Sensing System Camera Problems of Ford F-150

The contact owns a 2021 Ford F-150. The contact stated while shifting to reverse(r), the rear camera image was distorted. The contact stated that the image was blank, and blue intermittently. The vehicle was not taken to the dealer, or an independent mechanic, and was not diagnosed. The local dealer was contacted; however, the vehicle was not repaired because it was not under recall. On a separate occasion, the console screen ceased to function and would not display data and shut off intermittently and turned on independently. The headlight warning lights, and forward collision avoidance warning light was illuminated, and a message that the center sensor not active was displayed. The vehicle was taken to the dealer and the dealer made several software updates; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000. The VIN was not available.

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The rear view camera turned black, sometimes purple, the image is distorted. I googled it and it says 700,000 f150's were recalled for this problem but when I called the Ford where I live they said it didn't have a recall.

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The contact owns a 2014 Ford F-150. The contact stated that while the vehicle was parked and attempting to reverse, the contact became aware that the rear-view camera was not functioning as intended. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or the local dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 59,000.

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The contact owns a 2017 Ford F-150. The contact stated that while driving at an undisclosed speed, the rear and blind spot camera failed to work. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to call the NHTSA hotline to report the failure. The failure mileage was approximately 65,000.

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The reverse camera either doesn't work while backing up, or it freezes while backing up. I have video of it screen frozen showing in reverse while driving forward down the road.

Touch screen sync3 version 22251 resets every time the truck is turned off and back on. Sometimes the screen is completely blank and sometimes unresponsive to touch. Controls for climate, radio, phone, and all other touch screen options become unavailable. Ford is aware and hasn’t made any updates in over 8 months.

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TSB 22-2254, causing people's voice command and rear camera issues. There are many issues with sync 3 on this matter. It should be a recall. They did it for the other models. 2019 f159.

Rear camera becomes inoperable which poses risk to others and myself. Screen just goes black.

Radio, rearview camera, compass, usb ports, eight inch display failure. Apim has gone bad, a very common Ford defect over several years covering several models, that is costing/has cost thousands of consumers over a thousand dollars each to repair. The apims are obviously defective, a recall should be issued, and Ford should be required to replace the apim at no cost to the consumer.

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Rearview camera system malfunction. Randomly sync screen stays black. Randomly vehicle continues to show rear camera even though vehicle is driving forward. Problem started around April 2023 at 60,000 miles.

Rear view camera is blurry.

The sync3 screen is flashing intermittently. It blacks out for 1 second and comes back on for one second. It continuously does this, and is very distracting while driving down the road. Especially at night. Also I cannot see the rearview camera while backing up the vehicle. I have done research on the problem, and there are numerous other problems just like I'm experiencing.

Backup camera faulty shows blurry screen when putting truck in reverse also sometimes shows no picture and just different colors on screen. 2019 f150, 20k miles.

The contact owns a 2019 Ford F-150. The contact stated that the reverse camera displays a hazy and obscured view while the vehicle is in reverse at various speeds. The vehicle was taken to a dealer where it was diagnosed as the reverse camera needing to be replaced, however the vehicle was not repaired. The contact believes that the failure is associated with NHTSA campaign number: 22v252000 but the VIN is not included. The contact was advised that recalls are VIN specific. The manufacturer was notified and advised the contact to have the vehicle inspected at a dealer. The failure mileage was approximately 34,000. The manufacturer was contacted .

The contact owns a 2019 Ford F-150. The contact stated that on several occasions while the vehicle was shifted into reverse(r), the back over prevention camera failed to operate. The contact stated that the screen display either a distorted or a blank image. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was 82,300.

I purchased my 2019 Ford F-150 used in October of 2022 directly from a Ford dealer. The reverse view on the infotainment screen was foggy at the time of purchase due to moisture in the rear view camera. My local Ford dealer told me that the specific rear view camera in my truck was part of a massive recall, but they would not replace the camera because my VIN was not included on the recall list. I am confused as to how a part can be found defective and a recall issued to replace the part, but a vehicle made with the defective part is left off of the recall order. In any case, I purchased a new backup camera directly from Ford. The original camera has been superseded by a new part number. Hopefully, the new camera will not have the moisture issue. I have the old backup camera and it is available for review.

Rear camera not working. First it was just the striped screen and now just a black screen and hard to see images. See attachment provided.

Rear view camera malfunction. Sometimes it is a blank screen, sometimes it has wavy lines while other times it works fine. Can't see to back up. Almost hit another vehicle. No warnings or lights.

2021 Ford F-150 is equipped with 360 camera system and a backup camera. The 360 camera system failed within the first year of service. This left only the backup camera functioning. The dealer attempted to fix the camera system and resulted in all cameras including the backup camera not working. One year later Ford claimed to have a part to fix all of the cameras. When it arrived at the dealer they reported that the software needed updated and the process would take approximately 3 hours. The next day the story changed again. Now it didn't need the part and Ford was advising that the software upgrade would cause more problems and not fix the cameras. The vehicle is now 2 years with 19,000 mile and still covered by a bumper to bumper warranty. The backup camera is a required safety devise on all new vehicles. I have a young child who is at risk because of this failed safety devise. Dealer reports no known fix at this time. Vehicle has been inspected by Ford dealer. Ford refuses to provide a loan vehicle until problem is resolved.

The contact owns a 2014 Ford F-150. The contact stated that while reversing, the rear-view camera displayed a reverse image. The vehicle was taken to the dealer, where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact that the vehicle was out of warranty and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 101,000.

The contact owns a 2016 Ford F-150. The contact stated that while reversing, the backup camera display was fuzzy. The camera display then went from dim to blank. The backup light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was unknown.

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Tl the contact owns a 2015 Ford F-150. The contact stated while having routine maintenance performed on the vehicle, he was informed that the back over prevention camera was inoperable. The contact stated that at times the camera was blank or the image was distorted. There were no warning lights illuminated. The vehicle was taken to wareham Ford, inc (2628 cranberry hwy, wareham, MA 02571, (888) 295-6995) to be diagnosed. The contact was informed that the camera needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 39,000.

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The back up camera show blue or black while trying to backup.

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The contact owns a 2016 Ford F-150. The contact stated that the back over prevention camera failed to operate as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The contact was concerned about possibly running over a pedestrian due to the failure. The manufacturer was not contacted. The failure mileage was approximately 10,323.