Windshield problems of the 2016 Ford F-150

The contact's son owns a 2016 Ford F-150. The contact stated that while her son was driving approximately 60 - 65 mph with the defroster activated, the rear windshield started to crack. The driver drove the vehicle to the contact's residence and parked the vehicle. The dealer was contacted; however, the contact was prompted to leave a voicemail. The contact had not heard back from the dealer. The contact had made an appointment with a local glass replacement company. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the dealer to determine if the failure was caused by an impact before receiving assistance with the replacement. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 85,986.

The contact owns a 2016 Ford F-150. The contact stated that there was a loud pop coming from the vehicle while driving approximately 60 mph, and the contact became aware that rear windshield had exploded. There was no impact to cause the failure. The vehicle was not taken to the dealer nor an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The manufacturer confirmed there were no recalls on the VIN for the failure. The failure mileage was 27,811.

The contact owns a 2016 Ford F-150. The contact stated that after remotely starting the vehicle and waiting approximately 2-5 minutes, there was an abnormal chemical odor coming into the cabin of the vehicle. Shortly afterwards, the rear window fractured into several pieces onto the rear seats. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacture was made aware of the failure and confirmed there was no recall on the VIN. The contact was referred to the NHTSA hotline for assistance. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 65 mph the rear windshield shattered without warning or impact. The glass fell on the rear seat occupants. There were no reported injuries. The contact called the local dealer but the vehicle had not been diagnosed or repaired. The manufacturer was notified about the failure but provided no additional assistance. The manufacturer referred him to the NHTSA hotline. The mileage at the time of the failure was approximately 100, 000.

The contact owns a 2016 Ford F-150. The contact stated while attempting to enter the vehicle using the key fob, the key fob failed to unlock the door. The contact used the key to manually unlock the door. The contact noticed that the windshield was cracked and was burned. In addition, the dashboard on the passenger’s side was melted, the sun visor was melted and burned, the air bags were also melted. The vehicle was towed to a collision shop, the contact was informed that the cause of the fire was undetermined however, the fire might have started from the air bags. The vehicle was not yet repaired. The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 80,100.