Transfer Case Problems of Ford Explorer Sport

The contact owns a 1997 Ford Explorer Sport. The contact stated that the vehicle was parked on an incline when it rolled forward and crashed into another vehicle. The vehicle was not destroyed. The vehicle was taken to a local repair shop and the repair shop stated that the transfer case needed to be replaced. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 148,600 and the current mileage was 148,700.

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Transfer case had to be replaced. Upon investigation there was a safety notice from Ford, but no recall. The repair shop said it was the third explorer they had fixed for the same problem in a week.

I purchased a 1 owner,used 1997 Ford explorer in April 2004. It has 105. 000. 3 monthes later,the transfer case went. When my mechanic had it on the lift,he saw that the transmission had already been rebuilt. Now 6 monthes later,the transfer case,which came off of a 1997 explorer with 60,000 miles on it,is going bad. I haven't even put 10,000 miles on it since having it replaced in August. I spoke to other Ford explorer owners,and they too have had to repair,or replace the transmissions and or transfer cases multiple times in theirs. It is getting extremely costly to have this problem fixed. As well as the inconvenience of having to find a ride while its in for service. Is this a familiar complaint? I was not told by the dealer of any transmission problems,or the fact that the original transmission was previously fixed. Is there anything I can do?please help.

Consumer's vehicle is equipped with automatic 4-wheel drive and option was turned on. While driving there was a noise, the vehicle began jerking and transmission started clunking almost causing consumer to lose control of vehicle.