general problems of the 2021 Ford F-150

The contact owns a 2021 Ford F-150. The contact stated while shifting to reverse(r), the rear camera image was distorted. The contact stated that the image was blank, and blue intermittently. The vehicle was not taken to the dealer, or an independent mechanic, and was not diagnosed. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. On a separate occasion, the console screen ceased to function and would not display data and shut off intermittently and turned on independently. The headlight warning lights, and forward collision avoidance warning light was illuminated, and a message that the center sensor not active was displayed. The vehicle was taken to the dealer and the dealer made several software updates; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. The VIN was not available.

The contact owns a 2021 Ford F-150 hybrid. The contact stated that while driving the vehicle, several safety features would not operate as intended. While driving in reverse, the rear cross traffic alert would sometimes malfunction and not alert the driver that a vehicle or an object or pedestrian was near the rear of the vehicle. Occasionally, the message "inoperable" was displayed. Also, the forward collision warning system would not activate when driving too close to a nearby vehicle or object. In addition, while driving, the adaptive cruise control was activated and the vehicle ahead reduced speed however, the adaptive cruise control deactivated instead of reducing speed causing the driver to press the brake pedal to avoid a collision. The vehicle was returned to the dealer who attempted to perform the software updates however, the updates failed to fix the vehicle. The manufacturer was notified of the failure. The failure mileage was 1,000.