Sun/moon Roof Assembly Problems of Ford F-150

The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the sunroof assembly because the sunroof failed to properly close. The vehicle to taken to the local dealer who removed debris from the sunroof tracks. After retrieving the vehicle, the contact discovered that rainwater was still leaking into the vehicle from the sunroof. The vehicle was taken back to the local dealer who advised that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under the manufacturer's extended warranty coverage related to the failure. The failure mileage was 20,000.

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The contact owns a 2018 Ford F-150. The contact stated while driving at an undisclosed speed with the moon roof closed, the contact heard an abnormally loud sound coming from the vehicle. The contact stated that the moon roof independently opened halfway and independently closed repeatedly. The dealer was made aware of the failure and provided a reset; however, the reset failed to fix the failure. The contact stated that the moon roof closed but was not properly sealed. The vehicle was taken to the dealer where it was diagnosed with a fractured moon roof frame. The contact was informed that the moon roof frame needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 90,500.

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The contact owns a 2023 Ford F-150. The contact stated while driving 55 mph on a flat road surface, the vehicle made an abnormal exploding sound, and the contact noticed that the panoramic sunroof rear glass panel had shattered without impact. The contact stated that the shattered glass did not fall in the interior of the vehicle because the sunroof interior canvas cover was closed. The contact pulled over to the side of the road and assessed the damage. The vehicle was driven to the nearest dealer, where it was determined that the panoramic sunroof rear glass panel needed to be replaced. The dealer informed the contact that the autobody repair department would perform the extensive repair. The vehicle was not repaired. The manufacturer was notified of the failure and declined to cover the repair under warranty. The failure mileage was approximately 29,000.

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Took my vehicle to Ford dealership to have leaking sunroof checked, had it repaired for broken track, but the amazing things was the price that Ford charge me for the repair of the sunroof track which was $5507. 49, wasn’t really told why it cost me so much being that it’s a 2018. I do have the receipt, and has been trying to find a lawyer to try and recover some of my losses. Please let me know what I should do about this repair.

The contact owns a 2018 Ford F-150. The contact stated that while driving at approximately 20 mph, the moon roof button was depressed, but the moon roof had jammed. The contact stated that the driver's side of the moon roof was slightly opened. The vehicle was taken to a body shop where it was determined that the moon roof unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 59,400.

The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal swishing sound in the front and rear passenger's side door panels. The contact inspected the vehicle and discovered water in the front and rear passenger's side door panels. The vehicle was taken to the dealer. The contact was informed that the water leak was coming from the roof of the vehicle. The vehicle was repaired; however, the failure reoccurred. The contact stated while the vehicle was parked, the contact noticed the water entering the interior of the vehicle through the rear passenger's side seat belt. The vehicle was taken to the dealer. The contact was informed that the water leak was due to a failed rear exhaust panel. The contact was informed that the rear exhaust panel needed to be replaced. The vehicle was repaired. Additionally, the contact stated that due to the failure, the carpet and the seats needed to be cleaned. The failure reoccurred. The contact stated while driving, there was an abnormal swishing sound in the front and rear passenger's side door panels again. The contact became aware of electrical switching sounds and the horn failed to operate as intended. The vehicle was taken back to the dealer where it was diagnosed with sunroof assembly failure. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.

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The contact owns a 2018 Ford F-150. The contact stated that while driving in a rainstorm, water from the sunroof leaked into the cabin of the vehicle. The vehicle was taken to the local dealer who diagnosed that the sunroof needed to be replaced to prevent further water leaks. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 79,000.

The contact owns a 2016 Ford F-150. The contact stated that while opening the panoramic moon roof, the moon roof functioned as intended; however, the moon roof then failed to close. Later, the contact became aware that the moon roof would open but not close. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the moon roof assembly. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 77,000.

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The contact owns a 2017 Ford F-150. The contact stated while driving 50 mph, the sunroof failed to close as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof motor and framework on the sunroof needed to be replaced. The vehicle was not repaired. The contact was referred to the manufacturer by the dealer. The manufacturer was contacted, and the contact was informed about technical service bulletin: 18-2374, but no assistance was provided. The failure mileage was approximately 140,000.

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The contact owns a 2016 Ford F-150. The contact stated while driving at approximately 70 mph, the sunroof independently closed and opened. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the sunroof latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 142,000.

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed during a rainstorm, he became aware that the sunroof was leaking, which could potentially lead to damages on the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the molding around the sunroof glass. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 42,000.

The contact owns a 2016 Ford F-150. The contact stated that the sunroof failed to close properly causing rainwater to enter the vehicle while driving. The vehicle was taken to the local dealer who determined that the sunroof needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 90,000.

The contact owns a 2022 Ford F-150. The contact stated that upon entering the vehicle, the passenger’s side seat was wet. Upon further inspection, the contact noticed that the entire front passenger’s side headliner was damp due to moisture. In addition, the contact stated that while observing the vehicle going through a car wash, water was pouring into the vehicle through the panoramic sunroof. The vehicle was taken to the dealer, and it was confirmed that the panoramic sunroof was leaking; however, the dealer was unable to repair the vehicle. The contact was referred to the manufacturer and a case was filed. The contact was then referred to the NHTSA hotline for additional assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.

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The contact owns a 2020 Ford F-150. The contact stated while driving approximately 65 mph, the sunroof glass exploded. There were no reported injuries. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact called another local dealer, jerry's auto sales of lennox (27786 sd-17), lennox, sd 57039, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 57,000.

The contact owns a 2016 Ford F-150. The contact stated that the sunroof was stuck and would not close as needed. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the guides and rails needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to TSB: 21-2292. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 53,018.

The contact owns a 2018 Ford F-150. The contact stated that the panoramic sunroof failed to close while pressing the close button. The vehicle was taken to a dealer where it was diagnosed and determined that the sunroof guide rails needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 60,000.

The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was parked, the sunroof assembly switch failed to function as intended. The contact pressed the switch to open the sunroof and the sunroof assembly fractured. The contact stated that a plastic piece from the sunroof trac fell into the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with a fractured sunroof rail. The contact was informed that the sunroof rail needed to be replaced. The vehicle was not repaired. In addition, due to the failure, the contact stated that water was leaking into the interior of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 90,000.

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The contact owns a 2018 Ford F-150. The contact stated that while parked she observed a rattling noise emanating from the moon roof. On another occasion, while driving approximately 55 mph, a metal piece of the track fell off and landed in the river's lap. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 38,000.

The contact owns a 2018 Ford F-150. The contact stated while driving 40 mph and attempting to open the sunroof, the contact heard a loud noise and became aware that the glass panel brackets had separated from the sunroof frame assembly and stopped moving. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included in TSB: 18-2374. The manufacturer referred the contact to the NHTSA hotline. The approximate failure mileage was 48,000.

As I was driving down the road, my sun roof seems to have spontaneously exploded. I am unaware of anything specific hitting the car.

Moonroof malfunctioned- causing it to be left open in the winter with poor conditions rendering the vehicle unsafe to drive. Discovered that internal mechanism for opening and closing (made of plastic) had broken in the track. Was able to get it closed for now but I don’t feel safe driving myself and twin toddlers. Saved the portion of the clip that broke off.

Driving on highway. Heard a single loud gunshot-like sound as sunroof forward pane just shattered inward raining small pieces inside. No vehicles ahead. No overpasses. No scratches nor damage to body. Damage limited only to sunroof pane and light scratches on tonneau cover from shards in fan pattern rearwards. No bullet holes. No foreign object in truck nor road. No damage to rear roof pane over cab. Truck running perfectly. Glass shard concentration on middle console and middle of cab floor.

The contact owns a 2015 Ford F-150. The contact stated that the sunroof was leaking water inside the vehicle, causing the electrical system to become wet as well. The contact had taken the vehicle to the dealer who diagnosed that the sunroof needed to be repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 142,000.

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The contact owns a 2017 Ford F-150. The contact stated that while closing the sunroof he heard an abnormal noise and the sunroof started open and close. The contact was able to close the sunroof. The vehicle was taken to the dealer and the contact was informed that the frame holding the sunroof was fractured. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 50,000. The VIN was not available.

The contact owns a 2017 Ford F-150. The contact stated that water was dripping from the grab handles and dome lamps were filled with water. While driving at unknown speed, the vehicle stalled. All the warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed there was a water leak and fried the computer system. The mechanic informed him the drain tubes were not hooked up. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, who determined the drain tube was clogged. While driving in the rain, the headliner was stained and getting wet. The vehicle was taken to a body shop, who determined that water was leaking into the vehicle between the sunroof and panel. The manufacturer was contacted, who referred to the NHTSA hotline. The failure mileage was approximately 80,000.

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 40 mph, there was an abnormally loud sound coming from the vehicle. There were no warning lights illuminated. The contact later became aware that the panoramic sunroof had exploded causing the abnormal sound. The vehicle was taken to the local dealer; however, the cause of the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,025.

The contact owns a 2013 Ford F-150. The contact stated that the moon roof failed to close securely. The contact used a tarp to cover the moon roof. The vehicle was taken to the dealer and diagnosed that the moon roof assembly needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was 72,861.

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The contact owns a 2018 Ford F-150. The contact stated while driving 35-40 in a parking lot, the arm actuator fractured on the sunroof. The contact stated that the air dam was not on the new sunroof, which made an abnormal popping sound, and the contact deemed the part was useless. There were no warning lights illuminated. The vehicle was taken to the local dealer who replaced the sunroof. The vehicle was repaired but the new sunroof was not equipped with the air dam, and the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 36,000.

The contact owns a 2016 Ford F-150. The contact stated that while attempting to operate the panoramic sunroof, one of the railings for the moon roof fractured causing the moon roof to remain in a partially opened position and no longer able to close properly. The contact contacted sharp motor company inc (1516 w college st, pulaski, TN 38478, (931)363-2533) and was informed that the VIN was not under recall. The contact was also informed that the vehicle was no longer under warranty. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to open the sunroof, the sunroof failed to open and made an abnormal powerful roaring sound. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact of a class action lawsuit being opened regarding the failure. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 44,000.

The contact owns a 2016 Ford F-150. The contact stated that while driving at undisclosed speeds, water leaked from the sunroof onto the contact, the dashboard, the center console, the passenger's side of the vehicle, and there was a mildew odor inside the vehicle. The contact stated that there were no prior failures that could have caused the leak. The vehicle was taken to the dealer where it was diagnosed with a leak in the sunroof. The vehicle was repaired, however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford F-150. The contact stated while driving 20-25 mph, he heard water sounds coming from the body of the vehicle. The vehicle was taken to the dealer, where the door drains were inspected and drained; however, the failure persisted. The vehicle was taken to a second dealer, Ford service (1401 s beacon blvd, grand haven, mi 49417), where it was diagnosed that the sunroof rivets were installed incorrectly, causing water intrusion into the sunroof and curtain air bags. The dealer diagnosed that the sunroof, the sunroof frame and the curtain air bags needed to be replaced. The dealer forwarded the diagnostic report to the manufacturer, and the manufacturer agreed to partially cover the repair cost. However, the contact stated that the failure was due to a manufacturer’s defect; therefore, the manufacturer should completely cover the repair. The vehicle was not repaired. The failure mileage was approximately 18,500.

The contact owns a 2016 Ford F-150. The contact stated that on various occasions, water was entering into the vehicle through the sunroof. The contact also stated that water was seen coming from the ceiling light buttons. The vehicle was taken to a local dealer, where it was diagnosed that the sunroof guard, motor and trim needed to be replaced. The VIN was not included in NHTSA campaign number: 21v977000 (visibility). The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The approximate failure mileage was 12,000.