general problems of the 2012 Ford Fusion - part 2

64 problems related to engine and engine cooling have been reported for the 2012 Ford Fusion. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Ford Fusion based on all problems reported for the 2012 Fusion.

36 Engine And Engine Cooling problem

Failure Date: 11/20/2014

A few months after I purchased the car and as I was slowed down due to traffic, coasting at 5-10 mph, the car accelerated with a roar and to avoid the accident I swerved to right, applied the breaks hard to stop the car. Yesterday,11/20/14, it repeated the incident on my drive way while I was entering the garage and hit the storage objects there and also I had to apply the breaks hard to stop the car. Many times during the past two years the car has behaved similarly at stop signs but with much less fury.

37 Engine And Engine Cooling problem

Failure Date: 10/26/2014

Vehicle exhibited extreme hesitation when accelerating through an intersection. Engine ran roughly, and did not respond to throttle inputs, and powertrain 'wrench' light illuminated. Pulled into an adjacent parking lot, stopped and placed into park, while the engine continued to run roughly. Engine was switched off, and ran normally when restarted. The total elapsed time of the anomaly was approximately 5-10 seconds. Later that day a scan of the obd ii port indicated no anomalies, and an on-board 'vehicle health monitor' was run via Ford sync . This report also indicated no anomalies. While looking up the vehicle health monitor results on the owner website, I noticed that there was a 'customer satisfaction program' 13n03 which extended the warranty on the throttle body. Research on this 13n03 program via multiple on-line sources revealed numerous failures of the throttle body, with behavior identical to that observed in this vehicle. Car was driven (carefully) for a few days until I was able to visit local Ford dealer. Service advisor indicated that Ford would only replace throttle body if there were stored codes consistent with throttle body failure, and that diagnostic costs ($159) were my responsibility if no codes were found. After discussing the negative results of obd ii scan and vehicle health monitor, his opinion was that there was a very high probability that their diagnostics would also show no codes. Based on this information, I declined to have dealer examine the car, and replaced the throttle body with updated part myself (total cost $125), as a more effective approach to preventing recurrence. My opinion is that the 13n03 program needs to be a full recall, as this failure is common, unpredictable, and can have very serious consequences should it occur during high speed merging or crossing traffic.

38 Engine And Engine Cooling problem

Failure Date: 09/19/2014

While driving, the car began to shake and jerk like the engine wanted to die. Then I lost engine power. The car still had power and was on, but there was no throttle when I pushed the gas. The engine light and a little wrench came on. I put it in park, turned it off, restarted it, and it still had no engine throttle to it. But the car had a small amount of power, like I was coasting along, so that I could get through the stop light and make it to the side of the road. Every time I tried the gas pedal though, there was no response; it went to the floor. I was at the light by my neighborhood, right by the train tracks. Thank god I had enough power to get through that!.

39 Engine And Engine Cooling problem

Failure Date: 09/15/2014

The first time I experienced the problem, I was making a left hand turn and it felt like the car was running on a couple of cylinders, very low power. I stopped as soon as I could and turned off the engine, restarted it and everything seem to be ok. Everything was fine for about a month, but while on a trip, I experience a sudden loss of power and unresponsive throttle. I took the car to the dealer and explained what had happened and that it sounded like the same problem my sister-in-law had experienced with her 2010 Fusion and that after a number of trip and problem repeated problems they replaced the throttle body which resolved the problem. In my case the dealer, even though I explained what I had experienced and that I was aware of a service bulletin from Ford for this exact problem, said my problem was a bad battery, which they replaced and returned the car to me. A couple of days later I experienced the same problem a couple of times and immediately took the car back to the dealer and this time they replaced the throttle body. I have since driven the car about 1500 miles in the last two months without a problem. My son is now going through the same problem with a 2011 escape hybrid. His dealer did not replace the throttle body when he took it with the same problem a couple of weeks ago, instead they charged him a few hundred dollars to "remove carbon buildup" or something. Today the escape experience the same problem while driving on an interstate. I took the car back to his dealer this afternoon and told them of my experience, the service rep said they would look into it. We'll see. I am a long time loyal Ford owner but feel they are waiting for someone to be killed before they fix this problem.

40 Engine And Engine Cooling problem

Failure Date: 09/10/2014

While driving, the gas pedal became unresponsive and the orange wrench symbol came on. I pulled over and shut the car off. I attempted to restart the car. The car restarted and I was able to continue driving as normal. This problem has occurred approx 4 times. Each time with the same presentation and each time I was able to restart the car.

41 Engine And Engine Cooling problem

Failure Date: 09/01/2014

I was driving on interstate 70 at approximately 65 mph when I suddenly lost all engine power. I was almost hit by a semi traveling behind me because my vehicle had absolutely zero acceleration. The "wrench" light on my car came on at the same time this happened. The semi behind me swerved to miss me and I was able to get my car off to the side of the road. Lights, climate control (a/c), radio, etc. Worked fine. Engine still ran but would not move forward. I turned the car off to call for assistance. Upon seeing if the car would re-start, it did and no "wrench" light appeared. I was able to then get the car to my local Ford dealership, but being a holiday they were closed. I could have been killed when this happened on the interstate with the semi behind me!! sounds like some kind of fuel injector or throttle problem. My vehicle is not even 3 years old and I bought it brand new in Dec. 2011.

42 Engine And Engine Cooling problem

Failure Date: 08/01/2014

The contact owns a 2012 Ford Fusion. While driving at various speeds, the air conditioner failed to function. In addition, the contact stated that the air vents began to blow hot air. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times where the vehicle was unable to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

43 Engine And Engine Cooling problem

Failure Date: 07/01/2014

Engine light appeared on dash. Followed instructional manual directions and engine light display stayed intermittent. As of July 24th engine light display remains on and every time I stop to put any amount of fuel in it, it struggles to start and takes at least 3 attempts before it will start. However, if I leave it running when adding fuel I have no problem, which is not recommended. Had auto zone run diagnostics check and they gave me the code but the Ford dealership (kelly Ford, melbourne FL) would not even attempt to look up the code as they said I have to come in and pay $100. 00 diagnostic fee and $160. 00 hourly to have fixed. I am more worried about down the road issues as seen on this web site. Bought the car used in December of 2012 with only 11,000 miles on it.

44 Engine And Engine Cooling problem

Failure Date: 06/23/2014

I was driving down the highway when suddenly my vehicle lost power. I attempted to press the accelerator but the car just jerked violently. I was forced to stop in the middle of the highway because I was unable to accelerate to the side of the highway. I was almost rear-ended 3 times do to the speed of traffic and my car suddenly losing power. When the vehicle lost power, a "wrench" symbol appeared on the dash. I placed the vehicle in park and sat for a few seconds and attempted to start the vehicle. Once started I pulled over to the side of the highway. The car was running fine so I decided to drive on the highway again. After about 1/2 a mile, the car stopped suddenly again, this time I was able to coast onto the median because I was driving in the slow lane. This continued for several miles until I finally pulled over and called a tow truck.

45 Engine And Engine Cooling problem

Failure Date: 06/16/2014

While driving on a major highway at a set rate of speed the car acted as if it was trying to shift gears and bucked, rpm's went up and then back to normal. It went to the dealer and throttle body was replaced, a week or so afterwards the car started to do the same thing, but this time also in reverse. I took it back to the dealer where they stated that nothing was wrong but they only put 4 miles of a test drive on the car. Last week the Fusion left me on a major highway just shutting down with no warning and I happened to have my 2 year old. I left it sit about 30 minutes and turned over the ignition and it started like normal. I was just thankful to get home without and accident. It's not safe. . . The car looks great but its like you take your life into your own hands driving it.

46 Engine And Engine Cooling problem

Failure Date: 03/19/2014

Driving car dies out and wrench light comes on.

47 Engine And Engine Cooling problem

Failure Date: 03/05/2014

The contact owns a 2012 Ford Fusion. The contact stated that while driving under 35 mph, the vehicle was shaking abnormally. The vehicle was shaking abnormally while idling as if the vehicle would shut off. The contact had replaced the battery 8 times; however, the failure persisted. While driving approximately 65 mph and overtaking other vehicles, the check engine warning light began flashing temporarily. The failure had occurred twice. The vehicle was taken to the dealer who diagnosed the vehicle that the oil was leaking from the valve cover gasket, oil pan, and front seal and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA hotline to file a complaint. The failure mileage was unknown.

48 Engine And Engine Cooling problem

Failure Date: 02/04/2014

The contact owns a 2012 Ford Fusion. The contact stated that she received a letter notifying her of a customer satisfaction program related to NHTSA action number: pe13003 (engine) . The contact mentioned that she was very concerned for her safety and that there should have been a recall issued for the defect. The dealer was contacted, who refused to assist her unless the vehicle was exhibiting the failure. The manufacturer was not made aware of the problem. The contact had not experienced a failure. The current mileage was 18,300.

49 Engine And Engine Cooling problem

Failure Date: 01/01/2014

At first the rpm's would increase ( around 500 rpm's) when the car upshifted when it was cold. As the motor and transmission warmed up the increase in rpm's upon upshift lessened. It appeared to me that the transmission was "slipping" as it went through the gears. . . You could hear the engine speed up and watch the tach to confirm what I was hearing from the engine. I took car to dealer and they checked it out. They said everything was functioning normally however the car still does it. Note that the car was under the 3 year bumper to bumper warranty at the time and the service advisor said that the car has a 60k powertrain warranty anyway. I did not like his statement. The problem seems to be getting worse as it sometimes revs between shifts when it is warmed up. Ford should step up and review my problem further. I plan to take the car to another Ford dealer to see what they say. Please advise.

50 Engine And Engine Cooling problem

Failure Date: 11/25/2013

I have had several issues leading up to this and the dealer would say nothing is wrong. Car jumps forward when idling, car looses power when accelerating on highway. Lastly was complete loss of power and nearly hit by bus with kids in car. They replaced throttle body, a/c motor etc. . . . Two weeks gone bye and it is starting again. I need to give this car to my daughter to drive but it is not safe.

51 Engine And Engine Cooling problem

Failure Date: 09/27/2013

Was driving on interstate in heavy traffic. Car immediately-without warning- lost power to accelerate. Went to a limp driving mode. Warning light (wrench) came on. Was very dangerous situation. Had to maneuver to side of road. Almost was hit from behind. Car shook and stuttered. Turned off ignition and waited a couple minutes. Started car, all warning lights cleared. Was able to make it home without any other in incident. Few days later same malfunction happened again. Car lost acceleration and had to limp to safe place in heavy traffic. Turned off car and restarted. Took car to Ford dealership and was told car is out of warranty and diagnosis was throttle body. A common problem but not a recall. Wow.

52 Engine And Engine Cooling problem

Failure Date: 09/24/2013

September 24, 2013-I was driving home and the car began to shut down. The wrench came up and it lose all power. I was able to coast into the median as it was 5;00 traffic. I turned completely off and restarted again. December 5, 2013. . The same thing happened as I was on a side street. I turned off and restarted. 2/24/2014 I was going to work and it cut off on very busy 6 lane highway. It was very scary as no one was behind me. I turned off and then restarted the car. I was so relieved that no one was on this busy road which is always traffic going very fast. I have a service all into Ford for Friday 2/28/2014.

53 Engine And Engine Cooling problem

Failure Date: 08/31/2013

My son got into the car, going to the store, he said something wrong with this car. I said what, he said when I cranked it up, sound like I heard it clicking. He check the oil, it was a half of a half quart low. He left in 2 seconds he called back something is wrong, so his daddy went where he was, it was still running, but lose speed would`t go but like 2 or 3 miles per hour. After getting it back home, it sat a little while and it was good to go. Labor day I was on interstate 85 it done the same thing to me, but I had to call a wrecker I was to far away from home. Now everyone want me to pay for the testing of the car to determan what the problem is. Ford need`s to do something about this too many complaints I`ve read them. !!!! don`t wait until death occurs!!!!.

54 Engine And Engine Cooling problem

Failure Date: 08/08/2013

Tl- the contact owns a 2012 Ford Fusion. The contact stated while driving 50 mph, the vehicle idled while in drive. The contact depressed the accelerator pedal but the vehicle would not increase speed. The vehicle has been repaired and was diagnosed as an electric throttle body failure. The manufacturer has been made aware of the incident. The failure and current mileage was 45,926. - ll.

55 Engine And Engine Cooling problem

Failure Date: 07/01/2013

Electronic throttle body went out on my 2012 Ford Fusion.

56 Engine And Engine Cooling problem

Failure Date: 06/03/2013

I noticed a "jumpy ride' during trip to albuquerque and back. . . . First road trip since buying car in April,'13. It was sort of a shifting of a gear when there should have been nothing like that at that speed. Started noticing around town at 35 the same jumpy feeling. . . Just seemed like too much shifting. The ride is very "rough" . . . Never had a car like this. . . Loved my '09 Fusion, but this one stinks. Afraid it's wearing out the tranny and could be dangerous. 3 dealers have just blown me off along with the corporate person I talked to. . . A "[xxx]" for my region for Ford. I am worried and can get nothing done! information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

57 Engine And Engine Cooling problem

Failure Date: 05/25/2013

Driving on freeway in heavy traffic car suddenly lost power and slowed to 30-40 mph. Had to cut across 2 lanes of traffic to the shoulder. Limped to exit where car driven at slow speed. Dealer could not find problem.

58 Engine And Engine Cooling problem

Failure Date: 03/14/2013

While driving at approximately 50 mph vehicle suddenly lost all power. Engine stopped running and all lights turned off. This is the second instance of this happening. After coasting to a stop was able to put the car in park and restart engine.

59 Engine And Engine Cooling problem

Failure Date: 03/10/2013

Starting out, throttle had no response on take off, now taking a right hand turn throttle has no response then jumps forward, very difficult pulling out onto a highway. I've taken it to two different Ford dealers and they refuse to do anything till the check engine lite comes on, meanwhile I'm driving a dangerous car. . .

60 Engine And Engine Cooling problem

Failure Date: 01/03/2013

Driving along at around 40 miles per hour, then notice the loss of power, a bright yellow light appeared on the dash - stop safely hazard warning (rtt) - which according to the owners handbook indicates hybrid component fault/failure that will cause the vehicle to shutdown (which it had already down, I had a hard time turning the steering wheel). Failed to re-start the first time or enter into a limited operating mode, seems like ray skillman Ford, greenwood, indiana could not find any problems. This $31,000 vehicle has only 1,400 miles on the clock and per standard operating procedure denies any problems with the vehicle.

61 Engine And Engine Cooling problem

Failure Date: 12/12/2012

Was at a stop sign when I accerlerated the engine stoped. I veered to the right and the car restarted. I took it to the local Ford dealership. They said they could find nothing wrong the car. It has happened a total of three times with the same result, they say nothing wrong with the car. I called Ford they initated a buy back but the car did not pass California lemon law muster so my case was closed.

62 Engine And Engine Cooling problem

Failure Date: 10/06/2012

We were driving on the highway at approximately 40mph when the car lost power and began to shake. We were fortunate to be able to pull off on the shoulder out of traffic and turn off the motor. After waiting approximately 15 minutes, we were able to restart the car and drive safely to a reliable automotive shop we have used for over 20 years. Finally after a week of testing, they were able to replicate the problem we had experienced. They replaced the alternator,at our considerable expense, and we brought the car home more than a week later. We drove the car without incident until Tuesday,october16th when the same problem happened again. This time at about 30mph. Again, after waiting 10-15 minutes, the car started again and was driven safely to the automotive repair shop where it remains 5days later. This is a great inconvenience since we live in an area where a car is a necessity but it is also a serious safety hazard since this problem could easily happen when accelerating into traffic or on a busy multilane,high speed highway. From reading this site, we have become aware that there are many complaints of this nature for this make and model year and we question why there has been no recall or,at very least, a consumer alert.

63 Engine And Engine Cooling problem

Failure Date: 07/04/2012

While driving the wrench light came on and lost power. I couldn't accelerate and pulled over. I almost got rear-ended. The car started shaking. I started the car back up and the wrench light came off. Drove again and the same problem happened with a mile.

64 Engine And Engine Cooling problem

Failure Date: 10/12/2011

Since sept. 1, 2011 when I took ownership of the car I have had the following happen about once a month. The last time was on July 26, 2012 at 3171 miles. When coming to a stop for a light or slowing traffic and applying the brakes the engine starts to race and the car feels like it wants to surge forward. With continued pressure on the brakes, after a few seconds the engine racing and surging stops and the car stops. I think it may be a problem with a computer.



Fusion Service Bulletins
Fusion Safety Recalls
Fusion Defect Investigations