general problems of the 2023 Ford F-150 - part 2

Rear axle component failed on my 2023 Ford F-150 lariat. Vehicle completely lost mobility and would not move. We were stranded on a dangerous freeway exit. A recall repair for issue was performed. A second failure of the axle was later discovered during tire service. This is a repeat failure of a major drivetrain component and raises significant safety concerns. Additionally, the first failure was very traumatic. We had just left the funeral home preparing for my 15 year old daughters funeral. The freeway exit it left us stranded at was unsafe to remain in the vehicle. In order to be safe, we had to go stand in a cemetery. Having this component fail just after a year of being fixed is a serious ongoing safety concern.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

When in drive, the vehicle will roll backwards when on a slope if you do not have your foot on the break. The torque converter and control body has been replaced by gullo Ford of conroe TX. They state that I should use the auto break function. Ford itself states that I need to contact the dealer to rectify any problems with the vehicle. Ford refuses to do any additional work and state this is normal for this vehicle. This is a very dangerous situation for the vehicle if you are not paying attention or are not familiar with the vehicle.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See attached document for complaint. On January 6th, I wrote to you expressing my concerns about Ford’s failure to address a known safety recall (safety recall notice #25s82/NHTSA recall 25v512) for my 2023 Ford F-150. To date, I have received no response to my initial inquiry which prompts me to send this second letter. In fact, I am writing this letter as I sit in my local Ford dealership for routine maintenance service. At check-in today, I again requested that they determine if my vehicle was in need of the repair specified in the safety recall. Again, I was told “sorry, but Ford is not sending us the necessary parts, so there is nothing we can do at this point”. They said that I should periodically check back with them. I reminded them that I was put on a waiting list for these parts. I have included a copy of my original letter to Ford, so I will not repeat all my concerns. I believe it is important to fully document the facts and my repeated attempts to resolve this matter so that there will be a clear trail of evidence should this unaddressed and known safety recall ever create subsequent safety issues for me or my family. How a company with the size and reputation of Ford can issue a safety recall and then not provide the means to correct a known safety problem is unfathomable. The safety recall notice clearly states that the vehicle “. . . May roll in park without the parking brake applied, or, alternatively, lose motive power, both of which can increase the risk of a crash”. It then goes on to state that “parts are now available to repair your vehicle”. Frankly, I do not know if parts are in fact available, but my dealership has made it clear that they are not getting these parts. It has now been three months since I first attempted to remedy this matter. For Ford to effectively ignore this known safety issue seems to me to create a serious potential for liability. However, I will leave that to legal counsel should this ever result in injury or accident to my family. Also, I called the Ford recall ass.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the parts were on back order. A complaint was filed with manufacturer. The contact had not experienced a failure.

Ford is not providing parts for this safety recall. I am forced to drive this truck with a safety issue.

The contact owns a 2023 Ford F-150. The contact received a second notification of NHTSA campaign number: 25v512000 (power train), that the recall repair was available for the recall repair; however, upon contacting the dealer to schedule the recall repair, the contact was informed that the part was on a national backorder. The contact stated that the manufacturer's second recall notification provided false information. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train). The vehicle was taken to a dealer for maintenance, and was diagnosed and determined that there was a sheared off bolt in the hub cap. The contact was advised not to drive the vehicle, and the vehicle remained at the dealer for approximately one month. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 34,000.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train), and the vehicle was taken to the local dealer and to sedano Ford (8970 la mesa blvd, la mesa, CA 91942), where it was determined that the rear axle bolts needed to be replaced; however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable and was not made aware of the issue. The contact had not experienced a failure.

I experience a failure related to manufacturer recall number23s65 NHTSA recall number23v896 recall status recall incomplete I had this recall completed 7/29/25 at faricy boys Ford in salida, CO on 01/13/2026 this repair/parts failed while I was traveling. I had to have my truck towed to phil long Ford in raton, nm for repair. I was told this was a result of the recall and it would be covered . However, they still cannot give me an eta for parts and repair. They also do not have rentals or loaners and there are no car rentals in raton, nm. Neither the dealership or Ford customer service have authorized a rental for me yet. I am a full time RV'er with my travel trailer parked in las cruces, nm for the winter. I returned here 1/14 by renting a uhaul van which was ridiculously expensive and have been here in las cruces since then, with no means of transportation. The dealership initially told me the last one of these recalls took 5 weeks for parts. When the parts fail the rear axle disengages from the drive line. You cannot move, and in park the truck rolls. This recall has been going for a couple of years and there are no replacement parts available. I will need transportation to move my trailer to a new job in colorado before the end of April. Thanks for your attention to this matter.

On 3 separate occasions, while traveling at highway speeds on the NJ garden state parkway in the left lane, my truck’s service engine light soon wrench would come on out of nowhere, the throttle would cut out, and the gas pedal would go limp and unresponsive. The only way to get it operational again was to turn the truck off, let it sit for 10-15 min to drain the computers, and restart. Imagine doing 70-75 mph in the left most lane and you lose all throttle and have to get your vehicle all the way to the right shoulder without the ability to speed up to avoid being hit in the process. Now imagine that same thing happening 3 times within a month. The dealership found failed factory power train wiring and a failed gateway module. This truck’s a 2023 with 50k highway miles. Shouldn’t be failing like this. Now it’s been at the dealership for 3 weeks…. .

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not available. The vehicle was taken to the dealer, and the vehicle was inspected. The contact was informed that the repair needed to be performed. The contact was informed that the parts were not yet available. The contact stated that two months later, the parts were still not available. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 43,000.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train). The vehicle was taken to the dealer; however, the contact was informed that the manufacturer had sent two left-sided parts instead of a left-side and right-side part. In addition, the contact was informed that the parts were on back order. The vehicle had been at the dealer for four weeks unrepaired. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train). The vehicle was taken to the dealer for the recall repair. The contact was informed that the parts to do the recall repairs were not yet available. The contact dialed the Ford customer service line, and the representative informed the contact that the anticipated date for the remedy to be available was by the third quarter of 2026. The contact then dialed the number to the manufacturer's headquarters, and the representative informed the contact that the dealer would need to be contacted first to find out what parts were needed. The contact had not experienced a failure.

I am reporting a failure of the manufacturer to provide a timely and safe remedy for safety recall 25v512. My local dealer, springdale Ford in springdale, arkansas, officially advised me not to drive the vehicle on December 12, 2025, after a routine oil change, citing it as unsafe and at risk of a crash/rollaway. However, Ford has not provided a loaner or rental vehicle and has no eta for parts. I am currently being forced to choose between driving an unsafe vehicle and being without a vehicle. They are considering giving me a rental vehicle, but the rental company they partner with does not allow their vehicles to tow RV trailers, which is why we purchased the Ford F-150. I am making monthly payments on the Ford truck and our RV travel trailer, plus insurance for both and storage fees for the RV, all while unable to drive our newly purchased vehicle of 6 months. Ford is failing to fulfill its obligation to remedy this safety defect in a reasonable manner. To compound this setback, they have asked us to increase our monthly payment by $200 to trade in our truck for a comparable vehicle, as if this were our fault.

The contact owns a 2023 Ford F-150. The contact stated that the vehicle was slipping into park unexpectedly. No warning light was illuminated. The contact received notification of NHTSA campaign number: 25v512000 (power train). The local dealer was contacted and confirmed that parts were on back order for the recall repair. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 77,000.

I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decided to sell me this vehicle with the bolt issue and no parts available to remedy the situation. Ford customer service is telling me 3q2026. Manufacturer recall number23s65 NHTSA recall number23v896.

The bolt related to this recall inevitably broke on 11/23/25 at 43,842 miles. Ford of upland took my truck and provided me with a loaner vehicle for about a month and a half, until demanding that I return the loaner vehicle. I had no choice but to take my truck back as I do not have a second vehicle, and they didn’t offer me a solution. At the time of writing this, I have put ~800 miles on the truck since the bolt sheared off. It is now making a terrible noise from the rear end, which I have expressed to Ford of upland, colley Ford, and Ford customer service. . With no resolve. Ford customer service told me over the phone that they are “hoping” to have the parts to fix my truck in q3 of this year (2026). I purchased this truck as it fit my everyday needs. I often tow which made this truck a good candidate. As I understand, the truck is not currently safe to drive, and definitely not capable of towing. Not having a capable truck is unacceptable. It seems that Ford is incapable of providing a reasonable solution. The truck has been “out of service” since 11/23/25, nearly 3 months at the time of writing this.

The vehicle is subject to an active safety recall (rear axle hub bolt / axle assembly). The issue has been confirmed by a dealer inspection in November 2025. Despite confirmation, no repair was performed because the dealer did not initially order the required parts. This resulted in several months of delay. After escalation to the manufacturer, a parts order was finally placed in April 2026 and marked as priority. The dealer has since confirmed there is still no estimated time of arrival for the required parts, and the repair cannot be completed. This conflicts with recall information indicating that parts are available. The recall states that failure of the axle hub components can lead to loss of motive power or unintended vehicle movement. The vehicle is used regularly for towing and hauling, which increases concern about potential failure under load. The safety issue remains unresolved after several months, and there is no timeline for repair despite repeated attempts to address it through both the dealer and manufacturer.

When I go to accelerate (not every time) (random times) from a near stop during a yielding situation, engine power hesitates to come back on. I've been nearly rear ended twice entering onto highways because of it. I have an appointment Friday with a dealership but they said that they may not be able to do anything for it. . . Im reporting this because that is not acceptable behavior from a dealership. Its a safety issue and its under warranty. . . . Fix it!! when this issue happens I can have the pedal full pressed and it takes several second for the engine to wake up from switching from electric to gas. . (im only able to move 1 to 3 mph). . Or if I want it to snap out of it sooner I rapidly press the accelerator in and out multiple times. . . . Both ways eventually kicks the engine power back on lunging the truck forward.

On November 10, 2025, our 2023 f150 powertrain failed for the second time in about a month. I was pulling away from a curb when the truck experienced a loss of power. The Ford service center diagnosed this as a powertrain control module failure. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were no warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025 and then replaced a failed auxiliary fuel pump on October 7, 2025 that also led to a failure while driving.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Complaint description the vehicle is equipped with a Ford 10r80 10-speed automatic transmission that exhibits erratic and unpredictable shifting behavior. The transmission frequently hesitates, shifts harshly, or delays engagement, particularly when accelerating from a stop, slowing down, or attempting to merge into traffic. At times, the vehicle fails to deliver power when the accelerator is pressed, creating a delay in acceleration. This is especially dangerous when pulling into intersections, making left turns across traffic, or merging onto roadways where immediate and predictable power is required to avoid collisions. The transmission also downshifts harshly and unexpectedly, causing sudden jerking and brief deceleration. These events can occur without warning and increase the risk of loss of vehicle control or rear-end collisions, particularly in stop-and-go traffic or at low speeds. In addition, the transmission often clunks or lurches into gear, including when shifting from park to drive or reverse. This creates unsafe conditions in parking lots and low-speed environments where precise vehicle control is necessary to avoid pedestrians or other vehicles. Because these issues occur inconsistently and without warning, the driver cannot reliably anticipate vehicle response. This unpredictability represents a safety defect that increases the risk of a crash during normal driving conditions.

The contact owns a 2023 Ford F-150. The contact stated that while driving at 20 mph, the vehicle violently jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle hesitated while depressing the accelerator pedal while coasting the vehicle to the shoulder of the highway. Despite the failure, the contact placed the vehicle in 4wd, and the vehicle resumed normal operation. The vehicle was taken to the dealer where a diagnostic test determined that the driver’s and passenger’s side rear axles had broken and caused the failure. The contact was then notified about NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact was provided a repair number by the dealer and was instructed to contact the manufacturer for assistance. The manufacturer was notified several times about the recall, and the contact was later provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 33,000.

The transmssion is shifting by itself from from a low gear (say 1st or 2nd) directly into 8th gear which bring the truck to a complete stop. This happend on may 30th while driving up my gravel driveway and I had the vehicle towed to the Ford dealer where they inspected it and found nothing wrong. They said they did a software update but could not guantee that this would resolve the issue. I have been driving the truck with out issue up to today (10/21/2025) when it happened again in the same location. I was able to record a video of the dash and it is clear to see that it is shiting from 1st to 8th gear which brings the truck to a complet stop as that part of the driveway is uphill. I am concerned that if I was pulling out at an intersection and this happend I could get stuck in the intersection and hit by cross-traffic.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train). However, the part to do the recall repair was not yet available. The contact stated that a fluid spill was found on the ground. The vehicle was taken to the dealer, where it was diagnosed, and determined that the hub bolt had sheared off and damaged an unknown oil component located in the rear. The vehicle remained at the dealer unrepaired. The contact stated that the dealer deemed the vehicle unsafe to drive. The manufacturer was made aware of the issue. The failure mileage was 14,146.

Our 2023 f150 has had two back-to-back powertrain failures. I was accelerating out of an intersection after the light turned green and suddenly experienced a loss of power. The Ford service center diagnosed this as a transmission fluid auxiliary pump fault. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were no warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025, four days before the failure. Then it happened again one month later. I will detail that in a second complaint.

Rear axle half shaft and hub replacement assembly (manufacturer recall number 25s82 NHTSA recall number25v512). Neither Ford nor the local dealership seem to care about repairing this issue in a timely manner. The truck was inspected soon after the recall was received. The dealer confirmed that my truck fell under the recall. They supposedly placed an order for parts at that time (October 2025). A year later the repair has not been completed. I have contacted Ford customer service twice about the parts availability issue. Ford states the parts are available. The dealership states the parts are not available. According to the ntsb, recall repairs should happen in a timely manner. If they don't, ntsb suggests filing a complaint. I believe more than a year of waiting, with noting done, has given both Ford and the dealership ample time for repairs to be completed. This is an official complaint regarding the lack of expediency by both Ford and the local dealership.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The vehicle was at the dealer during routine maintenance. While the tires were being rotated, the end hub bolt detached from the vehicle. The contact received a letter from the manufacturer that the parts for the recall repair were available. The contact was later informed that the parts might be available by November 2025. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2023 Ford F-150. The contact stated that her husband had taken the vehicle in for service at a local dealer. The dealer was aware that the VIN was included in NHTSA campaign number: 25v512000 (power train). The dealer inspected the rear hub bolt and became aware that the bolt had fractured. The contact's husband was advised to leave the vehicle at the dealer because it was not safe to drive the vehicle with the fractured bolt. The contact had been advised by the dealer that the remedy was not yet available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 29,828.

The contact owns a 2023 Ford F-150. The contact stated that while depressing the accelerator pedal or brake pedal, there was a loud clunking sound coming from the driver’s side rear of the vehicle. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact stated that upon arriving at her destination and moving the column shifter to park(p), the brake pedal was released, and the vehicle suddenly jolted forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v512000 (power train). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 51,000.