Engine Cooling System problems of the 2016 Ford Focus

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 mph, the "oil pump" message became displayed, and the vehicle decelerated and stalled. Additionally, during the failure there was a loud knocking sound coming from the engine. The contact stated that the brakes failed to function properly while the brake pedal was depressed. The vehicle was towed to the local dealer who determined that the engine had failed; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA campaign number: 23v905000 (engine and engine cooling). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.

The contact owns a 2016 Ford Focus. The contact stated while driving 60 mph, the contact heard a loud noise coming from the engine and heard metal parts from the engine detach from the vehicle and fall onto the road. The contact pulled over to the right side of the road and the vehicle lost braking power and the vehicle came to a complete stop. The contact exited the vehicle to inspect the vehicle and saw oil on the ground coming from the engine. The contact stated that the vehicle was towed back to the residence. The vehicle was not taken to the dealer to be diagnosed or repaired. The contact related the failure to the NHTSA campaign number: 23v905000 (engine and engine cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact to call NHTSA hotline to report the failure. The failure mileage was 68,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving on the highway at 75 mph, the vehicle stalled, with several unknown warning lights illuminated. The contact proceeded to stop the vehicle and park on the side of the highway to turn off and restart the vehicle. The vehicle failed to restart and was towed to a local independent mechanic to be diagnosed. The contact was informed that the failure was probably linked to NHTSA campaign number: 23v905000 (engine and engine cooling). The contact was informed that the engine had seized and needed to be replaced. The local dealer was contacted; however, the vehicle was not repaired because parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA campaign number: 23v905000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Ford Focus. The contact received notification of NHTSA campaign number: 23v905000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at 30-50 mph, the vehicle lost motive power, and the engine seized. The contact stated that the engine fault message was displayed. The vehicle was towed to an independent mechanic to be diagnosed; however, the contact then decided to tow the vehicle to the local dealer to be diagnosed. The vehicle was diagnosed with turbo module failure. The vehicle was repaired; however, the failure recurred twice. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

Tl the contact owns a 2016 Ford Focus. Within the last two years of the contact owning the vehicle, the transmission, wheel bearing, and water cooling tank were replaced. Also, the headlight assemblies filled up with water and were replaced. The repairs were performed by metro Ford (9000 NW 7th Ave, miami, FL 33150, (305) 751-9711) each time under warranty. The manufacturer was contacted and provided case number: cas2209312, but no resolution was provided. The contact reached out to the florida attorney general's office for lemon law advice. The failure mileage was 50,500.