Delivery Fuel Pump Problems of Ford F-550

The contact owns a 2022 Ford F-550 sd. The contact stated that while driving on the highway at 60 mph, the vehicle experienced a loss of automotive power, with the check engine warning light illuminated. The contact proceeded to pull over onto the side of the highway to safely park the vehicle. The contact attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the fuel pump was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.

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The contact owns a 2014 Ford F-550. The contact stated that while driving on the highway at 55 mph, the check engine warning light illuminated. The messages "engine power reduced” and “low fuel" were displayed, and the vehicle lost motive power and decelerated to 20 mph. The vehicle was driven to the residence. The vehicle was later taken to a local dealer to be diagnosed. The contact was informed that there were metal fragments inside the fuel pump and the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage 63,000.

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The contact owns a 2020 Ford F-550. The contact received notification of NHTSA campaign number: 24v957000 (fuel system, diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced a failure. VIN tool confirms parts not available. The contact stated that while driving on a main road at 35 mph a message displayed on the instrument panel which stated "reduced engine power" the contact proceeded to enter into a parking lot where the vehicle was parked, and left idle for a few minutes before attempting to restart, however the engine would start back up again. The vehicle was towed to an independent mechanic where it was diagnosed and the contact was advised that the fuel pump had failed and that it would need to be replaced by a Ford dealership, and upon the vehicle arriving at Ford it was diagnosed a second time where it was confirmed that the failure originated from fuel pump failure, and that entire fuel system would have to be replaced. The vehicle was not repaired. The approximate failure mileage was 38,239.

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