Automatic Transmission Problems of Ford Explorer - part 1

The contact owns a 2018 Ford Explorer. The contact stated that while his wife was driving at an undisclosed speed, the vehicle began to vibrate excessively. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

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The contact owns a 2020 Ford Explorer. The contact stated while the vehicle was stationary, another vehicle collided with the passenger side of the vehicle and hit the rim. The wrench, the four-wheel drive, the brake, and the hillside warning lights illuminated after the crash. The vehicle was driven to the dealer. The vehicle was repaired for an axel that needed to be replaced, the module pmi was replaced, a revised part for the four-wheel drive shaft was replaced, and a module switch was replaced. The manufacturer was made aware of the failure and referred to the NHTSA hotline. The failure mileage was approximately 61,800.

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The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted, hesitated, and jerked abnormally. There was no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The contact was also referred to the nhsta hotline for assistance. The approximate failure mileage was 97,000.

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle hesitated to shift into reverse properly, the vehicle would reverse a few feet and suddenly stall or stop from reversing when reversing out of a parking lot while a crunching sound could be heard from underneath the vehicle. No warning lights were illuminated. The vehicle was driven to an independent mechanic where the vehicle was diagnosed that the ptu needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.

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The contact owns a 2020 Ford Explorer. The contact stated that while driving at 10 mph the vehicle lost power and would not shift out of gear. The contact stated that he observed a whining noise emanating from the engine compartment. There were no warning lights illuminated. The vehicle was taken to the residence. The vehicle was taken to a dealer where it has not yet been diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 63,000.

The contact owns a 2016 Ford Explorer. The contact stated that when the vehicle is in drive mode, the vehicle vibrates. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission and the transmission needed to be replaced. The contact was informed about TSB 22-2287. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to NHTSA. The failure mileage was approximately 110,000.

See attached document for complaint.

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The contact owns a 2017 Ford Explorer. The contact stated while driving the vehicle 35 mph there was a whirling sound and the gears shifted. No warning lights illuminated. The vehicle was taken to villages transmission & auto clinic and was diagnosed as a failed transmission. The vehicle was not repaired yet. The contact stated villages transmission & auto clinic first serviced the vehicle to address a failed starter where the transmission was dropped to access the starter switch for repair. The starter switch was repaired. Per the contact, the vehicle was taken back to villages transmission & auto clinic because the heat was not working, however, they misdiagnosed the failed water pump for a failed coolant. In order to repair the water pump the mechanics dropped the transmission and the engine to access it. While accessing replacing the water pump the mechanics replaced the valve cover gasket, spark plugs, crank shaft seal kit front, antifreeze, and engine timing chain kit. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to NHTSA. The approximate failure mileage was 129,828.

The contact owns a 2013 Ford Explorer. The contact stated that while shifting into the park position, the "change to parking mode" warning message was displayed. The vehicle failed to detect that the vehicle was in the park gear. The vehicle was taken to an independent mechanic where the contact was advised to call the manufacturer. A local dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 102,000.

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The contact owns a 2022 Ford Explorer. The contact stated that while driving at an undisclosed speed, the reverse mode did not function as needed. The contact stated that when the gear shifter was shifted to reverse mode, the vehicle rolled either forward or backwards and then hesitated. The vehicle was taken to the dealer, however the failure was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

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The contact owns a 2020 Ford Explorer. The contact stated while driving at various speeds the transmission unexpected downshifted from a high gear to a low gear, and the vehicle lurched forward while attempting to decelerate. The tpms warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.

The contact owns a 2021 Ford Explorer. The contact stated that after his wife set the vehicle to "park" while the engine was running, as she exited, the vehicle lurched forward and crashed into the garage back wall. There was no damage to the vehicle, however there was damage to the garage back wall. The contact stated his wife saw no warning lights were illuminated. The contact's wife got back into the vehicle and observed that the gear shift lever was still in "park" and she shut the vehicle off. The contact had not taken the vehicle to a local dealer, or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 10,000.

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The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 35 mph, there was black smoke coming from under the hood. The vehicle was towed to the local dealer, who diagnosed that the battery was faulty. The battery was replaced. The contact stated that while driving, there was black smoke coming from under the hood, and the vehicle was towed to the dealer and was diagnosed with transmission failure. The transmission was replaced. Later, while driving again, the black smoke was again present coming from the hood of the vehicle, and the vehicle was towed to the dealer, who diagnosed the vehicle and determined that the engine and turbo were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

2020 Ford Explorer. Consumer writes in regards to issues with the transmission. The consumer stated the vehicle experienced severe vibrations at certain speeds and as the transmission shifts. The consumer stated that the manufacturer breached it's contractual obligation by failing to properly and timely repair the vehicle.

The contact owns a 2017 Ford Explorer. The contact stated that while in idle with the vehicle in drive or reverse, the vehicle would shudder. The contact stated that there was a lack of full motive power upon acceleration; occasionally, while moving from a stop, the vehicle would shudder while driving. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic informed him that the failure might be due to the torque converter overheating, causing damage to the torque converter. Additionally, there was possible internal damage to the transmission. The contact was then informed of manufacturer communications: 10184634 (power train: automatic transmission) however, the VIN was not included. The manufacturer was contacted and informed of the failure. The contact was referred to the NHTSA for assistance. The approximate failure mileage was 61,000.

The contact's girlfriend owns a 2016 Ford Explorer. The contact stated after placing groceries inside the vehicle, the contact heard a chime as the liftgate independently started closing, almost striking him on the head. The contact also stated while driving at various speeds, the vehicle would stall or surge upon depression of the accelerator pedal, with the service engine warning light illuminated. The contact also mentioned that the side-view mirrors would independently adjust while driving at various speeds. The contact stated that he manually adjusted the mirrors to correct his driving visibility. The manufacturer was notified of the failure. The contact was informed that the VIN was not under recall. The contact was then transferred to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 57,000.

The contact owns a 2020 Ford Explorer. The contact stated while driving 10 mph the vehicle started jerking while shifting gears. After the vehicle accelerated above 10 mph, the vehicle operated normal. The vehicle was taken to the dealer, where the transmission was replaced; however, the failure persisted. The vehicle was taken back to the dealer and a software update was performed; however, the failure continued. The vehicle was taken back to the dealer however, the mechanic was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was approximately 3,000.

2004 Ford Explorer. Consumer writes in regards to transmission problem the consumer stated there was a delay in the transmission when he attempted to put the gear in reverse. There was also a hard shift when the vehicle was warm and on several occasions, it would slam into gear.

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The contact owns a 2002 Ford Explorer. The contact stated that the shifter handle fractured while attempting to exit a parking lot. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 187,000. Updated 03/05/lj updated 03/06/12.

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4x4 module now the transmission is shifting into 2 gear hard.

No events leading up to failure. Regular vehicle usage. After 4 or 5 years, the transmission began clunking and hesitating to shift. When shifting into reverse or drive, the transmission jolts violently. The check engine light is on. The failure has not yet been corrected but I am complaining now because so many similar reports have also been filed across the internet.

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The contact owns a 2002 Ford Explorer. The contact stated that she was unable to shift the vehicle into reverse. The dealer inspected the vehicle and informed the contact that she needed to replace the transmission. The manufacturer was aware of the failure. No repairs were performed. The current and failure mileages were 131,000.

I have a 2002 Ford Explorer that has 120,000 miles on it. I was recently driving back home from a trip in san francisco, California to sacramento, California. Two days after having my car fully serviced and my over drive light came on and as soon as that happened my car started telling me I need to get my transmission checked. I sat there thinking to myself how can this be happening I just spent 800 dollars to have all of my fluids flushed, brakes checked, everything. I took my car back to the auto repair store and they told me I needed a new transmission and after labor it would be around 5000 (I think I was quoted that price because I'm a young female, I was looking online and most people were quoted around 3000). I'm a full time college student paying for my classes with student loans and grants. I don't have a few thousand dollars sitting around at my disposal to fix my car. I also can't have my car in the shop for a long period of time due to the fact if I miss more than 3 classes most of my professors will drop me. I have researched this issue and many other consumers not just myself have had this incident happen to them, I believe Ford is in the wrong for having faulty manufacturing, they have made it so any transmission work has to be done by the dealer, you can't even check your own transmission fluid. I feel as if Ford needs to issue a recall on their transmissions or offer some kind of help to pay for these unacceptable incidents.

It seems that my transmission is starting to slip and shift hard.

The 2000 Ford Explorer SUV began to slow down as the engine rpms increased. After pulling over and turning the ignition off, we noticed smoke coming from the hood. Underneath the car, flames were dripping down from the transmission. We used a fire extinguisher to extinguish the flames on the ground, and attempted to open the hood. After the hood was opened, large flames were observed in the engine compartment. The fire extinguisher was used until empty and had little impact. The car began to burn quickly and the flames spread from front to back. The emergency services arrived, extinguished the fire and collected witness statements. No one was hurt in the incident and the frame was towed via aaa to a nearby automotive shop.

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I own a 2002 xplorer, recently the o. D light began blinking and the truck started jerking violently. I did some research and found out there are thousands of people with the same transmission problem. I have an eight year old who was in the truck with me at the time. This is a major safety issue with Ford and should definately be looked into.

I have 2005 Ford Explorer that I was driving in freeway with speed of 60mph with 3 kids in the vehicle and my wife and just tranny failed and speed drop almost get in accident now I am without the car and without the work I did change my Toyota to the american vehicle 2 years ago to help economy of USA and now I have no idea that where I get $3000. 00 to replace the tranny.

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Transmision has gone out at 85,300 miles, must have it rebuilt.

I have a 2004 Ford Explorer with less than 75,000 miles on it. I am a very conservative driver and do not put a lot of miles on my cars. The transmission went out and the guy at aamco said the inside of it was a mess, everything was chewed up. It cost me $3,550 to have it fixed. At the time it failed I was going down the highway at 55 mph and it suddenly dropped to about 25mph.

I own a 2006 Ford Explorer with 64000 miles. Yesterday without any warning the transmission went out while in heavy traffic, I had the vehical towed to a dealer where they say the transmission would need replaced. I checked online and found this to be a very common problem with this year and make. And everyone had exact symtoms. Ford acts like this isnt common and plays dumb to the fact. I still owe $15000 on a vehical and cannot afford $3000 to repair. Someone please look into this issue and stop Ford from taking advantage of citizens. Thank you.

When shifting from reverse to park the shift lever broke off in my hand. . Read more...

My 2002 Ford Explorer's transmission completely stopped working while stopped at a traffick light. That is a major safety hazard and could have caused a major accident. I have read numerous complaints about the transmission in these model and year vehicles. There needs to be som recall for this.

The contact owns a 2002 Ford Explorer. The contact stated that the odometer began to flash and the vehicle began to jerk abnormally. The vehicle was taken home and parked. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure, but offered no assistance. The failure and current mileages were 84,000.

The contact owns a 2002 Ford Explorer. The contact stated the gear selector lever fractured when shifting from park into drive. There was no prior warning. The vehicle was towed to an authorized dealer for diagnosis and repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 108,000.

Vehicle has started to roll away when in park. Took in for service and reported to dealer. They claim they can find nothing wrong. This has happened 5 times.

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