Power Train Problems of Ford Explorer - part 1

Transmission starting to fail at around 91,000 miles. Diagnosed at dealership. Just out of warranty. Other repair shops say this is a common issue. This should be a recall matter.

See all problems of the 2020 Ford Explorer 🔎.

There was no lights on the dash but the transmission was shifting very hard when slowing down. I took it to the dealer for service, but the dealer says the transmission is full of debris and needs a full replacement. When slowing down it was causing the vehicle to buck forward very hard advancing it forward and causing me the driver to feel forward force from the harsh bucking of the transmission.

See all problems of the 2021 Ford Explorer 🔎.

I have been seeing complainants about the 2020 Ford Explorer transmission, I just want to say that I also had transmission issues with my 2020 Ford Explorer, I had vehicle down shift issues at or around 50,000 miles, I took it back to the dealer because it was still under the 60k miles power train warr. The dealer had my Explorer for about a week to do repairs, I do remember them saying there was a technical bulletin about this problem. I still have transmission jerking issues when I am driving slowly and have to let's say step on the gas to accelerate. I am at 67,000 miles now and worried is this thing going to make it to 100k.

Transmission shifts hard from first to second gear upon acceleration, then shifts hard down at approximately 25-30mph. Dealership is aware. Has been happening since I got vehicle, but no fix has been available.

The transmission has failed due to a snap ring being dislodged. This caused substantial damage requiring complete transmission rebuild. The vehicle is currently at a Ford dealership where they have identified the issue. The serviceman stated that the snap ring failure is due to manufactures defect and that it is a well known and common failure. Ford has a service bulletin describing this issue. Failure to repair this in a timely manner will cause catastrophic failure that could lead to loss of control of the vehicle. There were no warning lights for this issue. The first symptom was harsh shifting. The vehicle was taken to the dealership the day following the first symptom but the damage had been done.

Bought my car 2020 and every year I have been on and off the shop to fix it. Last year I just paid them to fox my transmission gearing, clutch and axle. The other dy I have them service it again due to power train malfunction. And sent me an invoice of $1700 not including the $195 to diagnostic test for my car.

Vehicle down shifts hard from 7th to 6th gear tested in manual mode but was originally feeling it while driving automatic when slowing down between 25 - 35 mph then I found a TSB that suggested trying it in manual in those gears and it happens every time.

I recently had my vehicle serviced for reprogramming of the awd control module after it failed. When the dealer returned the vehicle, I expected the issue to be resolved. Instead, I immediately noticed a new check engine light with code c00a6, related to the front axle disconnect. This was concerning because the dealer had assured me there were no active codes after programming the new module. After driving with the new fault, it became clear the vehicle was operating only in rear-wheel drive. I contacted Ford and was quoted $4,030 for repairs to the front axle disconnect. Given the cost, I researched whether this issue had a recall but found none, despite widespread reports from other owners experiencing the same failure. My main frustration is that this problem stems from Ford’s design of the intermittent awd system, which engages the front wheels only when needed to improve fuel economy. The official “fix” eliminates this design entirely—converting the vehicle into a full-time awd system. This requires removal of the front axle disconnect shaft, installation of a standard shaft, and reprogramming to support permanent awd. The technical service bulletin (TSB 23-2174) even directs technicians to cut and discard the electrical connector for the front axle disconnect actuator, confirming that the original intermittent system is abandoned rather than repaired. This is a major concern for owners. Many of us are facing the same issue, yet Ford’s solution shifts the burden of an expensive design flaw onto customers. I strongly urge Ford to address this problem responsibly and provide coverage for affected vehicles, rather than leaving owners to pay thousands for what appears to be a widespread defect.

Th car goes into gear but does not go anywhere.

Transmission gears were not running properly. On a Saturday evening the car was sleeping when slowing down and the following morning it completely died. Ford is reporting to me that I need a new transmission and I am only 1k miles over the warranty. I have read on line from several others with the 2020 Explorer having this issue or the tranny dieing within 10-20k miles after warranty.

Automatic return to park safety feature failed to stop vehicle from forward rolling causing vehicle to crash into open garage. The drivers door hit side of garage frame, closing onto my left leg causing calf muscle pain and bruising.

Ptu (transfer case) failure during a drive when I was making a safe left turn across traffic and the car quit moving forward with oncoming traffic inbound. Mazda has recalled this part but Ford has not. There are so many failures the part is out of stock for months. The ptu design was set up for failure as a non serviceable part.

See all problems of the 2014 Ford Explorer 🔎.

Dear NHTSA, I am writing to formally report a critical safety issue involving our 2020 Ford Explorer that I believe demands immediate investigation and consideration for a recall. While my wife was driving the vehicle on the freeway with our two young children, the transmission began shifting erratically and aggressively at various speeds. The vehicle experienced sudden power loss, delayed gear engagement, and violent jerking motions that nearly resulted in a rear-end collision due to the abrupt deceleration. This malfunction placed my family and others on the road in immediate danger. This is not an isolated incident. I am aware that there is already a technical service bulletin (TSB) issued for this transmission issue, as well as an active class action lawsuit related to the same defect. These facts indicate that Ford is aware of the problem, yet the risk to consumers remains unaddressed through a formal recall. This is a serious safety hazard that must be escalated. I am urging your team to take immediate action to investigate this matter and initiate a recall if warranted. The safety of families like mine should not be compromised by known mechanical failures. Please confirm receipt of this message and advise on the next steps for inspection, documentation, and escalation. I am prepared to provide additional details, including service records and diagnostic reports, if needed. I trust that Ford and the appropriate regulatory bodies will act swiftly and responsibly to protect consumers and uphold safety standards.

The contact owns a 2022 Ford Explorer. The contact stated that while making a right turn at an undisclosed speed, there was an abnormal sound coming from the rear driveshaft. The traction control and hill assist warning lights were illuminated. In addition, the vehicle failed to accelerate while the accelerator pedal was depressed. Upon further inspection, the contact noticed that the rear differential axle bolt had fractured and related the failure to NHTSA campaign: 23v675000 (power train); however, the VIN was not included. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the rear differential cover, rear drive shaft, and left rear axle shaft needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

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My got multiple warning messages while driving my 2020 Ford Explorer. My local repair shop ran test and determined it needs a new front axle disconnect actuator/shaft - technical service bulletin 23-2174. Without this repair, several sensors are deactivated: 4wd, hill start assist, forward collision warning, blind spot system, pre-collision assist and service advancetrac. With those functions disabled, it puts the driver/passengers at higher risk of collision - especially in the winter months. This repair is costing me over $2000. A vehicle with less than 70000 miles should not be having an issue like this, and Ford is award of the problem, yet have not issued a warranty extension or recall.

Approximately 6 weeks ago, while driving at 30 -35 mph in residential area, vehicle started lurching/jolting, took to local dealership, nothing found, reported to customer service, instructed to write to fmc consumer affairs and am waiting on reply.

While driving, vehicle gave powertrain malfunction, downhill assist unavailable and pre-collision warning system unavailable faults. The vehicle then came to a stop and would not move. Turning the ignition off and on allowed the vehicle to be safely parked in a nearby parking lot.

With regular service and no warning, my transmission has failed at 83k miles. The 10r60 transmission is a known issue for Ford, as they have set out TSB to the dealerships and gm has recalled the same transmission, but Ford has failed to do so. Regardless of the fact that my family, husband, and I have been loyal Ford/Lincoln customers for the last 15 years, they are not willing to do anything to help with this very costly repair.

Issued started happening when I tried to get into my car and my keyfob was not working. Then notice the number pad was working and was able to get into the vehicle. Once inside, vehicle did not want to start. I turn on and off the headlights and thats when the vehicle started. Once started, vehicle started showing orange warning messages. The following messages were shown: pre-collision assist not available hill start assist not available 4wd fault service required service advancetrac see manual with a wrench on it. There is also a wrench light on with the advance trac light on. This issue was diagnosed by Ford scarsdale and they charge me $209 just for the diagnostic and stated that I need a new awd module plus performing TSB 23-2174. With a list of parts totaling $926. 42 plus labor of $1,463. The labor seems a bit over price as I don't believe it will take 7 hours to fix this if we take the labor at $200/hr. There were no prior messages prior to failure. Issue started happening around August 9th, 2025 where my car would start with no issues and after 10 minutes of driving, all the above messages would start showing. Now, messages show when car starts and dont go away. In addition, I have taken my vehicle to Ford scarsdale on July 2, 2025 from front/read differential and transfer case fluid change and pinion seal change. In addition, on 03/27/2024, I took my vehicle since there was oil leak in the front axle and was repaired under warranty. Dealership should have suggested to do this TSB 23-2174 knowing this was a common issue and I was still under warranty.

As zero recall data refreshed on Aug 09,2025 shows unrepaired recalls associated with 2025 Explorer. Please broadcast. . . The following. . 2025 Explorer safety recalls* missing o-ring supporting disc on bosch fuel injectors recall incomplete accessory protocol interface module software update - loss of rear-view camera image recall incomplete missing dashboard air bag warning label recall incomplete transmission cross member bolt torque recall incomplete powertrain control module pcm reprogram recall incomplete front subframe bolt torque check recall incomplete front brake caliper bolt inspection recall incomplete unrequested second-row seat movement recall incomplete transmission main control valve body replacement recall incomplete connecting rod inspection recall incomplete while the investor is being held up by the department of the treasury, he is awaiting in ogden, ut for the release of funding to help fix this list of reported recall and alerts. By providing engineers with the held and pending release of notes/bills being paused without explanation by the internal revenue service. As the close of stock options supports the claim for legitimate use and collect my mecca express inc tr, as trustee for collecting funding for these issues. Please broadcast. . . . . And advise owners of this vehicle type to stop driving them ASAP as powertrain control module pcm reprogram, and missing o-ring supporting disc on bosch fuel injectors. May cause engine failure at high mph during high rpm on highway and road ways. Potential stall is possible, please report ASAP. For safety International!.

VIN: [xxx] recall data refreshed on Aug 09,2025 0 unrepaired recalls associated with this VIN for 2025 police interceptor - utility while the 2025 Ford Explorer is recalled,this model for 2025 police interceptor - utility has additional incomplete issues to be reported by NHTSA. As officers on duty should turn these models in to the nearest Ford dealer for competition of the following: 2025 police interceptor - utility safety recalls* missing o-ring supporting disc on bosch fuel injectors recall incomplete accessory protocol interface module software update - loss of rear-view camera image recall incomplete missing dashboard air bag warning label recall incomplete transmission cross member bolt torque recall incomplete powertrain control module pcm reprogram recall incomplete front subframe bolt torque check recall incomplete front brake caliper bolt inspection recall incomplete unrequested second-row seat movement recall incomplete transmission main control valve body replacement recall incomplete connecting rod inspection recall incomplete this recall is a immediate report for any on duty peace officer assigned to these vehicles. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The exhaust leaks constantly and Ford can’t seem to fix it. Been multiple times in the shop and all they say is it’s suppose to leak soot and make a fluttery sound. Three documented cases of it at the shop for exhaust leak and I’ve finely gave up because multiple dealerships refuse to acknowledge the issue and state it’s weep holes but weep holes are at connection joints. The smell of exhaust from start up or in tight confined spaces allows the exhaust to creep back into the car if windows are rolled down. Also the sound is embarrassing.

The contact owns a 2021 Ford Explorer. The contact stated that while reversing, there was an abnormal clunking sound coming from the rear differential, with the vehicle vibrating. The vehicle was taken to the dealer and was diagnosed and determined that the drive axle, wheel hub assembly, and the hub splines needed to be replaced. The dealer informed the contact that the vehicle was previously included in NHTSA campaign number: 22v255000 (power train); and was repaired by hutchinson Ford of forsyth (288 harold g. Clark parkway, forsyth, GA 31029). The vehicle was not yet repaired for the recent failure. The manufacturer was not informed of the failure. The failure mileage was approximately 113,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? the transmission failed at approximately 80,000 miles. It requires a complete rebuild/replacement. The failed transmission is available for inspection upon request. It is currently at the transmission shop. How was your safety or the safety of others put at risk? although the vehicle was technically still drivable, it did not feel safe. The transmission slipped and struggled to shift, and the vehicle felt like it could break down or cause a wreck at any point. The sudden and unpredictable loss of proper control put me and other drivers at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. An independent transmission repair service confirmed the failure and determined that the transmission required a full rebuild/replacement. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? the vehicle has not been inspected by the manufacturer, police, or insurance representatives. It has only been inspected and diagnosed by an independent repair service. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there were no warning lamps or dashboard messages prior to the failure. The first symptoms were slipping and difficulty shifting gears, which began shortly before I took it to a repair shop.

The contact owns a 2019 Ford Explorer. The contact stated that while driving approximately 75 mph with the cruise control activated the vehicle suddenly began to sputter and reduce speed. The vehicle was driven to the the side shoulder and stalled. The engine would not restart and the vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 52,000.

See all problems of the 2019 Ford Explorer 🔎.

My water pump started having a small leak about 2 weeks ago to where I had to put water in to get to work and then again to get home. I contacted Ford to inquire about a cost for this repair and was told they had to diagnose first. Then on Friday Aug 1st my children and I were driving on the interstate and had just gotten off at our exit and the car died in the middle of busy traffic. After waiting for the car to cool, the water was added and I took the car to a Ford dealership. If I had been on the interstate when this happened we would’ve been in a serious if not deadly accident. The leak needs looked into to see if it’s a faulty pump. I’m now looking at a complete engine repair over a leak. Also the back passenger door frame is a blind spot for us who are 5’5.

See all problems of the 2013 Ford Explorer 🔎.

At this time, I am unsure if there is some kind of recall, but my alarm is going off alerting me that the lift gate opened but that isn't true once my vehicle is locked. Also, the headlights turn on by themselves as if I have pressed on the keyfob. I then get an alert stating that the remote features disabled to preserve battery. These are just a few of the issues that I am having with this vehicle at this moment. I am a mother to 3 kids and I need to have a reliable vehicle and I don't have time to stress about not locking my vehicle at night jus to avoid my alarm going off. This is insane.

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, the engine overheated, and the vehicle stalled. The contact inspected the vehicle and discovered that the serpentine belt had failed. The contact replaced the serpentine belt, and the vehicle was repaired. Later, while operating the vehicle, several electrical warning lights were displayed. The battery was replaced, but the failure persisted. The contact replaced the alternator; however, after replacing the alternator, the transmission remained stuck in park(p), rendering the vehicle undrivable. The cause of the failures was not yet determined. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 155,000.

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The 2020 Ford Explorer was repaired due to a recall on the rear differential bolt. The bolt that was replaced fell out and had to go back in for service. The dealer said Ford refused to pay the full cost and it was split between Ford and the owner. We had to pay $2085. 97 for the repair of a recalled item.

When driving I started noticing that my steering wheel what getting harder to turn and it felt like it was lagging control. I could still turn and maneuver the steering wheel but the control overall was defiantly not safe. I stopped in at our mechanic and they test drove it. He stated that yes something was definably wrong with the steering system and he said it was hopefully the u-joint for control arm. We made any appointment for the next following week. I drove my Explorer with extreme caution and the steering issue just got worse. I noticed that I now have a griding noise coming from my steering when I turn. This is a safety issue because it just going to seize up and I will not have any control over my vehicle. When I did finally did get my Explorer into the mechanic the next following week he stated that I needed a new rack and pinion. I only have 140000 miles on my Explorer. The cost was astronomical!!! $1700 for the rack and pinon $600 in labor and a wheel alignment. And don't forget tax. That was a shocker!! I cant afford that kind of out of pocket expense. My vehicle VIN does not fall into the recalled safety notice however this seems to be a big issues with the 2013 Ford explores. My safely overall is the main issued!! I expect Ford to follow through in how they manufacture its vehicles and maintenance products. Please include all Explorers in the recall!!!!.

Transmission failure & clutch needs replacement. Vehicle started hard shifting at low mph.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while attempting to shift gear. There was no warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was referred to the dealer for additional assistance. The vehicle was taken to the dealer, where it was diagnosed, and the contact was informed that the transfer case had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 46,894.

My Explorer has a 10 speed transmission, and its really heavy on shifting like it is missing shifts or slipping, it will shoot up in rpms to the 7-8k mark and jerk forward, this will happen every few minutes when varying speed, driving through residential areas or normal trafficways not including the highway, however on the highway it has a tendency to feel as if it loses power and regains it, dropping rpms and shooting back up to 4-5k rpm, and dropping back down to around 2k. Today I had the incident where the car jerked hard after a shift, gave me prompts on the dash about seeing the manual, and that drive modes are not available. This has happened in the past month before multiple times, however this time I lost all power to acceleration going down the road, ended up just coasting to a stop on a road that speed limit is 55 mph. This made me panic, because I could have possibly been rear ended, or in any other case could have been hit if my car would not have properly been able to accelerate. The car has had similar problems reported from previous owners and they have been taken into a dealership for repairs of which did not fix the problem or the problem is reoccurring. There are no warning lamps prior to the jerkiness of shifting and loss of acceleration because of it. It will jerk a handful of times and eventually give me the "see manual" prompt after the initial problem was noticed, I decided to look online for answers as to what was wrong and it seems like this is a reoccurring problem with vehicles similar to mine. Hopefully it hasnt caused and injuries, but it definitely has the possibility to from what I have experienced.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed the transmission was slipping and the vehicle was slow accelerate. The vehicle lost motive power. Additionally, the contact stated that the rpm was high while driving at low speeds. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 19,000.

On July 14, 2025 as I stopped at the stoplight my car started to shake/shudder when it was green I started to drive and it stopped. Then when I stopped again while in drive I experienced the same thing. Contacted the dealership where I've been servicing my car since I bought it. I was hoping they could take in that day but they were booked. Next available was July 17, 2025. They did a diagnostic on my car and said it was the motor mounts. Had to order the parts and will call when parts are in. Parts came in and it was scheduled. Took them all day and even after shop closed to put the motor mounts on. When I picked it up I was told it was still shaking/shuddering but not as bad. Told me to take it home and see. Called them back to bring it back in due to shaking/shuddering, they did another diagnostic this time its my torque converter. Total with parts and labor $2819. 19 plus tax. I started doing some research and found this was a common problem for my type of car. It's on Fords customer satisfaction 20n07. My car fall meets all that is required. Contacted Ford multiple times and was turned down saying there was no recall for mines even though it was manufactured at that specific plant.

See all problems of the 2017 Ford Explorer 🔎.