Table 1 shows two common visibility related problems of the 2012 Ford Flex.
| Problem Category | Number of Problems |
|---|---|
| Wiper problems | |
| Visibility problems |
Traveling on interstate highway in rain storm, mid morning, windshield wipers on, instrument panel lights and headlights shut off. Pulled off highway and set headlight control to all four positions and all lights remained off regardless of control position. Shut engine off and restarted. Lights came on in all control positions. Set to auto function and returned to highway to go home. Still raining, windshield wipers on. Traveled approximately 20 miles when all lights shut off again. After reaching home, shut engine off. Restarted and lights work in all control positions. Will retest again with second driver to verify circumstances.
The contact owns a 2012 Ford Flex. The contact stated while rolling down the driver’s side window, she noticed some resistance and black marks at the bottom of the window. The contact stated that the seal around the window was deteriorating. The contact also stated that the failure was occurring on all the windows. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 170,000.