmission.

Rear differential/axle bolt broke, destroying other parts and making vehicle unsafe at the moment and then inoperable. Vehicle had previously had the recall work done for this exact issue prior to any issues/damage. Dealership is repairing the vehicle under warranty, but made sure to tell us that this is a known issue and the only true way to “fix” the issue is to install an aftermarket brace (at our cost).

The water pump is having issues with going out after the first cold snap of the year. This car was just purchased by us back in March of 2025. The car was inspected by the dealership prior to purchase as well as our personal mechanic. After further research this is a known issue especially in 2011-2020 models with economists engines. There have been class action lawsuits regarding this as well.

While in moderate snow attempted to go from backing up to drive and the vehicle stopped, parking brake auto engaged, powertrain (wrench) trouble light illuminated. The trouble light did not shut off after sitting overnight.

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Parked vehicle on snowy driveway, went to back to unload personal items from liftgate, and vehicle began sliding backwards towards me. Ran to the driver‘s door, got in, put on brakes, started vehicle and pulled it forward. Put it in park, and as I was exiting the vehicle, it began sliding backwards again. Rear wheels were locked. However, the front wheels were rolling. Apparently the transmission park pawl did not engage. I took pictures of the tires after the last roll. Front tracks show clear tread in the snow (rolling); rear show lines and pushed show (sliding).

On December 26, at approximately 7:08 p. M. , I was driving on the belt parkway during a snowstorm. I was traveling in the middle lane and began to safely change lanes to the right. During the lane change, the vehicle’s four-wheel-drive system suddenly displayed an error and appeared to malfunction. Immediately after this occurred, I lost control of the vehicle. The vehicle veered to the right, struck the median, and flipped over twice before coming to rest on its side. Prior to the system error, I was operating the vehicle normally and driving cautiously given the weather conditions. The loss of control occurred abruptly and without warning.

The transmission developed a harsh engagement from part to reverse and a harsh downshift when decelerating. The vehicle would frequently not change gears at highway speeds. Inspection showed that the transmission pan was full but fluid was burnt.

The wheel locks in low speeds. It does not happen often, maybe about 3 times per year. I have brought this up to Ford dealer in encinitas CA for several years and the problem is seldom that they did not find anything wrong with it. Recently I found the recall online and brought it to their attention. I never received the notice of recall back in 2015. They are refusing service because it has been more than 10 yrs since the recall and my vehicle is at 180,000 miles. I use the car to carpool my kids and other people's kids. Please help fix the problem.

- I have experienced a sudden loss of engine power and speed on 5 occasions. Very scary and dangerous to completely lose power on the highway with cars behind you. Had to pull off onto the shoulder(s) in dangerous conditions, with two young kids in the backseat. Hazards, turn off the car, restart the car, etc. - when the power loss happens, the vehicle's dashboard lights turn on, including the engine and wrench icons along with the words "see manual. " - based on my research, I believe it may be due to a defective throttle body and/or software, related to the "terrain management system. " - problem was not reproduced or confirmed by a dealer or independent service center - no inspections by the manufacturer, police, insurance representatives or others - no warning message is provided prior to the failure, which is another issue.

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My Explorer was very slow/unable to accelerate onto the highway. The next time I started it there was rattling and lots of non engine noises, along with all kinds of warning lights. I took it to the dealership. In his words ‘the turbo grenaded itself into the engine. Quoted me 15k to fix/replace the engine, turbo and half shaft. I still owe 9k on it. Extended warranty that I purchased expired 4,000 miles ago. I have had multiple issues with this vehicle since I purchased it brand new in 2020. I am trading it in tomorrow??.

When given gas to move from a complete stop, vehicle lost all power. After vehicle lost all power to rear wheels, warning lights flashed on cluster. Manually moved vehicle to side of road and checked under SUV to see rear axle was at a unusual angle and later discovered rear axle bolt on road. Vehicle was towed to dealership, which originally completed recall repair in July of this year, for this known issue. Repairs have been completed after 2 weeks, and was informed by dealership it was roughly 6 thousand in damages.

The contact owns a 2021 Ford Explorer. The contact stated that the vehicle was repaired under NHTSA campaign number: 23v675000 (power train); however, the repair failed to prevent a failure shortly after the vehicle was serviced. The contact stated that after shifting from reverse(r) to drive(d), there was an abnormal grinding sound coming from the vehicle before the vehicle lost automotive power. The vehicle was towed back to another local dealer, sutton Ford (21315 central Ave, matteson, IL 60443); where it was diagnosed with a fractured rear axle bolt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.

The car started hard shifting, bucking like an animal in the middle of driving 70 on the highway, hard to control, hard to stay out of traffic, started to smell like fuel was in the cabin, it took all I had to keep it in my lane and get over to safety without killing myself or someone else, took it to the dealership, they could not look at it for two weeks, took it to a different shop, he found that a wire had been cut and some hoses were zip tied to the frame ( previously only work on this car has been at dealership) he then towed it to the dealership at the two week appointment and they say its burning transmission fluid and hard shifting and needs a new transmission. The warranty expired two days before this occurred so not covered, it is a 2020 , should not have to completely replace a transmission only 74,000 miles on it . I had taken it n three times previously for hard shifting but it was an occasionally occurrence, they could never find any codes to explain so did not look further than what the computer said. That day, it did not throw any codes, until the secondary mechanic took the time to look under the hood, find the cut wire and fix that. Then he had 3 pages of codes. Now I not only have to pay the financed amount on this vehicle but I have to pay an additional 10,000 for a car that did not do its high functioning job and report a problem when I was feeling the problem and probably could have been a warranty fix before the warranty expired if the code appeared the first time, telling the computer to tell the technician to fix it.

I am filing an official safety complaint regarding my 2015 Ford Explorer sport 3. 5l due to a dangerous and sudden power-steering failure that occurred while I was driving with my children in the vehicle. There were no warning lights, alerts, or symptoms leading up to the failure. The power steering went out instantly and without any indication that something was wrong. The moment it failed, the steering wheel locked up and became extremely difficult to turn, nearly causing multiple accidents. I had children in the car at the time, and this situation created an immediate and severe safety hazard for everyone in my vehicle and on the road. After this happened, I contacted (by phone) Ford directly. Without any inspection, hesitation, or further explanation, I was immediately told that the vehicle “needs a new steering rack and pinion. ” the quoted repair cost exceeds $3,000, on a vehicle I am still paying $500 a month for. I have since discovered that there are thousands of other Ford Explorer owners reporting the exact same issue, with the same model years, same sudden failure, and the same required repair. This is clearly not an isolated incident. This pattern strongly indicates a widespread manufacturing or component defect that poses a significant risk of injury or death. I am deeply concerned that Ford has not issued a formal recall for a problem that can cause an immediate loss of steering control at highway speeds and in everyday driving conditions. The number of publicly documented complaints online demonstrates that this is a systemic and dangerous failure that should not be ignored. I am requesting that NHTSA fully investigate this issue and require Ford motor company to issue a recall for the defective steering rack/power steering system in the 2015 Ford Explorer sport 3. 5l ecoboost w/o park assist, as well as any related model years or trims using the same components. Vehicle is available for inspection.

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Transmission randomly kicks out of gear causing a grinding noise and loss of acceleration. This is the second transmission that has been put in this vehicle due to the same issue. No warning lamps. No codes stored. Each time it has happened has been merging on or off of a highway/interstate causing me to almost be in a rear end collision.

Since I have bought my 2020 Ford Explorer (brand new off the lot) it has had to have the turbo replaced several times now . Currently the turbo is bad again and I’m looking at a $3500 repair for a turbo that was already replaced 2 times since I bought it. I feel there is an issue with this car handling the turbos , I am a single mom of 5 kids and cannot afford to keep replacing turbos every couple years. I now have it sitting in my driveway cause it can’t be driven and still have a $740 momthly payment to pay on it and because I can’t use the car I can’t go to work anymore so I need help with this please.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the transmission was shifting roughly while upshifting or downshifting. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure. The contact was informed about a TSB with a similar failure, and the contact was informed that there were no recalls on the VIN related to the transmission. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Driving at speed and starting to slow down the vehicle downshifted hard and afterwards would shift hard on every shift. Vehicle was taken to dealership and was diagnosed with cdf drum failure. Vehicle was under 100k miles and not under warranty.

The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the vehicle jerked aggressively, and the engine idled roughly. No warning lights were illuminated. The vehicle was towed to the contact's residence. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v675000 (power train). The contact inquired if the failure was the result of the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,954.

I would need to change many more of the points on the top, see report.