Power Steering Light On problems of the 2014 Ford Fusion

Tl the contact owns a 2014 Ford Fusion. The contact stated that her VIN was not included in NHTSA campaign number: 19v632000 (steering) however, the vehicle experienced the same failure listed in the recall. The contact's father started the vehicle however, the steering wheel ceased and the power steering assist warning light illuminated. The vehicle was not repaired and remained at the contact's residence. The manufacturer was informed of the failure. The manufacturer stated that the VIN was not included in the recall and would not be repaired free of charge. The failure mileage was 40,000.

Tl-the contact 2014 Ford Fusion. The contact stated that while driving at low speeds the vehicle steering wheel would make an abnormal noise without warning. The vehicle was taken independent mechanic where the steering wheel was inspected not diagnosed and determined that there could possibly be an electrical steering pump was faulity and needed to be replaced. The technician turned the steering wheel the power assist warning light illuminated. The vehicle was not repaired. The dealer lindquist Ford inc 3950 middle rd, bettendorf, IA 52722 was contacted and informed the contact that no recalls was under the VIN. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. Ck.

Tl-the contact owns a 2014 Ford Fusion. The contact stated that while his wife was driving at 30 mph, the vehicle steering wheel seized as the power steering assist warning light illuminated. The steering wheel became defaulted to steer. The contact wife managed to steer the wheel and drive the vehicle to the dealer where it was diagnosed and determined that the steering gear pmi module faulty and in oder to do the repair the parts are on back odor and with have to wait. The vehicle was not repaired. The contact mentioned NHTSA recall number 19v632000 steering as a possible solution to the failure however the VIN was not included in the recalls. The manufacturer was made aware of the issue however no further assistance was taken. The failure milage was approximately 98,000. Ck.

The contact owns a 2014 Ford Fusion. The contact stated that while driving at 60 mph, the steering ceased with the hill start assist not available, service advance trac, and power steering assist warning light illuminated. The contact veered to the shoulder of the roadway, turned the vehicle off and restarted however, the failure persisted. The vehicle was towed to the residence. The vehicle was towed to autonation Ford union city (4355 jonesboro road, union city, GA 30291, (770) 674-6075) however, the mechanic was unable to duplicate the failure or provide a cause for the failure. The contact referenced the failure to NHTSA campaign number: 15v250000 (steering) as a possible solution to the failure however, the VIN was not available. The manufacturer was contacted however, no further assistance was offered. The failure mileage was approximately 30,800.

A prior complaint has been made relative to this vehicles steering on or about 30 days prior to a serious accident which occurred to the steering. Enroute to my employment. After driving the vehicle for approx 5 min into my drive I turned around in a local driveway to proceed back to my residence on a straight paved highway with wet, dark, down-grade conditions the vehicles steering indicator lights suddenly came on and the vehicles steering turned slightly to the left with hardly no braking ability causing my veh to leave the roadway traveling on slick wet grass down-hill 150' ft. Striking several trees causing serious permanent injuries fracturing my right femur and hip, along with significant head injuries to my forehead. (1) driver occupant. The driver and side airbags deployed, no passenger deployment. The veh had just been aligned on 2 occasions with 4 new tires. This veh needs investigated fully for mfg, defects and recall. After looking online I find significant reporting of the same occurrences. I do have photos of the vehicle.

Steering assist fault light on. Power steering went out while driving on city street . Traction control and hill start fault light came. Service advance trac light came on as well.

When my son was driving the vehicle the steering assist indicator light came on without notice at which time he was unable to easily steer the car. He managed to get the car into a nearby parking lot where we had the car towed to a Ford dealership service center. The dealer indicated that the steer gear failed and would need to be replaced. Even though there a regional customer satisfaction no 15r01, for the replacement of this gear, my repairs would not be covered under this program because the gear didn't fail as a result of fault bolts. I contacted Ford motor company and and experienced great customer service in dealing with the problem, at which time I was transfered to tj brewer (thomas), the general manager for the west market. I never spoke with tj as someone named mark answered and indicated that he would be happy to get things started for me and pass it along to tj. Mark was rude and belittling. He acted like I was trying to get a free handout and told me that my request for repair for the known steer gear failure has been denied. I asked to speak with tj and mark said that he had all of the authority to approve or deny my request and that no effort of my own would over-ride his decision. I asked him if there was any manager that I could speak with and he told me that they were all busy and he would have them call me back. I have not heard from mark, tj or his manager yet. I followed up with a call into Ford motor company again, where I my situation was handled expertly again but told that tj would be the last authority and have the final say on whether Ford was going to do the right thing or not.

The contact owns a 2014 Ford Fusion. The contact stated that while driving approximately 40 mph, there was a sudden loss of power steering as the traction control and power steering warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 4,000.