Hatchback/liftgate Support Device problems of the 2002 Ford Explorer Sport

When I open the back glass window, one hinge broke off. I try to set the window, the other hinge broke. I have to tie a rope to keep the glass from falling off. I find on line there is a recall for 2002 - 2003 Ford explorer liftgate glass hinge and strut brackets, NHTSA campaign id number: 04v442000. When I contacted Ford dealer and Ford company, they say my vehicle VIN is not covered by the recall. If other Ford expolorers are covered, why my VIN is not covered? is it because there are fewer Ford Explorer Sport built, and less people complain about the problem? I think the recall should expand to cover all explorer build in 2002 - 2003.

Part# 2l2z-98420a68-aa hinge and attachments for liftgate broke 08/04-2008. Recall campaign#pe04045-purchased another hinge from Ford parts dept. Invoice# 216039 on 08/04/2008-they did not tell me there was a recall on this part item- bought part and replaced it myself. 08/26-2012 the other hinge broke and called 1-888-327-4226 and was told recall was over- the Ford store never told me this part was recalled and charged me $43. 95. Now the other side of the hatchback hinge has broken and have been told I have to pay to get it repaired myself again. Never received any postcard for recall notice. This part is defective-both hinges have broken- I have paid for one hinge and replaced it myself and do not think I should have to replace the other one also and should be paid the $43. 95 I paid not even counting my time and labor and Ford should pay for the other side since this hinge is clearly defective.