general problems of the 2016 Ford F-250

The contact owns a 2016 Ford F-250. The contact stated that while driving approximately 25 mph when the vehicle began deteriorating and losing power. There were no warning lights illuminated. The contact was able to coast to their home's driveway, where there was leaking oil underneath the vehicle. The dealer was called, and it was confirmed that there was an upgrade for the fuel system, diesel component; however, the vehicle was not upgraded or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to file a safety complaint. The failure mileage was approximately 212,000.

The contact owns a Ford F-250. The contact stated that while driving 10 mph, the check engine warning light illuminated, and the vehicle stalled while driving through an intersection. The contact was able to safely coast the vehicle over to the side of the highway. The contact was able to restart the vehicle. The contact stated that several days later the failure reoccurred, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that there were metal particles inside the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 24v957000 (fuel system, diesel) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.

The contact owns a 2016 Ford F-250. The contact stated while her husband was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred while driving on a busy highway. The contact's husband drove the vehicle to the intended destination. The vehicle was taken to an independent mechanic. The contact stated that several warning lights illuminated, and the vehicle lost motive power. The vehicle was diagnosed with a clogged diesel particulate filter. The contact was informed that the diesel particulate filter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 140,000.

The contact owns a 2016 Ford F-250. The contact stated while driving approximately 5 mph and hauling a trailer, the vehicle suddenly lost motive power and stalled. There was no warning light illuminated. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed and determined that the fuel pump had failed due to metal shavings in the fuel system. The contact was informed that the fuel system kit needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 237,778.

The contact owns a 2016 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle experienced reduced power and had poor fuel efficiency. The messages "dpf system overloaded" and "exhaust system fault, 50 miles until speed restrict" were displayed. The vehicle was taken to the dealer on four different occasions. The dealer performed a manual regeneration three times, but the failure persisted. The vehicle was taken back to the dealer, who determined that the diesel particulate filter (dpf) system needed to be replaced. The vehicle was not repaired. The contact related the failure to customer satisfaction program: 20m06 (diesel particulate filter warranty extension with diagnostic trouble code p2002) and emission recall: 20e08 (extended idle diesel particulate filter calibration); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 66,634.

The contact owns a 2016 Ford F-250. The contact stated while driving at an unknown speed, the shifted into limp mode. The contact stated that the check engine warning light was illuminated. The vehicle was towed to an independent mechanic who diagnosed that the failure was due metal chips being in the fuel. The independent mechanic advised the contact to tow the vehicle to the dealer. The vehicle was towed to the dealer where it was awaiting a final diagnostic report. The mechanic confirmed metal chips inside the fuel. The contact stated that he was informed by other mechanics that the failure was a known issue. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA. The approximate failure mileage was 67,000.