general problems of the 2012 Ford Focus

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed that the purge valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The failure mileage was approximately 143,500.

The contact owns a 2012 Ford Focus. The contact stated that while attempting to refuel, the fuel nozzle continuously clicked off. Additionally, while operating the vehicle, the fuel gauge malfunctioned and displayed inaccurate fuel information. The contact stated that the fuel gauge incorrectly displayed a full fuel tank; however, the contact stated that the vehicle stalled. The tow service was called to the scene and discovered that there was no fuel in the fuel tank. The tow service added fuel and the vehicle restarted and operated normally. The vehicle was taken to the local dealer who diagnosed that the fuel tank, fuel gasket, and canister purge valve were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 127,255.

The contact owns a 2012 Ford Focus. The contact stated that the vehicle was difficult to start after refueling. The contact had to rev the engine to keep the vehicle running. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA campaign number: 19v515000 (fuel system, gasoline). The vehicle was taken to an independent mechanic who used a code reader and determined that the failure was due to the purge valve and charcoal canister. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline. The failure mileage was approximately 136,000.

The contact owns a 2012 Ford Focus. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to immediately start. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline). The VIN was included, but the vehicle had already been repaired. The failure mileage was 81,000.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning light was illuminated. The contact pulled over to the side of the road. The contact added fuel to the vehicle and was able to restart the vehicle. The vehicle was taken to an independent mechanic, who diagnosed that the fuel tank had collapsed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 196,000.

The contact owns a 2012 Ford Focus. The contact stated that once the fuel level was less than a quarter tank full, the vehicle would begin to hesitate upon depression of the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered and linked the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline). The dealer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 49,000.

The contact owns a 2012 Ford Focus. The contact stated that there was fuel leaking underneath the vehicle with a fuel odor inside the cabin of the vehicle. The contact stated that the vehicle was repaired in 2021 under NHTSA campaign number: 18v735000 (fuel system, gasoline). The vehicle was taken back to the dealer and the contact was informed there would be a fee to diagnose the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 179,000.

The contact owns a 2012 Ford Focus. The contact stated while her son was driving approximately 40-45 mph, the vehicle shut off. The contact stated that the brakes locked up. The driver was able to coast to the side of the road and apply the parking brake. The vehicle was towed to the local dealer where it was diagnosed and determined that the fuel tank was deformed. The vehicle was not repaired. The manufacturer was contacted, and the contact was informed that the repair was not covered under warranty. The contact stated the failure was related to NHTSA campaign number: 19v515000 (fuel system, gasoline). The failure mileage was approximately 70,000.

The contact owns a 2012 Ford Focus. The contact stated while driving 75-80 mph and depressing the accelerator pedal, the accelerator pedal went down to the floorboard. The contact then decelerated, and the vehicle began to stall. The contact veered to the side of the road, where the vehicle completely stalled. The contact then parked the vehicle. The contact was able to restart the vehicle, however the vehicle stalled. The vehicle was towed to an independent mechanic, where the failure could not be duplicated. The contact was able to drive to her residence. The dealer and another unknown dealer were notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 19v515000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA hotline for assistance. The failure mileage was approximately 170,000.

The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact also stated that the vehicle would fail to start up after multiple attempts with the "transmission fault, service transmission now," message displayed on the instrument panel. The dealer was notified about the failure and the contact was informed that there were no recalls on the VIN. The manufacturer was not made aware of the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The vehicle had yet to be repaired. The failure mileage was approximately 200,000.

The contact owns a 2012 Ford Focus. The contact stated while driving 25-35 mph, the accelerator pedal was depressed but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The contact diagnosed the vehicle with purge valve failure by using an obd reader. The dealer and the manufacturer were notified of the failure and informed the contact that that the vehicle could not be repaired under an unknown Ford service campaign as it had expired. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The failure mileage was approximately 91,000.

The contact owns a 2012 Ford Focus. The contact stated that after refueling, the vehicle would not immediately start. The check engine warning light would be illuminated. The cause of the failure was not yet determined. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA campaign number: 19v515000 (fuel system, gasoline). The vehicle was not repaired. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 200,000.

The contact owns a 2012 Ford Focus. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to several independent mechanics and each diagnosed the vehicle with a defective canister purge valve due to a faulty fuel tank sensor. Upon investigation, the contact linked the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The contact called hoffman Ford Lincoln (600 connecticut blvd, east hartford, CT 06108) and tasca Ford berlin (250 webster square rd, berlin, CT 06037) and both informed him that his vehicle was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The failure mileage was approximately 55,000.

The contact owns a 2012 Ford Focus. The contact stated that after refueling, the vehicle was running roughly. The check engine warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the fuel tank was deformed. The contact was informed to keep the fuel above a half tank. The vehicle was not repaired. The contact stated that the failure was related to NHTSA campaign number: 19v515000 (fuel system, gasoline). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 85,000.

The contact owns a 2012 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled inadvertently. The check engine warning light was illuminated. The contact veered to the side of the road, turned off, and restarted the vehicle and was able to continue driving. The contact stated that the failure reoccurred while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the emission evap canister control purge valve and fuel tank needed to be replaced. The vehicle was taken to the dealer for the recall repair. The dealer informed the contact that no repairs were needed upon inspection. The contact stated that the vehicle stalled abruptly while driving, almost causing other vehicles to crash into the vehicle. The vehicle was towed to a second independent mechanic, where it was diagnosed that the fuel tank had failed. The vehicle was towed to the dealer, who informed the contact that the failure occurred due to the lack of fuel in the fuel tank. Additionally, the contact stated that the vehicle had failed to shift into gears as intended and would shut off while driving. The contact also stated that the vehicle accelerated independently while driving, almost causing her to strike pedestrians. The vehicle was taken to the dealer, where the dealer diagnosed that the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2012 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and the contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but no additional assistance was provided. The contact stated the failure was related to NHTSA campaign number: 19v515000 (fuel system, gasoline) however, the VIN was not included. The failure mileage was approximately 152,038.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 30 mph, the vehicle stalled and was difficult to start. The contact also stated that the vehicle inadvertently stalled while stopped. There was no warning light illuminated. The vehicle was taken to the local dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact and an independent mechanic related the failure to NHTSA campaign number: 18v735000 (fuel system, gasoline). The VIN was included in the recall. The approximate failure mileage was 78,400.

The contact owns a 2012 Ford Focus. The contact stated that the vehicle had previously been serviced under NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel tank was suctioned into the frame of the vehicle and that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The contact related the failure to NHTSA campaign number: (19v515000) fuel system, gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 140,000.

The contact's daughter owns a 2012 Ford Focus. The contact stated while her daughter was driving 25 mph, the vehicle began to stall. The contact stated no warning light was illuminated. The contact also stated that while adding fuel to the vehicle, the vehicle failed to start, and the check engine warning light was illuminated. The local dealer was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure and stated that NHTSA campaign number: 19v515000 (fuel system, gasoline) was serviced in 2018. The failure mileage was approximately 86,000.

The contact owns a 2012 Ford Focus. The contact stated that after refueling and starting the vehicle, the vehicle was shifted into drive and drove several feet before losing motive power. There were several unknown warning lights illuminated. The vehicle was restarted and then driven to an independent mechanic to be diagnosed. The contact was informed that the canister purge valve had failed and needed to be replaced. The vehicle was not repaired. The contact was informed that there was a recall for similar vehicles however, the VIN was not included. The local dealer was contacted and informed of the failure. The contact was provided the cost for diagnostic testing but declined to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

The contact's mother-in-law owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond when shifting into reverse (r), and would shudder when depressing the accelerator pedal. The engine revved to 5000 rpms, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where the transmission clutch actuator was replaced. Additionally, the contact stated that the vehicle was experiencing inaccurate fuel gauge reading. The contact stated while driving approximately 45 mph, the vehicle lunged forward, lost motive power and stalled. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was taken to the dealer, where the pcm was reprogrammed; however, the failure recurred mildly. The contact stated that he noticed that the vehicle was experiencing excessive fuel consumption. The contact stated that he noticed fuel leaking onto the ground. The vehicle was taken to the local pep boys, where it was diagnosed that the fuel tank was deformed and overfilled. The contact stated that the recall of NHTSA campaign number: 18v735000 (fuel system, gasoline) had previously been completed on the vehicle; however, the vehicle was not experiencing the failure at the time. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 56,000.

The contact owns a 2012 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact also stated that after refueling, the vehicle fail to start-up after several attempts. The vehicle was towed to the residence twice due to the failure. The following day the vehicle failed to start-up with the check engine warning light intermittently flashing on the instrument panel. The vehicle was taken to the dealer and the contact was informed that the VIN was not under recall. Upon investigation, the contact linked the failure to NHTSA campaign number: 19v515000 (fuel system, gasoline). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 115,000.

Tl the contact owns a 2012 Ford Focus. The contact stated that while driving 45 mph, the vehicle stalled without warning. The contact pulled to the side of the roadway and had the vehicle towed to the residence. A dealer was not contacted. The vehicle was not diagnosed nor repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 18v735000 (fuel system, gasoline), however the VIN was not included. The manufacturer had not been informed of failure. The failure mileage was 138,848.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an unknown speed with a quarter tank of fuel; the vehicle shutoff as the check engine light illuminated on the instrument panel. After the contact refueled the vehicle, the vehicle failed to restart. The vehicle eventually restarted after multiple attempts. The contact then called a dealer and made an appointment to have the vehicle serviced. The contact towed the vehicle himself to the dealer and after a few days of service, he was informed that no faults were found with the fuel tank. Once the vehicle was returned, the failure persisted; the contact then took the vehicle to berglund Ford (834 e main st, salem, va 24153) and he was informed that his vehicle was included in NHTSA campaign number: 19v515000 (fuel system, gasoline); however, the previous dealer had removed the recall from the vehicle after they failed to discover any fault with the vehicle. The manufacturer was notified of the failure and provided the contact a case number. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

Tl the contact owns a 2012 Ford Focus. The contact received a recall notice for NHTSA campaign number: 18v735000 (fuel system, gasoline). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Stuart powell Ford Lincoln Mazda (225 s danville bypass, danville, ky 40422, (859) 236-8917) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact stated that the vehicle also experienced steering failures several times. The failure mileage was unknown. VIN tool confirms parts not available.

Tl the contact owns a 2012 Ford Focus. While driving, the vehicle stalled. The contact received a recall notice for NHTSA campaign number: 18v735000 (fuel system, gasoline) regarding the canister purge valve. The contact spoke with the manufacturer and was informed that the recall was valid and to have the dealer repair the vehicle. The contact took the vehicle to Ford of uniontown (1 superior way, uniontown, PA 15401, (724) 425-5980) where it was test driven. The dealer stated that they would call the contact when the part became available. After waiting three weeks, the contact called the manufacturer and was informed that the dealer stated that they did not need to repair the vehicle. The dealer removed the VIN from the recall. The failure mileage was 60,000.

The contact owns a 2012 Ford Focus. The contact received notification of NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 30 mph, the safety alert and other unknown warning lights illuminated before the vehicle stalled. The contact was not able to restart the vehicle. The vehicle was towed to the dealer who confirmed that parts were on back order. The manufacturer was made aware of the issue and failure. The approximate failure mileage 130,000. Parts distribution disconnect.

The contact owns a 2012 Ford Focus. The contact stated the vehicle was repaired under NHTSA campaign number: 18v735000 (fuel system, gasoline) at heritage Ford (2075 edsel ln NW, corydon, in 47112) however, the contact experienced the failure stated in the recall. The contact stated that while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The contact added fuel to the vehicle and vehicle resumed normal operation. The vehicle was taken back to the same dealer and diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

The contact owns a 2012 Ford Focus. The contact stated while driving approximately 40 mph, the vehicle stalled. The contact stated after 2 hours, he was able to restart the vehicle and continued driving to his destination. The contact also stated that after refueling the vehicle the vehicle was difficult to start. The contact stated that the vehicle would then jerk intermittently while driving. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 18v735000 (fuel system, gasoline) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.