Sensing System Camera problems of the 2019 Ford F-150

Touch screen sync3 version 22251 resets every time the truck is turned off and back on. Sometimes the screen is completely blank and sometimes unresponsive to touch. Controls for climate, radio, phone, and all other touch screen options become unavailable. Ford is aware and hasn’t made any updates in over 8 months.

TSB 22-2254, causing people's voice command and rear camera issues. There are many issues with sync 3 on this matter. It should be a recall. They did it for the other models. 2019 f159.

Rearview camera system malfunction. Randomly sync screen stays black. Randomly vehicle continues to show rear camera even though vehicle is driving forward. Problem started around April 2023 at 60,000 miles.

Backup camera faulty shows blurry screen when putting truck in reverse also sometimes shows no picture and just different colors on screen. 2019 f150, 20k miles.

The contact owns a 2019 Ford F-150. The contact stated that the reverse camera displays a hazy and obscured view while the vehicle is in reverse at various speeds. The vehicle was taken to a dealer where it was diagnosed as the reverse camera needing to be replaced, however the vehicle was not repaired. The contact believes that the failure is associated with NHTSA campaign number: 22v252000 but the VIN is not included. The contact was advised that recalls are VIN specific. The manufacturer was notified and advised the contact to have the vehicle inspected at a dealer. The failure mileage was approximately 34,000. The manufacturer was contacted .

The contact owns a 2019 Ford F-150. The contact stated that on several occasions while the vehicle was shifted into reverse(r), the back over prevention camera failed to operate. The contact stated that the screen display either a distorted or a blank image. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was 82,300.

I purchased my 2019 Ford F-150 used in October of 2022 directly from a Ford dealer. The reverse view on the infotainment screen was foggy at the time of purchase due to moisture in the rear view camera. My local Ford dealer told me that the specific rear view camera in my truck was part of a massive recall, but they would not replace the camera because my VIN was not included on the recall list. I am confused as to how a part can be found defective and a recall issued to replace the part, but a vehicle made with the defective part is left off of the recall order. In any case, I purchased a new backup camera directly from Ford. The original camera has been superseded by a new part number. Hopefully, the new camera will not have the moisture issue. I have the old backup camera and it is available for review.

Rear view camera malfunction. Sometimes it is a blank screen, sometimes it has wavy lines while other times it works fine. Can't see to back up. Almost hit another vehicle. No warnings or lights.