Carrier/rack problems of the 2012 Ford Focus

12 problems related to carrier/rack have been reported for the 2012 Ford Focus. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Focus based on all problems reported for the 2012 Focus.

1 Carrier/rack problem

Failure Date: 10/15/2019

Vehicle makes extremely loud static sounds, cracking, popping. Radio cannot be controlled. First time this happened, I almost crashed from the erratic and sudden noise. Radio does not work as of now, mileage is 80,000 approx. This needs to be fixed.

2 Carrier/rack problem

Failure Date: 11/07/2018

I was driving home and the door unlatched on it's own and became cracked open in the middle of rush hour. I had to stop and hurry up and get out to open and close the door again. My daughter was sitting in her car seat on that side. Please fix this problem. This problem happened to me about 2 times yesterday.

3 Carrier/rack problem

Failure Date: 10/15/2018

I almost got into a car accident due to the deafening noises coming out from the speakers while I was driving. It sounded like firecracker going off next to my ears. I was startled and trying to get off the freeway to fix the problem. Due to the distraction from the noises, neither did I flick the turning signal nor did I hear the honking from the vehicles behind me. Dealer unable to fix the problem, and asking for $783 to replace the radio. There are lot similar complaints like this, they need to make a recall on all digital signal processor module.

4 Carrier/rack problem

Failure Date: 07/20/2018

About 2 months ago, while driving, my radio made a very loud pop similar to a gunshot noise, then stopped playing music and would not turn back on until I turned the car off and back on. This would happen periodically. In about the past 2 weeks it has happened more and more often, and now the radio will not turn on at all. The noise coming from the speaker has gotten much worse. It now crackles, booms, makes high pitched noises, some of which are extremely loud. These noises now happen all the time- when the car is on and in drive (any speed), stopped, in park, and even happen when it is completely off, no key in the ignition at all. Being someone who scares easily, there is no doubt in my mind that if it happened at the right moment, these loud noises would cause me to crash. There is no recall and I cannot find any information where Ford even acknowledges the problem, even though a quick search on google shows that this is clearly a problem happening with many Focuses and similar models. I have video recordings but unfortunately cannot figure out a format that will work to upload them here, I would be happy to send them another way if who ever receives this complaint would like.

5 Carrier/rack problem

Failure Date: 07/09/2018

The radio in my 2012 Ford Focus se has malfunctioned. While driving one day, I heard a loud pop and then static. It was so loud it scared me and I almost had an accident. It has done this numerous times, even when the car is turned off and the key is removed from the ignition. Upon checking social media and complaints on the web, this has happened to quite a few 2012 Ford Focus vehicles. The only way to stop this from happening is to remove the fuse for the radio from the fuse box located under the glove box on the inside of the vehicle. Ford has refused to make the necessary repairs at their cost and I fully believe this is a safety issue due to the loudness of the popping and cracking. I have now been without a radio in my car for more than a year. After speaking with some audio experts, the only suggested solution is to replace the head unit for the radio. These cost more than $200. 00 alone, not including the labor to install the head unit.

6 Carrier/rack problem

Failure Date: 04/01/2018

It started as the radio being on and a loud cracklings sound would occur then the radio would stop and never turn back on. Now the radio is always on and still the sound occurs more frequently and sounds like gunshots going off. It's been so loud it has scared me to the point where I've lost some control of the wheel. Also the 911 assist can't be used when the radio isn't working. The vehicle can be sitting in my driveway of on the road.

7 Carrier/rack problem

Failure Date: 09/22/2016

The back door on the drivers side the outside handle on the back door is broken an the door wont shut. The outside handle to the door is not broken. On the inside of the door. After I took the door paniel of were the window go up and down. The tracker that lets the window down bye the latch were open the a peace of the white plastic handle is broken right bye the children's safty latches on the door. Ms. Virginia haltom.

8 Carrier/rack problem

Failure Date: 06/23/2016

Sunroof exploded. Just driving along a city street at approx. 45 mph and a loud bang sounded. All my windows are closed, ac is on 2, and suddenly I hear wind. I crack the divider back a bit, and I see the hole and shattered glass. Literally happened to me with no warning, at 8:00 pm today (June 23, 2016), so no Ford customer service. Driving it to a Ford dealership tomorrow to have it looked at. Is this a recurring issue?.

9 Carrier/rack problem

Failure Date: 05/18/2015

On may 18, 2015, when I was pulling out of my work parking lot and turning onto the main street, the passenger front door flew open for no reason. I pulled over and tried to close the door, but it would not latch closed at all. I tried several times and ended up "seat-belting" the door shut. I feel this is an extremely serious safety issue. When I took it to the dealership, I had a pay $100 deductible for this to be fixed, but again, I feel this is a safety issue and deserves due investigation. There was absolutely no reason for the car door to come open when I was driving. As I am writing this complaint on July 31, 2015, my back passenger door did the same thing, except my daughter was in the backseat!! (tracking issue #: 10745475) I sincerely hope consumer affairs looks into why Ford Focus 2012 car doors are not latching closed!.

10 Carrier/rack problem

Failure Date: 03/14/2014

While merging onto the freeway my car would not accelerate. I pushed the gas pedal to the floor and the rpms shot up but car would not accelerate. Finally after almost being hit by other cars it shot off like a rocket. After multiple incidents of jerking and not able to accelerate randomly I took it to Ford and the clutch was replaced in April 2014. Not long after, it started doing the same thing except worse. I took it back to Ford and was told the tranny test results came back normal and that a motor mount was missing or loose. They kept it for 3 days to fix the motor mount. The car is now worse and today the check engine light came on and car had very little power. Going to take it back to Ford and hopefuly they will fix it this time. My gas mileage is only 20. 1 mpg. Another problem was that my entire sync system went out and had to be replaced in August 2014, costing me $1093. 00. It started messing up by having a very loud popping/crackling noise that would start randomly even when car was off. It was very scary when it would suddenly start making the loud noise while I was driving and almost caused me to wreck at one point.

11 Carrier/rack problem

Failure Date: 03/14/2013

The chrome trim on my steering wheel has begun to crack and flake off. I did not notice at first and had my finger run along it. The trim is cracked medal and is very sharp. I have not yet cut myself enough to draw blood but have stuck, stabbed, and caught my finger on it embedding a piece of chrome trim in my finger like a sliver. This is a widespread issue documented on multiple Focus forums, and by other 2012+ Ford Focus owners. This seems to only be an issue that is on 2012+ se sport packages. This is very frustrating, it makes driving the car difficult because in my case it is right above my steering wheel mounted radio buttons and catches my hand easily. Ford is doing nothing about this in my case and actually blaming me for it, but in other cases has both replaced other owners pieces and in some cases like mine done nothing. This is very dangerous as many people in the forums have stated they cut themselves good enough to bleed. One even said his wife now refuses to drive the car. Ford refuses to fix this because it would require them to warranty an airbag since they decided to make the airbag and trim one piece. Because of this myself and others will continue to cut our fingers, hopefully not very seriously. Thank you for reading this.

12 Carrier/rack problem

Failure Date: 03/29/2012

Within a month of purchase, the vehicle has been "shuddering" I have reported this to the dealership every time I sent it in for service and all they tell me is "it is normal, you have to get used to it. Its the new transmission technology of Ford. " I cant believe that after 2yrs and 17k miles on it that it is still exhibiting the same problem and there has been no resolution to it. May I know until when am I going to wait? another problem that just came up- I have witnessed a loud sound coming from the speaker. Seems like a thunder/cracking noise. My husband has heard it twice. It is a very loud sound. It scared me when I heard it the first time.



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