general problems of the 2018 Ford F-150 - part 2

Truck only has 48,124 miles on it. Per the tech it no longer has the weight on the driveshaft to keep it in balance. They sent the driveshaft to b&t driveshaft to be balanced. It came back and 80% of the vibration was gone. They then said they had to replace the entire driveshaft without testing the universal joints. They did install the jl3z*z driveshaft kit. This did resolve the vibration but why would like part have to be replaced at such low milage on a 2018 F-150?.

I bought this truck new. It immediately began shifting hard. The dealer flashed the transmission several times, but did not solve the problem. The dealer even documented the harsh shifting, but after the reflash they said there is nothing else to be done, so I gave up. Now the shifting is worse and it will drop from 7th or 8th gear to 1st. Also, the transmission will intermittently not shift at all. This has done this to me twice while I was merging into traffic or making a left turn at an intersection leaving me motionless in traffic. Despite documentation from the beginning of ownership, the dealer nor Ford will do anything despite the mechanic telling me this is a known issue that stems from Fords design of the transmission. I am now paying for an all new transmission to keep safe. Ford is going to get people hurt by not fixing a known problem with their product.

While driving to sam’s club (approximately 20 miles from home), my 2018 Ford F-150 3. 5l ecoboost began running very rough, and the check engine light came on. I had the vehicle scanned, and diagnostics confirmed that the cam phasers are failing — the exact issue I had replaced under warranty at approximately 59,000 miles. The vehicle now has just 88,000 miles, and this failure occurred in under 30,000 miles since the original repair. I have maintained this truck with extreme care. I only use motorcraft parts and fluids, change the oil every 3,000 miles or sooner, and always use premium fuel. This is not a maintenance issue. This is a design or part failure that Ford has not properly resolved. When the phasers were replaced the first time, I was told there was no warranty on the replacement parts. That is unacceptable. A known failure being replaced with an equally defective part is not a resolution. Ford is aware of this issue — there are multiple tsbs (including TSB 21-2130 and 19-2208) and widespread complaints across owner forums — but they have taken no responsibility. I paid over $44,000 for this truck and should not be facing the same critical engine failure twice before 90k miles. The rough performance and sudden malfunction while driving posed a potential safety risk. I am submitting this complaint so NHTSA can investigate and hold Ford accountable. This seems like a common problem with this engine, and I do not understand why there has not been a recall or why Ford has not been forced to implement a permanent fix.

Vehicle is shuddering as acceleration starts, took to dealership before warranty ended and they dismissed concerns. Issue has intermittently persisted since then with no resolution available from dealership. The acceleration issues causes the vehicle to slow down and halt before jerking into motion again. Additionally the engine eco boost is occasionally shutting the vehicle off in traffic, if the brake is released too quickly with the boost feature on the engine shuts off, you have to put it back in park and then start the engine again. I've almost been rear ended twice when a light turns green and my engine turns off unexpectedly.

Gear 7 ratio incorrect p076f transmission doesn’t engage like it should.

Per Ford tmsb the oil pan was installed wrong on some f150 trucks and leak needs recall to repair there mistake '.

Long delay between shifts where the vehicle loses substantial speed.

I’m filing this complaint regarding a major transmission failure in my 2018 Ford F-150 (VIN: [xxx] ) with just over 40,000 miles. The issue resulted in multiple loss-of-drivability incidents while pulling out into traffic. On several occasions, the vehicle failed to engage or hesitated severely when shifting into gear, leaving me stranded on the wrong side of the road. In one instance, I was forced to manually cycle through gears to try and regain forward momentum while cars approached at speed. This created a dangerous situation not only for me but for other drivers. The vehicle showed no prior warning lights or messages before the issue occurred. A certified repair shop pulled diagnostic codes and identified a transmission-related fault. I was advised to take the truck to a Ford dealership, where they confirmed a transmission failure requiring a full replacement, quoted at nearly $10,000. A transmission failure at this mileage is unacceptable and unsafe. I’m reporting this as a safety concern due to the sudden loss of power and drive function in live traffic situations. I’ve since found reports of similar issues from other F-150 owners. This needs further investigation and consideration for recall or formal service campaign. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I purchase a 2018 Ford f150 on [xxx]. One week later I am experiencing truck not wanting to shift out of first gear. The shifting is hard and jerking. It jerk so hard that if my son and I didn’t have our seat belt on we would have hit the dash. It periodically will shift from the 9 gear to 1 then back to 4th & 5th gear. It’s I almost got slammed by the car behind me. It is scary I took it to a shop and a total transmission replacement needs to be done I reach out the dealership that told me before I purchased it, all used vehicles go through a thorough inspection. I trusted the dealership and purchased the truck. Under further investigation I contacted where the truck was serviced last and they did an oil consumption test because it is burning a lot of oil. The dealership refuses to help. The transmission is definitely a safety hazard I haven’t even had it a month and I can barely drive it. It my only means of transportation. I have reoccurring monthly doctors appt for my son. It is completely unsafe and can cause a deadly accident for my self and to other around me. Thank you for your time. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2018 Ford F-150. The contact stated that while driving on the highway at various speeds, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.

During the years 2017 to 2020 Ford motor company manufactured a transmission 10r80 transmission with a defect in the cdf drum inside the transmission the bushing inside the drum moves out of place resulting in transmission failures. . This particular transmission usually lasts around $120-140,000 mi before the transmission fails. Through my research it costs between $5,500 and 7,500. 00 for repairs. . With it being a manufacturer defect I feel that Ford should recall these transmissions and replace them with the revised cdf drum. .

I was driving on the interstate, and pressed the accelerator to make a lane change and the tranmission did not respond. I could have been rear-ended because I had signaled and the other vehicle started to fill my space. I was unable to make the change. Fortunately the folloing vehicle kept a safe disance. Gear shifts have also been extremely clunky and skipping gears, sometimes when slowing down, dropping from a high gear (4-6) down to 2 or 1 without a corresponding drop in speed.

Transmission is hard shifting and dropping out of gear into neutral at random times. Ford dealership diagnosed a bad cdf hub in transmission. Ford knows this is a known issue and redesigned the part but not covering any repairs.

Component/system that failed: the 10r80 automatic transmission in my 2018 Ford F-150 3. 5l ecoboost has become essentially undrivable at 89,900 miles. The transmission will attempt to upshift from 1st gear through each gear unsuccessfully until it reaches 6th gear, at which point it refuses to downshift. The only way to exit 6th gear is by taking the vehicle completely out of drive. This transmission is available for inspection upon request. Safety risk: this failure creates a major safety hazard. The inability to accelerate properly from a stop or to downshift while slowing down means the truck cannot respond to normal traffic conditions or emergency situations. This puts me, my passengers, and others at risk—especially when entering traffic, making turns, or attempting to stop. The erratic behavior also causes the vehicle to lurch or hesitate, increasing the chance of a rear-end collision or loss of control. Has the problem been reproduced or confirmed? yes, the issue has been confirmed by a certified Ford dealership. They diagnosed internal transmission failure and quoted $8,876. 27 for a full transmission replacement. Has the vehicle or component been inspected by others? the vehicle has been inspected by a Ford dealership service department. No inspections have been done by law enforcement or insurance, and the manufacturer has not taken direct action, despite this being a well-documented issue with multiple tsbs and class action lawsuits tied to the 10r80 transmission. Warning signs or symptoms: the issue began gradually around 75,000 miles with hard or delayed shifting and worsened significantly by 89,900 miles. There was no warning light or messages until after the transmission gave out in the middle of a busy intersection. The truck now frequently: fails to shift gears properly hesitates or jerks unpredictably becomes stuck in 6th gear this ongoing and worsening problem has made the truck unreliable and unsafe for everyday use.

The contact owns a 2018 Ford F-150. The contact stated while driving 60 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The "auto start stop" message was displayed. The contact restarted the vehicle and several unknown warning lights were illuminated. The vehicle returned to normal functionality. The contact stated that the failure persisted. The contact stated that one month prior to the failure, the vehicle had been repaired under manufacturer recall number: 24e04 (powertrain control module software update). The dealer was contacted, and the vehicle stalled while one of the employees was test driving the vehicle. However, no cause for the failure was found. The contact was informed that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 122,000.

2018 f150 transmission failure at 70,000 miles. Clutch packs for 3rd/4th gear have failed. This is a known common issue with this particular Ford transmission for their trucks and SUV's since 2017. Vehicle was under warranty when issues arose. Local dealers could not get the vehicle in for diagnosis and repair evaluation due to the volume of other vehicles having the same transmission diagnosis. By the time one of the local Ford dealers were able to assess the issue, warranty had expired. Ford knows this is an issue due to a longstanding TSB issued to dealerships.

The contact owns a 2018 Ford F-150. The contact stated that while driving 35 mph, the vehicle hesitated, stalled, and shifted out of gear independently. The vehicle was taken to an independent mechanic for an oil change and transmission fluid flush. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.

Transmission completely failed while driving. Fortunately I was at a stoplight and was able to coast to the side of the road to a stop before getting hit. Transmission previously was taken to Ford for transmission jerking and randomly shifting issues. They first appeared at about 35000 miles of service. Complete failure ocurred at 130,000 miles.

The contact owns a 2018 Ford F-150. The contact stated that while driving at various speeds, the vehicle jerked and hesitated while depressing the accelerator pedal. The contact stated that the “wrench” symbol was displayed on the instrument panel. The contact also stated that the message "powertrain malfunction/reduced power" was displayed on the instrument panel. The vehicle was initially taken to an independent mechanic, where it was discovered that there were metal shavings in the transmission fluid pan. The contact had taken the vehicle to other independent mechanics who confirmed the failure and suggested that the transmission be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA hotline to report the failure. The failure mileage was 99,800.

The contact owns a 2018 Ford F-150. The contact stated while driving uphill with the cruise control activated, the transmission downshifted into first gear and the contact depressed the brake pedal, and the transmission shifted back into tenth gear. No warning light was illuminated. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. Additionally, the contact was informed that the engine oil level was low. The vehicle was not repaired. The contact had not decided whether to pay for the repair. The manufacturer was notified on the failure and informed the contact that the warranty had expired. The contact was referred by the NHTSA hotline to report the failure. The approximate failure mileage was 93,000.

Nhtsa safety complaint draft vehicle information: make: Ford model: F-150 year: 2018 VIN: [xxx] incident summary: while driving my 2018 Ford F-150, the vehicle suddenly displayed a warning on the dashboard: “steering assist fault – service required. ” within moments of this warning, I lost all power steering assist and was unable to control the vehicle, resulting in the truck veering off the road and into a ditch. This was a sudden and dangerous failure of the electric power steering (eps) system. I was fortunate not to have been injured, and no other vehicles were involved. However, this type of failure represents a major safety risk to me and to others on the road. I contacted Ford motor company and was assigned case number: [xxx]. Despite reporting the issue and explaining that the vehicle ran off the road, Ford refused to offer any assistance or goodwill repair. I was told the vehicle is outside of recall 24s45, even though it displays the exact same failure symptoms as recalled vehicles from later years. This failure could have resulted in serious injury or death. I am requesting that NHTSA investigate this steering system failure and expand any related recall coverage to include affected 2018 F-150 models like mine. Incident date: [xxx] mileage at time of incident: 157,000 location: pine bluff, ar complainant information: name: [xxx] address: [xxx] phone: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Transmission failed at 95k miles. This looks to be a very common issue with the 10r80 transmission as there is a class action suit.

Transmission started shuttering, driving jerky, and wouldn’t progress through the gears correctly. This was the third occurrence, the first two happened on the highway, this time was on a back road.

The contact owns a 2018 Ford F-150. The contact stated that while at a four-way stop, the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact stated that the engine revved up, but the vehicle failed to respond. The brake pedal was released, and the vehicle lunged forward, almost causing a crash. The contact stated that the vehicle was jerking while driving at various speeds. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 162,000.

Transmission slips and goes into neutral while in heavy traffic. Ford says the cdf drum is bad and will need the updated one installed in the transmission along with a full rebuild and will not be covered under any recall or TSB.

We were driving on the highway when the truck starting jerking/shuttering and losing power. The wrench light came on, we put on the hazard lights and limped off the nearest exit.

Hard shifting slamming gears needing transmission work.

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle shuddered while shifting gear, with the check engine warning light illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact stated that the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 47,000.

When speeding up and downshifting the transmission will shift up and down rapidly and repetitive. Example, when passing another vehicle. Seems to do it when the transmission has to downshift more than one gear. Starting happening after truck got recent pcm update. Doesn’t happen when only downshifting one gear.

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the front of the vehicle. The contact stated that while driving at various speeds, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 193,000.

Transmission shifts erratically causing loss of power at highway speeds. Transmission issues have occurred since the first month of ownership. Truck lunging when in park, down shifting from 10th gear to 7th at highway speeds, etc. Early problems/concerns were mentioned to service advisors when the truck would be taken in for service but I was always told, that is just the way that the 10r80 works. As time progressed, shifting issues got worse. They significantly increased after the powertrain warranty expired. Currently the truck shifts erratically in low and high gears and frequently experiences a complete loss of power travelling on the interstate. My biggest concern is that this is a known issue by the Ford motor company that has not been properly addressed via recall. The cdf drum inside of the transmission has a known design flaw and has been revised to eliminate the issue. The web forums dedicated to the f150 and any other model of vehicle Ford equipped with the 10r80 are littered with similar stories and concerns regarding the transmission. Ultimately, with the total loss of power at highway speeds and the need to immediately vacate lanes of travel to allow the vehicle enough time to figure out what gear it needs to be in, or to shift appropriately to regain highway speeds poses an immediate threat to any vehicle equipped with the 10r80 transmission and the original, or any early design, cdf drum. I would also like to note that I entered this with the most recent occurrance of this issue. It has happened multiple times during the course of ownership both before and after the warranty expired. Unfortunately, all of the Ford service writers/techs/managers, claimed that it was normal operation of the transmission.

Transmission is slipping at 54k miles, Ford says it’s perfectly normal however it will jump from gear 1-4 and jerk extremely hard and occasionally make a noise as well. I took it to a mechanic they told me that Fords of that year have an issue with the cdf drum slipping causing the transmission to wear down extremely fast.

Transmission starting to slip in 7th and 8th gear when attempting to accelerate or hauling a load. I had this issue repaired once before where I was informed by the Ford transmission tech that this was so common that he had the parts list in the top of his toolbox. I am not the only f150 owner to experience this issue. There were no warning lamps. I have not returned to the dealership this time but am available if needed. This could cause loss of life, when I tried to pass another vehicle I was almost involved in a head on collision since the truck started slipping as I was trying to accelerate around and almost didnt make it in time. Thank you for your time.

Know 10 speed transmission failure, hard shifts lunging at red lights,load grinding noise. Ford dealer diagnosis was need new transmission.

First, when the truck is at a stop (red/stop sign), acceleration fails, resulting in a sudden, hard jolt into gear or a complete loss of power. Near rear end collision occurrence avoided several times. Second, while driving 0-30mph there is a constant hard swift into gear causing a forward/backward jolt of all passengers. Last, and most significant, is the sudden loss of power experienced with highway driving. While driving 75-80mph, sudden deceleration occurs. The gears shift spontaneously from 8/9 down to 1. Speeds are not capable of being manually controlled, by the driver, at that time. What happens next, is either a sudden jolt into gear following deceleration or complete loss of power. Collision was avoided by pulling off to the side of the road. This sudden deceleration occurs also when attempting to merge into highway traffic. Here again, a rear end collision was narrowly avoided. The truck was serviced to evaluate the cause of this issue, by independent service station technician (vehicle no longer under warrant). They stated that the transmission was the problem and, after consulting with Ford, a computer upgrade was performed. This unfortunately had no impact on the above problem, despite following the recommended "break in" time. Currently the truck is not operable as the transmission is too unpredictable and erratic, rendering it unsafe to drive. This truck currently has only 46,000miles. Ford customer service was notified of this problem who in turn suggested we contact nhsa regarding this complaint. Incidentally, a family member with the same year, make and model truck had the transmission replaced, just this month, because of similar power train operational issues. I encourage the nhsa to evaluate this matter, as power train failure is a known issue with this particular vehicle. Most importantly, this is a concern which poses a significant impact on overall public safety.