Back Over Prevention Problems of Ford Flex - part 1

The contact owns a 2017 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the rear-view camera intermittently displayed a distorted or blank image. The failure mileage was unavailable.

See all problems of the 2017 Ford Flex 🔎.

The contact owns a 2016 Ford Flex. The contact received a recall notification, 25v695000 (back over prevention) however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall repair.

See all problems of the 2016 Ford Flex 🔎.

The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the display would appear blue at times. The contact also stated that a “camera not available” warning message would appear intermittently, and on other occasions the image would appear upside down the contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part required for the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 183,000.

The contact owns a 2018 Ford Flex. The contact stated that while attempting to reverse the vehicle, the rearview camera became inoperable and the camera image appeared blurry. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts required to complete the recall repairs were not yet available. The dealer was contacted and confirmed that the remedy parts were currently unavailable for the vehicle, although the contact was informed that remedy parts were available for the mustang models. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall repairs. The approximate failure mileage was 145,000.

See all problems of the 2018 Ford Flex 🔎.

The contact owns a 2019 Ford Flex. The contact stated while reversing, the rear view camera screen displayed a blue screen. In addition, the error code indicated that the rear view camera display was unavailable. The failure occurred intermittently. The dealer was made aware of the failure, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received a recall notification, NHTSA campaign number: 24v951000 (back over prevention) however the parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.

See all problems of the 2019 Ford Flex 🔎.

See attached document for complaint.

See all problems of the 2015 Ford Flex 🔎.

The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was blurry, and on occasions, the camera image was blank. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was not available.

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where the contact was informed that the recall repairs were not completed because the parts for the recall repairs were not yet available. Additionally, the contact owned two other Ford Flex vehicles and a Ford explorer with the same recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Flex. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently faded out and occasionally was blank. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse(r), the rear-view camera became inoperable. The contact stated that the rear-view camera failed intermittently, with the image appearing and disappearing, or being upside down. Occasionally, the rear-view camera displayed a blank screen. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, the parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The approximate failure mileage was 94,000.

The contact owns a 2016 Ford Flex. The contact stated that after the vehicle was parked, it became inoperable, and the push-to-start button failed to function. There was no warning light illuminated. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the parts for the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stalled. There was no warning light illuminated. The dealer was contacted, and the contact was advised to remove the battery. While attempting to remove the battery, there were sparks coming from the negative terminal. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact was concerned that the vehicle was unsafe to drive. The manufacturer was made aware of the failure. The approximate failure mileage was 220,000.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2015 Ford Flex. The contact stated that the rear-view camera image was displayed upside down or sideways and was intermittently flashing. The contact experienced dizziness while viewing the camera display. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The rear-view camera image was distorted and upside down. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, parts to do the recall repairs were not yet available. The vehicle was taken to the dealer where it was diagnosed and determined that the camera system had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,000.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign number: 24v951000(back over prevention); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure intermittently and a warning message informing the back up camera was inoperable had displayed. The failure mileage was 50,000.

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the message “camera unavailable” was displayed. The contact stated that the screen was displayed upside down or that there was a blue screen. The vehicle was taken to the dealer, where it was diagnosed and determined with rear-view camera failure. The contact was informed that the rear-view camera display needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The dealer was made aware of the failure. The contact was informed that a recall was initiated; however, the part was not yet available. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part was not yet available. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,286.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2019 Ford Flex. The contact stated that while the vehicle was in reverse(r), the rear-view camera displayed a blank image. The contact received notification of nthsa campaign number: 24v951000 (back over prevention); and associated the failure with the recall. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 59,995.

The contact owns a 2016 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v829000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that while shifted into reverse(r), the rear-view camera failed to display a clear image on the center display. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000.

The contact owns a 2017 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v829000 (structure) and 25v695000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the rearview camera displayed a blank image while in reverse(r). In addition, the contact stated that the driver’s side b-pillar trim had become loose and could potentially detach from the vehicle. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 190,000.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera initially displayed an inverted image, but the camera had become inoperable while reversing. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v732000 (structure) and 25v695000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at 55 mph, the driver's side b-pillar trim detached from the vehicle. The b-pillar trim struck the side of the vehicle and cracked. The contact stated that a part had fallen off the vehicle, and the other part was attached to wires. The local dealer was not contacted. The part attached to the wires was glued. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 145,000.

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse, the back-over prevention camera went black or displayed a message to the driver to see the dealer. The dealer was contacted and confirmed that parts had been ordered; however, parts were not received, and the contact was still waiting for parts to be provided. The manufacturer was not made aware of the issue. The failure mileage was approximately 123,000.

The contact owns a 2019 Ford Flex. The contact stated while reversing, the rearview camera image was black, upside-down, or blurry. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not repaired because the part was not available. The contact stated that the recall part had not been available for almost a year. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 45,000.

The contact owns a 2019 Ford Flex. The contact received notifications of NHTSA campaign numbers: 24v951000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while in reverse, the back over prevention camera displayed the image of the rear of the vehicle upside-down. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the issues. The failure mileage was approximately 40,000.

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the back-over prevention camera turned on and off, and occasionally flickered. The failure became worse, and the image was displayed upside down. The contact received notification of NHTSA campaign number: 24v951000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 115,554.

The contact owns a 2015 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while in reverse(r), the back-over prevention camera shut off intermittently. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 62,000.

The contact owns a 2018 Ford Flex. The contact received notifications of NHTSA campaign numbers: 25v695000 (back over prevention) and 25v732000 (structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while shifted to reverse(r), the back over prevention camera intermittently shut off. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 68,000.

The contact owns a 2015 Ford Flex. The contact stated that upon reversing the vehicle the rearview camera display would display upside down and then display blank and no warning lights were illuminated, however the following warning message would display on the instrument panel "camera unavailable, please contact your local dealer". The local dealer was contacted however the vehicle was not repaired as the contact was advised that the remedy for NHTSA campaign number :25v695000 (back over prevention) was not yet available. The manufacturer was not notified of the failure. The failure mileage was 120,000.

The contact owns a 2016 Ford Flex. The contact stated that while reversing, the rear-view camera displayed a blank or distorted screen. In addition, the contact stated that the rear-view camera flickered on and off and the rear-view camera unavailable message was displayed. The dealer was made aware of the failure, and the contact was informed that parts were unavailable to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that parts were unavailable. The failure mileage was approximately 140,000.

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera image failed to display. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA campaign number: 25v695000 (back over prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing, the rearview camera was intermittently inoperable. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 46,000.

The contact owns a 2018 Ford Flex. The contact stated while using the back up camera on the vehicle it ends to shutoff randomly causing a back over prevention issue. The contact received notification of NHTSA campaign number: (25v695000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 60,000.