Software Problems of Ford Focus

Every 4 days the stereo drops the bluetooth connection. Thought maybe it needed a software update. Then I noticed my mpg was only at 13. 3mpg while highway driving. Further investigation I noticed my distance to e would sometimes read 415 miles after filling up then it would say 226 or even 183. Am I missing something here? contacted a couple of Ford dealerships because my warranty & extended warranty expired ( mind you the vehicle is only 5 years old) starting to have electrical issues and Ford wants to charge me to even look at it. If I am wrong please someone educate me. Also resetting the sync system helps with the bluetooth problem but I also have to disconnect the battery for 30 seconds.

See all problems of the 2015 Ford Focus 🔎.

After purchasing the vehicle brand new in June 2013, the car would stall/jerk/grind when trying to take off after being stopped at a red light or stop sign, or just accelerating to increase speed. Had to take it in to the dealer to have the clutch repaired and even after this was performed, it still jerks, especially when the air conditioner is on. In January 2016, had to take it to the dealer to reprogram the pcm/tcm and perform clutch which was the 15b22 software update issued by Ford motor company. After 36,000 miles the horn stopped working. After 65,000 miles the check engine light turned on and after taking it to the dealer, was told it had a code p0456 which is a small evap leak present. Since it's not under warranty, I have to pay $119 just to diagnose the problem. Now I have a safety recall notice 16s30 which states it may be possible that my side door latch may break, which may make the door difficult to latch. All this on a vehicle that is under 100,000 miles and almost 4 years old.

See all problems of the 2013 Ford Focus 🔎.

Car will sporadically and intermittently not turn over when key is in ignition. Battery is not faulty. Alternator is not faulty. Wiring is not faulty. All have been tested. From what I have experienced this happens when the car's internal software (or more specifically transmission control module) does not recognize is in park thereby preventing the vehicle from starting. This sometimes prevents the vehicle from being started from anywhere of 30 seconds to at an extreme instance nearly 45 minutes. Often times, the only way to start the car in these instances is to keep the foot on the brake, move the shifter into neutral and wait (for previously mentioned times) until the dashboard indicates that it recognizes the car is in neutral. (when this occurs, when shifter is first moved to neutral no gear appears to be highlighted in dashboard).

See all problems of the 2012 Ford Focus 🔎.

I started my car this morning, put it in reverse and began to back out of my driveway when the car locked up and lost power. I could not steer or brake and the car continued rolling backwards until it hit my garage and stopped. The lights came on my dash read "(I) steering assist fault". I turned the car off and on several times before the lights went out, the steering wheel unlocked and I was able to depress the brake and gain full control of my car again. I took the car to my Ford dealer in kannapolis, nc (where I purchased the car) and they said the car would need to "duplicate the error" before they could diagnose it. I explained the car would have to be in motion for that to happen and I cannot stop the car if that happens again. I drive on the interstate and I am petrified this will happen while I am on the road and have no control over the car. The tech said there have been hundreds of complaints about the loss of steering power on these Fords, but that until Ford issues an official recall there is nothing they can do to fix it. It could be as simple as a software update.

Power steering failure- started with everyonce in a while id get the error notice of power steering failure so I would turn off the car start it back up and fine, it started to happen more frequently to the imbarrassing point of having to turn on and off the car 5-10 times just to have power steering, then I got a letter to update my car's software to help fix the power steering issue, I got the software update and 3 months later total failure, I now have zero power steering and now Ford wants me to pay $2200 to fix it, when it failed I almost crashed into another car with my kids in my car on the freeway, needless to say we are greatful to be alive, sad thing is all other models from 2011-2012 with the same exact power steering system get a recall why not the Focus? I wish I would have known before I would have never bought the car, Ford is a scam and doesnt back up its product, the power steering is broke because of their defective product.

The contact owns a 2015 Ford Focus. While driving approximately 25 mph, the vehicle stalled and shut off intermittently. The vehicle was taken to the dealer to be diagnosed and repaired. The mechanic performed a software update for the ecm module. The contact stated that the remedy did not completely repair the failure because it continued to occur intermittently. The failure mileage was 15,000.

My vehicle lost all power in regards to acceleration and deceleration on the freeway at the speed of around 40-45 mph. I had to coast over two lanes and almost got rear-ended. The rpm would rev up but no power. Restarted car and problem went away. Next day had tcm flashed as part of recall. Two days later had the same issue only going 60-65 on freeway. Transmission went haywire and had to coast over and almost got rear-ended again. This time car wouldn't restart for about 2 min. No power. Engine revving and complete loss of power twice and I feel this car is a major accident waiting to happen. I do not feel safe while driving not knowing why my car is losing power even after the so called software fix.

The contact owns a 2012 Ford Focus. While driving approximately 10 mph, the instrument panel lights failed to illuminate and the radio failed to operate without warning. The vehicle was taken to a dealer where it was determined that a software update was needed. The vehicle was not repaired. Eventually, the instrument panel lighting illuminated again. The manufacturer was not notified of the failures. The failure mileage was approximately 68,000.

2013 Ford Focus, bought new, in shop first week of purchase. Transmission shuttering and jerking as I pull out in traffic. Also dies when in reverse. Brought to dealership and they say its normal. Its not normal to be out in on coming traffic and not able to move and kids are screaming "go mom go. We are going to get hit. " not normal. Also software problem. Radio won't turn on, phone cell phone wont do anything until I pull over and shut off engine. Then it resets. This car has been in shop many times for same issues and they always say its fixed now. But same issues over and over again. Been in shop too many time to count. Now car is out of warranty and begin repaired under extended warranty. When extended warranty is out I will have to pay out of pocket. This has been by far the worst vehicle in history.

Tl- the contact owns a 2014 Ford Focus. The contact stated that the vehicle shuttered upon acieration. The vehicle was taken to two different dealers, including the jack demmer Ford, inc dealer (734-721-2600, located at 37300 michigan Ave, wand the ayne, mi 48184) the computer software was reprogrammed. The failure recurred and the vehicle was taken back to above dealer who replaced the clutch assembly and stated that certain amount of shuttering was normal. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,000. Fe.

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The contact owns a 2012 Ford Focus. The contact stated that the vehicle experienced a loss of power and the software update warning indicator illuminated. The vehicle was taken to the dealer, but the technician refused to repair it due to a salvaged title. The contact received notification of NHTSA campaign number: 16v643000 (latches/locks/linkages), but the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The failure mileage was 80,000. VIN tool confirms parts not available.

The contact owns a 2013 Ford Focus. The contact stated that the transmission overheated and the "pull over" warning indicator illuminated. In addition, the vehicle hesitated and stalled. The vehicle was taken to the dealer where it was diagnosed that the vehicle needed an unknown software update. The vehicle was repaired; however, the failure recurred. The failure recurred on approximately four other occasions and was taken back to the dealer where the transmission was reprogrammed, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

Purchased 2012 Ford Focus used, 04-14-15. I test drove the car it jerked a little. The rep stated it was normal. The next 4 months it continued to jerk, skip, hesitate and just not move when you accelerated. In 08-2015 I rec'd a letter from Ford, my car needed a tcm-software update. 09-09-15 I took the vehicle back to the dealership it took an hour to re-program the tcm. The dealership handed a printed copy of the tcm characteristics. I continued to drive the car with the same issues hoping it would go away. 10-19-15 went back to the dealer to have the tcm re-programmed again. I called Ford to complain 10-19-15 and a case file was issued #cas-8073663. I did not want to go back to the same dealership. 10-23-15 the car went to the 2nd dealership. Discovered the tcm had failed and had to be replaced. , explaining to drive the car for a number of miles to correct itself. The drive had improved, but then started failing again. 03-16-16 I went back to the 2nd dealership, the tcm was replaced. Again the drive had slightly improved and had again failed. This time when the tcm failed, while driving on the highway the wipers came on without turning them on,even when the car was off. The next day the car wouldn't come on so I replaced the battery. Drove the car about 300 miles made a stop and it would not come back on. The car had to be towed and the local mechanic was able to get the car started again. Driving back home about 150 miles on highway all lights came on the dash, battery, fuel, trans, etc. . Wipers came on, power steering was lost and engine shut off. Rolled to side of road. Sat 5 min, then started as if nothing happened!? we made it home. Car not starting. 12-06-16 towed to Ford. Tcm module crashed the computer operating system, replaced tcm and re-programmed system. 01-10-17 wipers still come on with engine off. W/return to Ford 01-17-17.

This is not the only issue, but this has been the most dangerous for me. . . For the past year, the car has lost transmission power while driving - I was on hwy 40 and the car just stopped working - twice I was in the middle of a busy intersection and the car cut off - I was at a near stop and the car stopped responding. . . . This has been reported numerous times by others. The gas pedal just stops responding at all. The time it stopped working in the middle of the intersection, the gears would not allow me to move the car into a park position, it would not move at all. It allowed me to turn my car off, in drive. After sitting there for a bit and multiple restarts, the car engaged again. Ford's fix? they came out with a software update that may turn on my engine light before a failure. This is not a fix. I asked them if someone needed to die in their car or get crushed in an intersection for them to do something. I filed a formal complaint with Ford. So frustrated and angry.

2012 Ford Focus. Consumer writes seeking reimbursement for vehicle recall repairs.

We took our car in yesterday because the engine kept lurching and stalling. They said it was the power train, and that it was a problem with the computer. The berge Ford dealership reprogrammed the computer, and today when I got in the car the radio was on. I just unlocked it and opened the door, and the radio came on. The key was not in the car at all, and the only thing I did was unlock it with the remote and open the door. I did not have this problem prior to them "reprogramming" it to fix the power train/transmission problem. Then when I started to drive it the engine seemed sluggish and it seemed to be lurching again, but not stopping for an instant like before. So I went from having transmission/power train problems, and a seat belt problem to having them both with a computer problem added in. . . I'm not a computer engineer, but when a piece of equipment has hardware problems it would make sense to replace or fix the hardware instead of reprogramming the software. I'll be taking it back in, and while the computer is out of warranty I think I should be able to get them to look at it and fix it without charging me because they caused the problem.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle shifted into a different gear independently. The vehicle was taken to a dealer where the technician diagnosed that the computer needed to be reset. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 17,328.

Trouble with the dual clutch automatic transmission from the first day of ownership. The car now has 6k miles and the problems persist. The following problems are even worse during cold weather: the transmission shifts poorly, roughly, misses shifts, chooses the wrong gear for the vehicle speed, disengages and sends the engine to redline then drops into gear with a bang and either slows the vehicle with engine braking because the gear is too low, or lugs the engine with no acceleration because the gear is too high. The transmission is always shifting, and seems 'confused' as to what gear that it should be in. In city driving, if I need to suddenly brake, when I re-apply the throttle again, the transmission hangs between gears and the engine revs to redline then drops into gear and chirps the tires. The transmission also makes grinding noises when changing from 1st to 2nd gear. Also very slow to drop to a lower gear when throttle is pressed for quick acceleration. Takes about 2 seconds for it to downshift and then accelerate. Also, the gear indicator on the console (prnds) doesn't line up with the shifter or illuminate to show which gear is selected, so it's difficult to tell whether I've selected reverse, neutral, or drive. In addition, the display on the instrument panel that shows the gear selection sometimes takes over 30 seconds to illuminate or 'boot up' to indicate what gear is selected. I often end up in neutral when I think I've chosen reverse or drive while I wait for the instrument panel indicator to 'boot up'. The dealerships say that I have the current software, and, "they all do that. " dangerous, and will probably add up to very expensive repairs as it can't possibly be reliable under these conditions.

This is actually the 3rd time in a month this occurred. The "stop safely now" warning comes up. 1st time on 7/29, I was able to safely pull into a parking lot. The car would not restart, and the wrench symbol displayed. Turned off and tried again 5 minutes later, and the car worked fine. The next day, the car gave no notice as I moved to accelerate at a green light. A clunk, and no power, and the "stop safely" now warned occurred at the same time. I turned the hazard lights on, a pedestrian assisted me in pushing the car out of the traffic. It restarted 5 minutes later, I drove it straight to the Ford dealership. They replaced the computer did the software update. After waiting over 2 weeks for the car, the "stop safely now" occurred again 5 days after being released from the dealership. This time, I was able to safely pull over. I took it back to the dealership, and do not know how long it will to take to fix the issue. I no longer feel safe driving this car, knowing the power can be disabled anywhere at any time. I hope Ford takes these issues seriously.

This is regarding Ford Focus electric 2012. I was pulling out of my office parking lot and driving at about 5 mph. I got the 'stop safely now' warning and within a few seconds the car stopped and I could not drive any more. Fortunately, it was the internal street and around 3 pm when the traffic is very low. I am glad this incident did not happen on the freeway in the left lane (carpool lane in California). I was able to restart the car and drove straight to the dealer(fremont Ford) but they did not have trained ev technicians to look at the car. Asked me to bring the car back on Monday(8/19/20013). Now the car is at the dealer. This is second time I have encountered this issue with this car. The first time I had was when I was pulling the car out of my garage at home. Ford even applied major software updates on my car in July but looks like the issue is still recurring.

Car is equipped with voice command. When I use voice to turn on heat or ac, I will say for example, climate 68. The car will respond, setting climate 68. Then it does not turn on. If I touch the climate touch screen it then comes on at 68, even if it was previously set at 75. Been to the dealer repeatedly for two software updates, once pulling out the control box per Fords request to chech the part number and once to have the 8 pin control module replaced. Now waiting for Ford engineering to come up with a fix.

Tl- the contact owns a 2013 Ford Focus. The contact stated that the engine warning light had been flashing and then remaining illuminated as the failure progressed. The vehicle was jerking and reducing to a low rate of speed each time the engine warning light flashed. The dealer landers Ford, 2082 w poplar Ave, collierville, TN 38017, (901) 854-3600 provided a software update to the computer however,the failure was happening before and after the dealers repair for an extended period of time which was unacceptable to the contact. The vehicle was to be taken to a second dealer jack schmitt Ford, 1820 vandalia st, collinsville, IL 62234, (618) 477-8126 for an appointment 08/01/18 for further testing and diagnosis. The manufacturer was notified of the failure numerous times, had no recall campaign, no service campaign for the VIN and provided no TSB to remedy the failure. The VIN was not available. The approximate failure mileage was not available. Dyd.