Diesel Fuel System Problems of Ford F-250 - part 1

The contact owns a 2022 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

See all problems of the 2022 Ford F-250 🔎.

The contact owns a 2016 Ford F-250. The contact stated that while driving approximately 25 mph when the vehicle began deteriorating and losing power. There were no warning lights illuminated. The contact was able to coast to their home's driveway, where there was leaking oil underneath the vehicle. The dealer was called, and it was confirmed that there was an upgrade for the fuel system, diesel component; however, the vehicle was not upgraded or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to file a safety complaint. The failure mileage was approximately 212,000.

See all problems of the 2016 Ford F-250 🔎.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2020 Ford F-250 🔎.

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See all problems of the 2021 Ford F-250 🔎.

The contact owns a 2020 Ford F-250. The contact stated while driving 70 mph, the vehicle stalled with a loss of drive power message displayed. The vehicle was able to be restarted. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to the replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 190,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving 45 mph and accelerating to merge onto the highway, the contact heard an abnormal bang or pop coming from the front of the vehicle and started losing automotive power. The contact stated that several warning lights were illuminated on the instrument cluster and a "reduced power" warning light was flashing. The contact pulled over and the vehicle stalled. The contact was unable to restart the vehicle and had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the fuel pump had failed; however, the repair was not completed because the manufacturer had not approved the additional work required on the engine and the fuel system. The failure mileage was 121,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that the message "reduced engine power" was displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle jerked, and the low fuel pressure warning light illuminated. The contact stated the failure occurred while driving uphill and with a tractor and trailer hitched. The vehicle lost motive power. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed with fuel systems failure. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not included. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 132,000.

See all problems of the 2019 Ford F-250 🔎.

The contact owns a 2017 Ford F-250. The contact stated that while driving at 55 mph, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the high-pressure and low-pressure fuel pumps, resulting in damages to the fuel system. The contact was informed that the fuel system needed to be replaced including fuel rail, fuel injectors, and sensors. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 200,000.

See all problems of the 2017 Ford F-250 🔎.

The contact owns a 2021 Ford F-250. The contact received notifications of NHTSA campaign numbers: 24v957000 (fuel system, diesel) and 25v048000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-250. The contact stated that while attempting to start the vehicle, the engine failed to turn over. There was no warning light illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the cp4 pump was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 24v957000 (fuel system, diesel); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.

The contact owns a 2020 Ford F-250. The contact stated while driving 40 mph, the vehicle stalled, with the check engine warning light illuminated. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. VIN tool confirms parts not available.

The contact owns a 2021 Ford F-250. The contact stated that while driving at an undisclosed speed, there was a loud clanking sound coming from the rear of the vehicle. There was no warning light illuminated. The contact stated that the vehicle went into limp mode, and then lost motive power. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel). The vehicle was towed to the dealer, where it was diagnosed and determined that the fuel system and fuel pump module had failed and needed to be replaced. The dealer confirmed that parts related to the recall repair were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000. VIN tool confirms parts not available.

The contact owns a 2015 Ford F-250. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine while depressing the accelerator pedal. The contact stated that after accelerating from a stop light, the vehicle started to sputter with the check engine warning illuminated. The contact pulled over and had the vehicle towed to the dealer. While at the dealer, a fault code for the fuel pump failure was retrieved. The contact was informed that shards of metal had entered the fuel system, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 122,000.

See all problems of the 2015 Ford F-250 🔎.

The contact owns a 2018 Ford F-250. The contact stated while driving 50 mph, the vehicle shut off unintendedly and the contact lost control of the vehicle. The message engine power reduced was displayed. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic who determined that the high-pressure fuel pump had failed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 127,460.

See all problems of the 2018 Ford F-250 🔎.

The contact owns a 2019 Ford F-250. The contact stated while driving approximately 65 mph, the vehicle lost motive power. The contact was able to pull over to the side of the road where the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer where it was diagnosed and determined that the fuel pump had exploded, sending metal fragments throughout the system. The contact was informed that the fuel system needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The vehicle was scanned by an independent mechanic, and dtc: p0087; was retrieved. The vehicle was towed to the local dealer, where the vehicle was diagnosed and remained for further investigation. The manufacturer was made aware of the failure. The failure mileage was approximately 133,071. VIN tool confirms parts not available.

The contact owns a 2017 Ford F-250. The contact stated while driving 15 mph, the vehicle almost stalled. There were no warning lights illuminated. The contact's vehicle stopped in traffic and then failed to respond. The contact attempted to restart the vehicle and the message “low engine power pressure” was displayed. The vehicle was then towed to an independent mechanic who diagnosed the vehicle with catastrophic fuel system failure. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 61,000.

The contact owns a 2019 Ford F-250. The contact stated that while driving at approximately 70 mph, the vehicle lost motive power and stalled. The contact stated that there were no warning lights illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the high-pressure diesel fuel pump had failed, and the entire fuel system and fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure, and the contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 133,000.

The contact owns a 2015 Ford F-250. The contact stated that upon taking the vehicle to an independent mechanic for an inspection, the mechanic discovered metal shavings inside the engine oil. The manufacturer was notified of the failure, and the contact was referred to a Ford dealer for a diagnostic test. The contact was informed that the failure was related to a defective fuel pump. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The failure mileage was approximately 61,000.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 55 mph, the vehicle suddenly downshifted from 8th gear to 3rd gear, causing the vehicle to hesitate as if the transmission was slipping. The vehicle started to self-correct, and the transmission shifted between 5th and 7th gear. The failure occurred twice within 2 weeks. There were no warning lights illuminated. The vehicle was taken to the dealer, who diagnosed that the transmission had failed and needed to be replaced or rebuilt. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 90,879. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford F-250. The contact stated that the passenger’s side headlight bulb was blown, and the battery was not operating as needed. The vehicle was taken to the dealer and the headlight bulb was replaced; however, the bulb failed to illuminate. The vehicle was returned to the dealer two more times and the headlight bulb was replaced; however, the failure persisted. The vehicle was taken to another certified mechanic and the headlight bulbs were replaced. Additionally, the contact stated that the vehicle intermittently failed to start. The check engine warning light was illuminated. The dealer was contacted and advised the contact to replace the battery and filters. The contact replaced the battery and filters; however, the failure persisted. The vehicle was taken to the dealer, who diagnosed that there were metal shavings inside the fuel. The filters were replaced; however, the failure persisted. The dealer informed the contact that a defective fuel pump had caused the failure and the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 190,000.

The contact owns a 2017 Ford F-250. The contact stated that while driving at an undisclosed speed, the steering wheel became stiff and difficult to turn in either direction. In addition, the contact stated that the vehicle lost automotive power. The contact was able to veer over to the shoulder of the roadway; however, the vehicle failed to start and was towed to the residence. The message "low fuel pressure" was displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed that the cp4 high-pressure fuel pump needed to be replaced. The vehicle was repaired at the owner's expense. The local dealer was contacted and informed that the failure was a manufacturing defect; however, the vehicle was not diagnosed or repaired. In addition, the vehicle was inspected at the scene by a certified Ford mechanic who determined there was metal shavings inside the fuel injector, fuel pump, and the fuel system was flushed. The contact related the failure to NHTSA campaign number: 24v957000 (fuel system, diesel); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 156,000.

See attached document for complaint.

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The contact stated that while driving 60–70 mph, the vehicle unexpectedly stalled. An abnormal sound was coming from the engine. The check engine warning light and the low fuel pressure warning light were illuminated. The contact was able to coast to the side of the road. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump and the fuel system needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 108,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford F-250. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power, prompting the contact to pull over to the shoulder and turn off the vehicle, and the vehicle failed to restart. The contact performed a visual inspection of the engine compartment but had not found a failure. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the cam-driven high-pressure fuel pump (cp4), observing that metal shavings had been circulated throughout the fuel system and the engine, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the dealer, who confirmed the diagnostic result. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA action number: pe24014 (fuel system, diesel, fuel system, other). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 175,000.

The contact owns a 2012 Ford F-250. The contact stated that the engine power was significantly reduced and there was a whining sound coming from the engine compartment. While starting the vehicle, there was a high-pitched whining sound heard. The check engine warning light was illuminated. The contact inspected the vehicle and determined there was a failure with the fuel pump. The fuel pumps were replaced 4 times, and the front and rear fuel pressure regulators were replaced several times since 2012. The contact was adding coolant to the vehicle every 2 months. The contact stated that the failure persisted. The dealer was contacted and informed of the failure. The dealer confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 120,000.

See all problems of the 2012 Ford F-250 🔎.

The contact owns a 2018 Ford F-250. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that the failure had occurred while a trailer was attached. The contact stated that his family was inside the vehicle during the failure. The vehicle was restarted. The vehicle was taken to the dealer where it was diagnosed with fuel system failure. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall repair; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 116,000.

The contact owns a Ford F-250. The contact stated that while driving 10 mph, the check engine warning light illuminated, and the vehicle stalled while driving through an intersection. The contact was able to safely coast the vehicle over to the side of the highway. The contact was able to restart the vehicle. The contact stated that several days later the failure reoccurred, and the vehicle was taken to a local dealer to be diagnosed. The contact was informed that there were metal particles inside the fuel system. The contact was informed that the fuel system needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 24v957000 (fuel system, diesel) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 178,000.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford F-250. The contact stated while driving 65 mph and hauling two horses in a horse trailer, the vehicle stalled inadvertently. The contact was able to pull over to the side of the road, where the check engine warning light illuminated, and the message "reduced engine power" was displayed. The vehicle failed to restart and was towed to lee’s body shop, where it was diagnosed that the cp4 fuel module had failed. The autobody repair shop recommended that the cp4 fuel module, the fuel lines, and the particulate filter be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a related recall. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was unavailable.

The contact owns a 2021 Ford F-250. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.