Delivery Fuel Pump Problems of Ford F-250

The contact owns a 2016 Ford F-250. The contact stated while driving 45 mph, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed with an inoperable high-pressure fuel pump(hpfp). The dealer determined that the entire fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 91,000.

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The contact owns a 2018 Ford F-250. The contact stated while driving 75 mph, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000. The VIN was not available.

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The contact owns a 2016 Ford F-250. The contact stated while driving at an undisclosed speed, the reduced power warning light illuminated, and the vehicle lost motive power. The contact drifted over to the shoulder of the roadway. The vehicle was towed to an independent mechanic where it was diagnosed with a failed high-pressure fuel pump. The contact was informed that the high-pressure fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 240,000.

The contact owns a 2019 Ford F-250. The contact stated while driving 35 mph, the vehicle lost motive power temporarily and made an abnormal sound. The contact stated that the vehicle then stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to outlaws & outsiders diesel, where it was diagnosed and determined that the high-pressure fuel pump had failed, and there were metal shavings inside the fuel system. The mechanic determined that the fuel system needed to be replaced. The vehicle was then towed to the dealer, where the same assessment was made. The vehicle was not repaired due to the cost and was towed to the residence. The contact related the failure to NHTSA action number: pe24014 (fuel system, diesel, fuel system, other). The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 177,000.

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The contact owns a 2010 Ford F-250. The contact stated that while driving, at unknown speeds, the vehicle stalled. There were no warning lights illuminated. The contact called an independent mechanic, who informed the contact that the failure was due to the fuel pump. The local dealer was contacted, who referred to the manufacturer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 143,000.

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The contact owns a 2017 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle failed to exceed 20 mph, with the vehicle losing motive power. The contact stated that the gas light pump icon and the engine power reduced message was displayed. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the high-pressure fuel pump had imploded, resulting in metal being found in the fuel system. The mechanic stated that the fueling system needed to be replaced. The vehicle was not repaired. The dealer was contacted but no diagnostic test was performed. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 142,000.

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The contact owns a 2016 Ford F-250. The contact stated driving 20 mph, the vehicle lost motive power and stalled. The check engine warning light was illuminated, with a message stating to check the engine. The vehicle was towed to an independent mechanic where a diagnostic test was performed. The mechanic stated that the high-pressure pump created metal debris that traveled through the fuel system and high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 110,000.

The contact owns a 2018 Ford F-250. The contact stated while driving approximately 5 mph from a stop, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was towed to the dealer who diagnosed that the high-pressure fuel pump had failed and caused the engine failure. The contact was informed that the fuel system needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The approximate failure mileage was 93,348.