general problems of the 2013 Ford Flex

The contact owns a 2013 Ford Flex. The contact stated that the rear-view camera image was displayed inverted on the infotainment screen. Upon investigation, the contact discovered that there were recalls on other Ford model vehicles for the same failure; however, the VIN was not included. The contact called the dealer and the manufacturer and was informed that there were no recalls on the VIN regarding the failure. The vehicle was not repaired. The failure mileage was approximately 85,000.

The contact owns a 2013 Ford Flex. The contact stated while reversing, the back over prevention camera was blank with a message displayed. The contact was unsure what the message stated. The vehicle was not diagnosed. The dealer was made aware of the failure and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacture was not contacted. The approximate failure mileage was 70,000.