general problems of the 2023 Ford F-150 - part 2

I am reporting a failure of the manufacturer to provide a timely and safe remedy for safety recall 25v512. My local dealer, springdale Ford in springdale, arkansas, officially advised me not to drive the vehicle on December 12, 2025, after a routine oil change, citing it as unsafe and at risk of a crash/rollaway. However, Ford has not provided a loaner or rental vehicle and has no eta for parts. I am currently being forced to choose between driving an unsafe vehicle and being without a vehicle. They are considering giving me a rental vehicle, but the rental company they partner with does not allow their vehicles to tow RV trailers, which is why we purchased the Ford F-150. I am making monthly payments on the Ford truck and our RV travel trailer, plus insurance for both and storage fees for the RV, all while unable to drive our newly purchased vehicle of 6 months. Ford is failing to fulfill its obligation to remedy this safety defect in a reasonable manner. To compound this setback, they have asked us to increase our monthly payment by $200 to trade in our truck for a comparable vehicle, as if this were our fault.

The contact owns a 2023 Ford F-150. The contact stated that the vehicle was slipping into park unexpectedly. No warning light was illuminated. The contact received notification of NHTSA campaign number: 25v512000 (power train). The local dealer was contacted and confirmed that parts were on back order for the recall repair. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 77,000.

I purchased this vehicle from Ford about 2 months ago and brought it in for service over 4 weeks ago. The service department inspected the hub bolts and declared the vehicle unsafe to drive until the recall is completed due to sheered bolts. Although the recall says the parts are available, that is apparently not accurate. This is a huge safety issue and Ford put my family at risk when they decided to sell me this vehicle with the bolt issue and no parts available to remedy the situation. Ford customer service is telling me 3q2026. Manufacturer recall number23s65 NHTSA recall number23v896.

The bolt related to this recall inevitably broke on 11/23/25 at 43,842 miles. Ford of upland took my truck and provided me with a loaner vehicle for about a month and a half, until demanding that I return the loaner vehicle. I had no choice but to take my truck back as I do not have a second vehicle, and they didn’t offer me a solution. At the time of writing this, I have put ~800 miles on the truck since the bolt sheared off. It is now making a terrible noise from the rear end, which I have expressed to Ford of upland, colley Ford, and Ford customer service. . With no resolve. Ford customer service told me over the phone that they are “hoping” to have the parts to fix my truck in q3 of this year (2026). I purchased this truck as it fit my everyday needs. I often tow which made this truck a good candidate. As I understand, the truck is not currently safe to drive, and definitely not capable of towing. Not having a capable truck is unacceptable. It seems that Ford is incapable of providing a reasonable solution. The truck has been “out of service” since 11/23/25, nearly 3 months at the time of writing this.

The vehicle is subject to an active safety recall (rear axle hub bolt / axle assembly). The issue has been confirmed by a dealer inspection in November 2025. Despite confirmation, no repair was performed because the dealer did not initially order the required parts. This resulted in several months of delay. After escalation to the manufacturer, a parts order was finally placed in April 2026 and marked as priority. The dealer has since confirmed there is still no estimated time of arrival for the required parts, and the repair cannot be completed. This conflicts with recall information indicating that parts are available. The recall states that failure of the axle hub components can lead to loss of motive power or unintended vehicle movement. The vehicle is used regularly for towing and hauling, which increases concern about potential failure under load. The safety issue remains unresolved after several months, and there is no timeline for repair despite repeated attempts to address it through both the dealer and manufacturer.

When I go to accelerate (not every time) (random times) from a near stop during a yielding situation, engine power hesitates to come back on. I've been nearly rear ended twice entering onto highways because of it. I have an appointment Friday with a dealership but they said that they may not be able to do anything for it. . . Im reporting this because that is not acceptable behavior from a dealership. Its a safety issue and its under warranty. . . . Fix it!! when this issue happens I can have the pedal full pressed and it takes several second for the engine to wake up from switching from electric to gas. . (im only able to move 1 to 3 mph). . Or if I want it to snap out of it sooner I rapidly press the accelerator in and out multiple times. . . . Both ways eventually kicks the engine power back on lunging the truck forward.

On November 10, 2025, our 2023 f150 powertrain failed for the second time in about a month. I was pulling away from a curb when the truck experienced a loss of power. The Ford service center diagnosed this as a powertrain control module failure. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were no warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025 and then replaced a failed auxiliary fuel pump on October 7, 2025 that also led to a failure while driving.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Complaint description the vehicle is equipped with a Ford 10r80 10-speed automatic transmission that exhibits erratic and unpredictable shifting behavior. The transmission frequently hesitates, shifts harshly, or delays engagement, particularly when accelerating from a stop, slowing down, or attempting to merge into traffic. At times, the vehicle fails to deliver power when the accelerator is pressed, creating a delay in acceleration. This is especially dangerous when pulling into intersections, making left turns across traffic, or merging onto roadways where immediate and predictable power is required to avoid collisions. The transmission also downshifts harshly and unexpectedly, causing sudden jerking and brief deceleration. These events can occur without warning and increase the risk of loss of vehicle control or rear-end collisions, particularly in stop-and-go traffic or at low speeds. In addition, the transmission often clunks or lurches into gear, including when shifting from park to drive or reverse. This creates unsafe conditions in parking lots and low-speed environments where precise vehicle control is necessary to avoid pedestrians or other vehicles. Because these issues occur inconsistently and without warning, the driver cannot reliably anticipate vehicle response. This unpredictability represents a safety defect that increases the risk of a crash during normal driving conditions.

The contact owns a 2023 Ford F-150. The contact stated that while driving at 20 mph, the vehicle violently jerked while depressing the accelerator pedal. There was no warning light illuminated. The vehicle hesitated while depressing the accelerator pedal while coasting the vehicle to the shoulder of the highway. Despite the failure, the contact placed the vehicle in 4wd, and the vehicle resumed normal operation. The vehicle was taken to the dealer where a diagnostic test determined that the driver’s and passenger’s side rear axles had broken and caused the failure. The contact was then notified about NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact was provided a repair number by the dealer and was instructed to contact the manufacturer for assistance. The manufacturer was notified several times about the recall, and the contact was later provided a case number. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 33,000.

The transmssion is shifting by itself from from a low gear (say 1st or 2nd) directly into 8th gear which bring the truck to a complete stop. This happend on may 30th while driving up my gravel driveway and I had the vehicle towed to the Ford dealer where they inspected it and found nothing wrong. They said they did a software update but could not guantee that this would resolve the issue. I have been driving the truck with out issue up to today (10/21/2025) when it happened again in the same location. I was able to record a video of the dash and it is clear to see that it is shiting from 1st to 8th gear which brings the truck to a complet stop as that part of the driveway is uphill. I am concerned that if I was pulling out at an intersection and this happend I could get stuck in the intersection and hit by cross-traffic.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train). However, the part to do the recall repair was not yet available. The contact stated that a fluid spill was found on the ground. The vehicle was taken to the dealer, where it was diagnosed, and determined that the hub bolt had sheared off and damaged an unknown oil component located in the rear. The vehicle remained at the dealer unrepaired. The contact stated that the dealer deemed the vehicle unsafe to drive. The manufacturer was made aware of the issue. The failure mileage was 14,146.

Our 2023 f150 has had two back-to-back powertrain failures. I was accelerating out of an intersection after the light turned green and suddenly experienced a loss of power. The Ford service center diagnosed this as a transmission fluid auxiliary pump fault. This is dangerous because I was driving when the failure occurred and the truck lost power. This could have been catastrophic on a highway or while traveling at a higher speed. There were no warning lamps, messages or any other symptoms prior to the failure. Ford had just serviced the truck with an oil change on October 3, 2025, four days before the failure. Then it happened again one month later. I will detail that in a second complaint.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The vehicle was at the dealer during routine maintenance. While the tires were being rotated, the end hub bolt detached from the vehicle. The contact received a letter from the manufacturer that the parts for the recall repair were available. The contact was later informed that the parts might be available by November 2025. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2023 Ford F-150. The contact stated that her husband had taken the vehicle in for service at a local dealer. The dealer was aware that the VIN was included in NHTSA campaign number: 25v512000 (power train). The dealer inspected the rear hub bolt and became aware that the bolt had fractured. The contact's husband was advised to leave the vehicle at the dealer because it was not safe to drive the vehicle with the fractured bolt. The contact had been advised by the dealer that the remedy was not yet available to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was 29,828.

The contact owns a 2023 Ford F-150. The contact stated that while depressing the accelerator pedal or brake pedal, there was a loud clunking sound coming from the driver’s side rear of the vehicle. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact stated that upon arriving at her destination and moving the column shifter to park(p), the brake pedal was released, and the vehicle suddenly jolted forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v512000 (power train). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 51,000.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted on several occasions and informed the contact that there were six other vehicles needing the recall repairs ahead of the contact’s vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would be available by the end of 2025. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received a notification letter associated with the rear axle. The contact stated that there was an abnormal clicking sound coming from the rear of the vehicle. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed, and the failure was associated with NHTSA campaign 25v512000 (power train). Elkhorn motors inc service (910 n wisconsin st, elkhorn, WI 53121); was contacted, and the contact was advised that the vehicle needed to be inspected. The vehicle was not diagnosed or repaired. The contact expressed concerns about the risk of a crash due to the condition. The manufacturer was contacted and confirmed the recall status. The failure mileage was approximately 12,000.

I received an "important safety recall" notice 25s82 from Ford motor company in August, 2025. The notice from Ford states that replacement parts are available and to schedule an appointment with a local Ford dealership to replace necessary parts and address the safety recall concerns. Since August of 2025, I have contacted my dealership several times and they continue to indicate that parts are still not available from Ford to address the safety recall / concerns. I called the number on Ford's recall notice again today and they either don't answer or immediately hang up on customers like me when the call does go through to speak to an agent. Nine (9) months have passed now and neither Ford nor their dealership network has done anything to address the manufacture defects / safety concerns associated with my vehicle. My dealership has indicated there is a nation-wide back order on the replacement parts but that conflicts with Ford's written communication to consumers and it's no excuse for inaction that could put public safety further at risk. Please take necessary actions to increase Ford's focus on and resolution to this persistent risk. Thank you.

The contact's mother owns a 2023 Ford F-150. The contact stated that the owner received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was an abnormal squealing sound coming from underneath the vehicle, near the brakes upon depression of the brake pedal. The vehicle was taken to the dealer, who advised the contact to not be concerned about the squealing sound. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 18,614.

Safety recall 25s82/NHTSA recall 25v512. I received this recall notice in August, 2025. Never received any more info. I contacted the Ford dealer here on February 2, 2026. I was told the axle parts are still not available and it will be 6-8 more months which makes the total response time 11-13 months. I was put on a waiting list. In the meantime my pickup axle could fail causing a crash as outlined in the recall notice. Ford is not taking the recall serious. Please look into this situation as Ford is failing to do followup communication with the vehicle owners. My pickup rear axle is clicking and popping and rolls when in park until the parking brake is applied. All symptoms as stated in the recall. Thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The dealer stated that parts were on back order and were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train). The contact called the local dealer several times and was informed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the lack of parts. The contact had not experienced a failure.

Safety manufacturer recall number 25s82 was issued 8/11/2025, with no eta on when parts will be available for fix. It's been almost 6 months with the same status, and my dealership telling me they are 41,000 place in line to receive the parts when they are available. People are making monthly payments on these newer vehicles and chose to do so with it in mind that newer vehicles will be safer and more reliable, especially with recalls covered under warranty and should be fixed in a timely manner. With the number of vehicles this recall affects, it's understandable that some time is expected for the repair to be completed, but people are left with this broken part and no loaner vehicle to drive and no time frame when parts are expected to be available, affecting job security and livelihoods.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact stated that there was an abnormal banging sound coming from the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle. The contact received a recall letter related to NHTSA campaign number: 25v512000 (power train). The local dealer was contacted and informed that the axle was available, but the bolts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was stated that parts were available; however, the day of the appointment, parts were still not available because the dealer had not received parts from the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue but provided no assistance. The contact had not experienced a failure.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving at an undisclosed speed, the vehicle made abnormal rattling sounds. The vehicle was taken to the dealer, and it was determined that the rear axle hub bolt had fractured, causing damage to the rear axle shaft; however, the parts to repair the vehicle were not yet available. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that parts were on backorder. The contact was denied the vehicle buyback. The failure mileage was approximately 19,000.

To whom it may concern, I am writing to formally document and complain about the ongoing and unresolved issues with my vehicle, which has been subjected to repeated repair attempts without a successful or lasting resolution. What began as a single repair concern has escalated into an extended, exhausting process involving multiple failed repairs, continued warning indicators, and a complete lack of confidence in the vehicle’s safety and reliability. Since owning this vehicle, it has been brought in for service numerous times due to recurring mechanical issues. The most recent and most serious issue began as a rear differential leak. That initial diagnosis led to a rear end replacement, which then spiraled into additional repairs and complications. As of now, the vehicle has undergone eight separate repair attempts related to this issue. After the most recent repair, I was explicitly informed by the dealership that the vehicle was fully repaired and ready for pickup. However, upon arriving and taking possession of the vehicle, I immediately observed active warning lights on the dashboard, including: •“service now” •“service rear differential” this occurred at the time of pickup, indicating that the vehicle was either not properly repaired, not properly inspected, or knowingly released in an unresolved and potentially unsafe condition. I was forced to return the vehicle immediately, continuing a cycle that has become unacceptable. This pattern demonstrates a serious breakdown in diagnostic accuracy, repair quality, and accountability. Eight repair attempts without resolution is excessive by any reasonable standard and has resulted •significant inconvenience and loss of time •ongoing uncertainty about the vehicle’s safety and mechanical integrity •loss of trust in both the dealership’s service department and the product itself adding to this frustration, I was directly told by the dealership owner that my only option at this point was to sue.

The contact owns a 2023 Ford F-150. The contact received notification of NHTSA campaign number: 25v512000 (power train). The contact was concerned about operating the vehicle. The vehicle was taken to the local dealer, where the vehicle was inspected. The vehicle was not repaired due to parts not being available. The manufacturer was contacted, but no assistance was provided. The contact had not experienced a failure.