Body problems of the 2014 Ford Fusion - part 1

Driving down the road and the trunk popped open on its own. It has happened multiple times while driving. The trunk will just open up on its own without pushing the button or anything.

When I went to unload groceries from my 2014 Ford Fusion se, the driver side rear door did not latch closed. Despite not latching, the warning that the door was open did not come on. I read that there was a recall back in 2020 for a similar issue in states that were subjected to warmer temperatures. I have not yet gotten the issue inspected but will be taking the car to a mechanic. Nhtsa is welcome to inspect my car if given enough notice.

The driver's side door stopped latching today. Obviously, driving a car with a door that does not latch is a serious issue!.

Trunk opens while vehicle is in motion. Warning light will alert me the trunk is open but it has happened twice over the last week. My knee cannot reach the trunk open button and the key is a fob with a flip out key, so there is no way to have accidently hit the button on the fob while in motion. Nothing in the trunk is high enough to accidently pull the emergency latch.

I received a written notice from Ford corporate that my vehicle was subject to a recall concerning door latch springs. It directed me to record the model number of each of the four door latches. This I did and was further directed to go online to web site to record the numbers. The web site doesn't exist and when you go there you get a fault 404. When I then called my local dealer,Ford country in henderson, nv they made me an appointment for them to check the latches. When I arrived at the appointed time, I was told that I must leave the vehicle over night as there were 18 other vehicles ahead of me. Why would a dealership schedule 19 vehicles at the same time for a visual inspection which took me less than 15 minutes to perform?.

I attempted to have my car repaired under recall 20v331 and the dealer said that "the recall is for door latches that are not available yet". I was informed that there is no timeline for when the parts will be available. The recall says that this is to verify that work done on 15s16 or 16s30 was done correctly. What is the point of a recall if the company won't fix the problem?.

The passenger door swung open as I was driving. Then once I stopped the door would not close when I tried closing it.

Trunk continues to unlatch and open on its own. It pops open when driving or parked and if vehicle is in motion causing things to fly out of trunk and hit other cars. I have had professionals look at it and it still doesn’t work. The trunk open indicator on the dash always clicks, lights up, and says trunk ajar.

The driver side door will not latch closed.

Failure to latch doors. In August 2019 drivers door opens during driving and did not close. Since a year before this happens in passengers door and due to the difficulties of getting my money back from viva Ford, I decide to fix it. However, in may,2020 the same failure happened in back driver side door. I fixed it but I want a refund of the expenses I had incurred.

The contact owns a 2014 Ford Fusion. The contact stated that while driving about 20 mph, the door ajar warning light illuminated. As the contact attempted to pull off of the roadway, the front driver's side door swung open. The vehicle was take to an unknown Ford dealer, located in bradenton, florida, where it was stated that there was no recall on the VIN. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 29,000.

My back drivers side door latch came open while driving. I was driving on a highway. The door wouldn't stay closed and had to replace my door latch actuator.

In a previous recall for certain for Fusions manufactured for 2013 model year to 31-oct-2013. We find that the exact issue/problem for which the Fusion was recalled is effecting our 2014 in the same exact way. In all of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. In certain situations where the door is able to be closed, the door may unlatch while driving, increasing the risk of injury. When we called our local Ford dealership we were directed to call Fords customer solutions department. We were informed our vehicle did not have that recall and nothing could be done in lue of fixing our issue by replacing the doors latch. Our particular door effected is the right, passenger rear. We did have the issue repaired by a licensed auto shop. But the fact that the same issue, which had a recall by Ford, was turned down and not even suggested to have a dealership look at the issue and report back to Ford customer solutions a complete informed report to understand the issue at hand would be the least they could do with regards to the customers safety. The current recall clearly effects more vehicles than Ford has expected. This is why we are reporting this issue.

The passenger door wont latch on. I opened it to get out and as I closed the door it stayed open, I tried again and it did not want to work, I figured the latch might of gone bad and I checked and several Fusion had recalls for this but mine did not.

Its been 3 years since I have had my car and I have not been notified by Ford that I have a recall. Not by phone, email, or even in person. The only reason I know I have three is because of my family member who notified me. I have called multiple Ford dealerships to complain and get it fixed but they don't seem to want to help. Every time I go or call they take my number and that is it. So I just keep going trusting they will call me back. And this week my car starts to have troubles and my transmission hard shifts into second gear and I damage the front and bumper of my car. I took it to my local mechanic and he says the problem comes from the recalled part. And now my car is parked until I can get it fixed and I have called Ford and they wont help.

The rear passenger doors latch will not work the keep door closed. I just got home from town and un buckeled my 4 yr old daughter and when I went to close the door it wouldnt stay shut. The happend around around 3:50 pm on 11/07/2019 I will be taking it to our local Ford dealership tomorrow morning.

Door does not latch when closing.

Tl- the contact owns a 2014 Ford Fusion. The contact stated that the rear left door latch had become defective and will not latch. A warning light does illuminate to alert the contact that the door was ajar. Upon investigation, the contact discovered NHTSA recall number: 17v210000 (latches/locks/linkages). The contact then called redlands Ford inc. 1121 w colton Ave, redlands, CA 92374 (909) 793-3211 where she was informed that her vehicle was not included in this recall. The manufacturer had not been notified of the failure. The vehicle had not been repaired. The failure mileage was approximately 110,000. Jo.

Tl-the contact owns a 2014 Ford Fusion. The contact stated that the passenger side front door failed to close and was inoperable. There were no warning lights illuminated. The contact called (303) 557-5913 phil long Ford of denver 7887 w tufts Ave, denver, CO 80123 but was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was. 60,000. The contacted stated that the failure was similar to NHTSA campaign number 15v246000 latches/locks/linkages. Ap.

10/3/19 my 17year old daughter drove her 2014 Ford Fusion home to change for work. Upon leaving to drive to work her driver door would not latch to stay closed. Called the local Ford dealership to be told the VIN number was not part of a recall. Had the door fixed with a reliable mechanic, $386. 59. Picked the car up on 10/6/19. My daughter drove to a friend's house, picking up two friend's, one riding in the front passenger side and the other in the rear driver side. While making a turn, the rear driver side door flew open while driving in the residential neighborhood, startling her friend. Thankfully, they had not gotten to the highway yet! another return trip to the mechanic, $594. 66. I am aware of issues with Ford Fusion and Lincoln mkz from 2013 to 2014 and Ford fiesta from 2011 to 2014 regarding defective latches allowing doors to open unexpectedly. If this is a concern with the NHTSA to take safety precautions, why is our VIN not part of a recall? clearly it is a known problem with Ford and we should be protected by them. Attached are photos of the defective part missing the plastic piece to hold the bolt in place to secure the door to be closed. To have this happen to two doors within days of each other and not to be a part of a recall is unacceptable. What's it going to take, a serious injury or death??.

I have experienced an issue with my door latch on my vehicle twice. The first time the issue occurred was about 2 years ago on my front driver side door. The door latch remained open and did not lock shut when closing the door. This resulted in the door remaining open. When researching the issue I found that a recall for the same problem had been issued on 2013-2015 Ford Fusions. I called the dealership and they stated that my VIN number was not covered in the issue. I ended up paying $300 out of pocket for this problem. This last week I had this same issue occur on my rear passenger side door. I called the dealership and Ford customer service and they again stated that the recall did not extend to my VIN number and would not replace the door latches on my car. I will again be paying out of pocket for this issue, but further my concern is that this issue could happen again, and perhaps while driving as it has affected other cars with this recall issue. I would be devastated if this occurred with my family in the car and caused an accident. Please let me know if there is a way to extend this recall issue to my VIN number.

Tl- the contact owns a 2014 Ford Fusion. The contact stated that while driving approximately 50 mph the rear door suddenly erroneously opened. After stopping the vehicle the driver discovered that the door would no longer remain closed. The cause of the failure was not determined. The local dealer cosa Ford(5815 montana Ave, el paso TX. ) and manufacturer was notified of the failure. The contact was informed that the vehicle was not included in the NHTSA campaign number 17v210000(structurer). The contact stated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 69,858. Jft.

I was driving my father to the store and when I turned a corner his passenger door flew open. Thanks to his seat belt he remained in the car. Didn't seem the safest thing, but he had to hold it shut until we got home. Door latch seams to be broken as it will no longer latch shut. (car was in motion on a city street in traffic making a left turn at a stoplight.

In September 2019, during commute driving the back door from the drivers side suddenly opened and did not close again. At the car shop, I was advised that a manufacturing error in the latch door was the cause. I fixed it and I do want a refund of the expenses incurred.

Rear driver side door latch and/or components failed to function, causing the door to swing open while the vehicle was in motion.

While out at concert, I parked and my drivers door would not stay closed. I discovered that the rotary latch in the door itself was locking shut. I found the recall for this exact issue on close to a million vehicles(300k of my model) but miracle of miracles, mine isn't on list. I had to hold my door shut to drive home that evening. Now, the only real answer is dealer requiring more unsafe acts to do so.

Parked vehicle. Opened rear driver side door to remove items. Close door, and would not latch. Multiple attempts to close and latch. Still would not secure closed. Had a independent garage repair under extended warranty.

Door latch broken, prevents door from locking closed even while driving.

Both my rear door latches have failed causing the door to be unable to be closed shut, and this has happened suddenly once with my son in the back seat next to the door. The door becomes unable to be closed and will swing open upon turns etc. This was a major recall of similar Ford Fusion models in the 2014 manufacturer year for some reason my VIN did not pop up for this particular recall but clearly it should have been and needs to be added to this existing recall so I can get this resolved by the company.

Tl- the contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds on three separate occasions, a door latch failure had occurred without warning. The contact stated that the front passenger door had failed twice and the most recent failure occurred on the rear passenger door. The contact took the vehicle to power Ford 1101 monta�o rd ne, albuquerque, nm 87107 for the first two failures and had the vehicle repaired. Upon investigation the contact linked NHTSA campaign number: 17v210000(latches/locks/linkages) with his failure. The manufacturer had been notified of the failure and offered no assistance. The vehicle had not been repaired for the latest failure. The failure mileage was 44,800. Jo.

~tl the contact owns a 2014 Ford Fusion. Upon inspection of the vehicle by an independent mechanic, it was discovered that the front hood was rusting. The contact called the dealer from where the vehicle was purchased, but did not receive a response. The manufacturer was notified and referred the contact to NHTSA. The vehicle was not repaired. The failure mileage was 95,000.

Ford recall 15s16 / NHTSA 17v210 occurred in may 2017 and we had door latch broken pawl spring tab replaced on all 4 doors as require by the recall. In June 2019, the front passenger door failed again and we took it in for service. They replaced the one door latch mechanism and we were charged $100 for that replacement which was the deductible on our extended warranty. We opened up a three cases with Ford and autonation Ford dealer in houston. Cases 21829217, 21915875 and 21893152. We feel that Ford should refund our $100 and replace the other 3 latches once again, which they refuse to do and they closed out the cases. Verbal discussions with Ford and with autonation have proved futile. When the latch fails, we cannot close the door securely which is a serious safety issue. We have elderly parents and small grandchildren who ride in this car quite often. Since the passenger door latch failed in June of this year, we think the others will fail again as well which leaves us feeling very unsafe.

Door flew open while proceeding through a turn at a city intersection. Discovered door latch had broken. Research revealed recall #17v210000 which dealerships refused to repair under the recall notice indicating this car's VIN was not included in the notice even though it was specifically for 2014 Ford Fusion. Upon calling Ford customer service, they advised the same but if it happens to another car in the same area, they may issue another recall at which point, they'd refund the repair costs. Recall details indicate a component within the door latches may break resulting in the doors not securing misleading occupants to believe that a door is secure when it is not. Dealers will replace all four door latches free of charge to resolve the concern. They did not do so in this case. The cost to repair was approximately $350.

The driver door swung open while I was driving on a city street. I attempted to close the door, but it did not latch. I had to drive back home with an unlatched door, holding it in place with one arm to prevent it from swinging out again.

Door will not latch closed. The vehicle was stationary when discovered. It appears to be a spring or gear mechanism behind the latch that isn't working. Articles say this vehicle should be covered by recall, but manufacturer says it isn't. Noticing other complaints regarding door latches not latching, so this recall should be expanded.