Table 1 shows one common suspension related problems of the 2017 Ford F-550.
| Problem Category | Number of Problems |
|---|---|
| Suspension problems |
Ford motor company has had a known issue with the truck frames cracking on the F-550 chassis. They acknowledged it by doing a recall, which either replaced or repaired the chassis frame or installed reinforcement braces if no cracks were visible. The recall expired in September of 2023. In October 2023 we noticed a crack on the frame just outside the recall reinforcement brace that Ford-certified technicians installed. We found another in November (reinforcement brace installed) and another in January (with Ford's new and improved frame produced due to a recall issue). Ford has denied making the repairs since the original warranty expired, even though this was the same related issue. We have been dealing with Ford motor company since October in hopes of resolving the issue but they continue to give us any resolution. The problem has not only caused a burden on our workforce but also caused great safety concerns. With Ford avoiding responsibility, they are allowing trucks to operate daily on our highway system, which becomes a safety concern for not only the driver but for many other motorists. The problem existed, but the issue was not resolved, all we are asking is that they take responsibility for making the repairs and permanently resolving the issue for the safety of all motorists.
The contact owns a 2017 Ford F-550. The contact stated while driving at undisclosed speeds, the vehicle failed to drive in a straight line. The vehicle was taken to the local dealer freeway Ford truck sales (8445 45th st, lyons, IL 60534, (708) 442-9000) however, the vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.
Tl the contact owns a 2017 Ford F-550 sd. While driving 65 mph, the rear passenger side of the vehicle began to shake, fishtail, and an echoing noise was heard from the rear end. The vehicle was taken to paso robles Ford (2401 oakwood st, paso robles, CA 93446), but the failure could not be diagnosed. The vehicle was then taken to another dealer (mullahey Ford, 330 traffic way, arroyo grande, CA 93420) where it was diagnosed that the bearings failed. The vehicle was not repaired. The manufacturer was notified and could not provide a solution. The failure mileage was 400.