Rear Window Defogger Problems of Ford F-150 - part 1

The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was stopped, the contact attempted to activate the rear window defroster however, the system failed to operate as designed. The contact stated that visibility out of the rear window was impaired. Mike reichenbach Ford Lincoln (600 n coit st, florence, SC 29501; 866-957-8563) was contacted and informed of the failure however, no assistance was provided. The vehicle was not diagnosed nor repaired. The manufacturer was informed of failure. The failure mileage was approximately 17,500.

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Tl the contact owns a 2016 Ford F-150. When the contact activated the rear defroster, the rear window exploded and began to produce smoke. The contact and other passengers exited the vehicle unharmed. The contact disconnected the rear defroster the following day. The vehicle was driven to bonnell Ford (353 cambridge st, winchester, MA 01890, (781) 729-9700) and a diagnostic appointment was scheduled. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 38,000. The VIN was unknown.

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The contact owns a 2014 Ford F-150. While driving 35 mph with the rear defroster activated, the rear windshield shattered without warning or an impact. The vehicle was taken to big star Ford (located at 17717 south fwy, manvel, TX 77578, (281) 607-9341). The dealer stated that they never heard of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 64,000.

Tl the contact owns a 2014 Ford F-150. While driving, a popping noise was heard inside the vehicle moments after the rear defroster was activated. The contact discovered that the rear driver's side window had shattered. The vehicle was taken to mike castrucci Ford (7400 alexandria pike, alexandria, ky) where it was determined that the entire rear window assembly needed to be replaced. The cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 31,000.

Tl the contact owns a 2016 Ford F-150. The without warning, there was a loud boom sound and the rear glass shattered. The heater was activated at the time of the failure. The insurance company was notified. The dealer was not contacted. The manufacturer was notified. The failure mileage was not available.

Tl the contact owns a 2014 Ford F-150. Approximately two minutes after the rear defroster was activated, a loud booming noise occurred. Upon inspection, the contact discovered that the rear driver's side window had shattered. The failure was not diagnosed or repaired. The manufacturer and local dealer (william mizell Ford, 330 us highway 25, waynesboro, GA) were notified. The failure mileage was 67,000.

Tl the contact owns a 2013 Ford F-150. The contact stated that the rear driver's side window defogger was inoperable a year ago. The defogger began working again this year and shattered the rear window. The contact called holiday Ford at 877-478-5316 (located at 390 n rolling meadows dr, fond du lac, WI 54937) and was informed that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 86,000.

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Tl the contact owns a 2013 Ford F-150. While driving at unknown speeds, the contact heard an abnormal banging noise and the rear windshield shattered without impact. There were no warning indicators illuminated. The contact called the local dealer (jenkins Ford, 8 billingsley dr, buckhannon, wv 26201, (800) 400-7770) and was informed to schedule a diagnostic appointment. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 100,000.

Tl the contact owns a 2016 Ford F-150. While driving approximately 65 mph, the rear windshield exploded without warning. There were no injuries. The vehicle was taken to tallahassee Ford Lincoln (850)878-4855, located at 243 n magnolia dr, tallahassee, FL 32301) where it was diagnosed that the rear defogger overheated and caused the rear windshield to explode. The manufacturer was not made aware of the failure. There was no recall for the failure. The vehicle was not repaired. The failure mileage was approximately 60,500. The VIN was not provided.

Tl the contact owns a 2011 Ford F-150. The contact stated that the rear defroster was activated and the rear window shattered. The vehicle was repaired by an independent mechanic. The manufacturer was notified of the failure and informed the contact to notify the insurance company. The dealer was not contacted. The failure mileage was approximately 94,200.

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Tl the contact owns a 2011 Ford F-150. When the vehicle was started, the rear window defogger button was pushed and the indicator illuminated and then turned off. The contact pressed the button again. On the third time the button was pressed, the contact heard a loud bang and the rear window shattered. The dealer (dean arbour Ford, 3382 m-55, west branch, mi 48661) was contacted by phone and the contact was awaiting their decision. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

Tl the contact owns a 2014 Ford F-150. While operating the vehicle, the rear defroster failed to operate. The failure was not diagnosed or repaired. The local dealer (amato Ford, 1510 main st, mukwonagon, WI) was notified of the failure. The manufacturer was notified and no solution was offered. The failure mileage was 30,000.

Tl the contact owns a 2014 Ford F-150. While the vehicle was idling at a traffic light with the defroster activated, the contact heard an abnormal popping noise and noticed that the rear driver's side window shattered. There were no warning indicators illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 65,000. The VIN was not available.

Tl the contact owns a 2012 Ford F-150. After the rear defroster was activated, the rear passenger window shattered. The contact stated that the insurance company was called and an appointment was made with bergstrom Ford of oshkosh (located at 3355 jackson st, oshkosh, WI 54901, (920) 966-0077) to have the vehicle diagnosed and repaired. The manufacturer was also notified. The approximate failure mileage was 56,000.

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Tl the contact owns a 2011 Ford F-150. The contact stated that the driver's side rear window shattered when the rear window defogger was turned on. The defogger light went off. The contact called the frederick motor company (800-734-9118, 1 waverley dr. , frederick, MD, 21702) and the technician referred the contact to an independent auto glass shop. However, the independent mechanic stated that the failure was a known issue and referred the contact back to the dealer. The vehicle was taken to the dealer but no diagnosis or repairs were completed. The manufacturer was made aware of the failure but offered no further assistance, stating that the failure was not covered by the warranty. The failure mileage was approximately 73,000.

Tl the contact owns a 2011 Ford F-150. When the rear window defroster was activated, the rear window shattered. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The VIN was unknown. The failure mileage was 65,000.

Tl the contact owns a 2014 Ford F-150. The contact started the vehicle and activated the rear window defroster. The vehicle was left running to warm up the vehicle. While the contact was reversing out of the driveway, the rear driver's side window (of the three part window) fractured. The vehicle was taken to westfield Ford inc (6200 south la grange road, countryside, IL 60525, (877) 470-0298). The dealer stated that the vehicle was out of warranty and would not assist with any repairs. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.

Tl the contact owns a 2014 Ford F-150. While driving 60 mph, the rear windshield fractured after the rear defrost was engaged. Anderson Ford in saint joseph, missouri was made aware of the failure and referred the contact to an auto glass specialist. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000.

The contact owns a 2011 Ford F-150. After turning on the rear window defroster, a loud banging sound was heard. The following day, the contact discovered that the rear window had shattered. The contact indicated that the failure occurred a day after freezing rain was present in the area. The failure was not diagnosed or repaired. The local dealer (wehr Ford in marshfield, mo) was notified of the failure. The manufacturer was not notified. There were no injuries, but the contact was concerned of the risk of an injury due to the shattered glass. The VIN was not available. The failure mileage was 90,000.

~tl the contact owns a 2013 Ford F-150. After parking the vehicle at a fuel station, the contact heard an abnormal popping sound. Upon inspection, the contact stated that the rear window shattered. The dealer was contacted and confirmed that the window shattered due to the rear defroster independently activating. The manufacturer was informed of the failure by the dealer due to TSB # 10053423. The failure mileage was approximately 75,000.

Tl the contact owns a 2014 Ford F-150. The contact stated that the rear driver side panel window shattered. The vehicle was taken to the dealer (jim robinson Ford Lincoln, 95 robinson dr, triadelphia, wv 26059) where it was diagnosed that the rear defroster failed. The vehicle was not repaired. The manufacturer was contacted and advised the contact to call NHTSA to file a complaint. The failure mileage was 22,000.

The contact owns a 2010 Ford F-150. While pulling out of the driveway, the rear passenger side window shattered when the defroster was activated. The vehicle was not diagnosed or repaired. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was 25,000.

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The contact owns a 2013 Ford F-150. When the rear defroster was activated, the rear window shattered on the rear driver's side without warning. The manufacturer was notified of the failure and recommended that the vehicle be taken to a dealer to replace the rear window. The approximate failure mileage was 71,950.

The contact owns a 2012 Ford F-150. While the vehicle was parked in the driveway, the contact activated the defroster and the rear window shattered. The vehicle was taken to an independent mechanic for repair. The vehicle was not taken to the dealer or independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 60,000.

The contact owns a 2010 Ford F-150. While driving 30 mph, the contact activated the rear defroster and the rear window fractured without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 33,000.

The contact owns a 2013 Ford F-150. While the temperature outside was 50 degrees, the contact activated the rear window defroster for approximately five minutes. The contact heard a banging sound and the rear driver's side window shattered. The vehicle was taken to the dealer where it was diagnosed that it probably had a chip in the window, which caused the damage with the temperature change. The failure was under review. The manufacturer was not notified of the failure. The failure occurred while driving 20 mph. The approximate failure mileage was 37,430.

The contact owns a 2013 Ford F-150. While driving 3 mph, the rear window shattered without warning while the defroster was activated. The vehicle was taken to a dealer for replacement of the window, but was not diagnosed. The manufacturer was not made aware of the issue. The failure mileage was 60,000.

The contact owns a 2012 Ford F-150. While the vehicle was parked and activating the rear window defroster, the rear window shattered after several minutes. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The approximate failure mileage was 80,000.

The contact owns a 2012 Ford F-150. While driving 70 mph, the rear window defroster was activated and the rear windows shattered. The vehicle was taken to an independent mechanic to be repaired. The cause of the failure was not determined. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.

The contact owns a 2011 Ford F-150. After the rear window defroster was activated, the passenger side of the rear window shattered. The contact noticed that the casing of the heating element and the shattered area of the window contained burn marks. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 80,000.

The contact owns a 2014 Ford F-150. While driving at unknown speeds, the rear driver side panel window shattered. Prior to the issue, the rear defroster was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 24,000.

The contact owns a 2010 Ford F-150. While driving approximately 20 mph, the contact heard a loud noise when the rear window defogger was activated. The rear window exploded. The dealer stated that the failure was a known issue. The manufacturer was not made aware of the failure. The failure mileage was 44,000.

The contact owns a 2013 Ford F-150. While the vehicle was warming up in the morning, the rear heated sliding window exploded and shattered. The vehicle was taken to the manufacturer where it was diagnosed that the heating element failed and the window needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The VIN was unknown. The approximate failure mileage was 59,000.

The contact owns a 2012 Ford F-150. While driving approximately 35 mph, the contact activated the rear window defroster. Moments later, the rear window shattered without warning. The vehicle was taken to a dealer where it was advised that the rear window needed to be replaced. The cause of the failure was not determined. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 53,000.

The contact owns a 2010 Ford F-150. While driving 65 mph, the rear window defroster was activated and the rear passenger windshield fractured without warning. The dealer diagnosed that the rear defroster overheated and caused the rear window to fracture. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.