Delivery Fuel Pump problems of the 2017 Ford F-350

The contact owns a 2017 Ford F-350. The contact stated while driving at 60 mph, the vehicle failed to respond as intended. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the fuel pump had disintegrated inside. The local dealer was contacted; however, the vehicle was not repaired because the vehicle was not under recall. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 200,000.

The contact owns a 2017 Ford F-350. The contact stated while driving 70-74 mph, the message "loss of power" was displayed, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with a high-pressure fuel pump failure. The dealer determined that the high-pressure fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 250,000.