general problems of the 2016 Ford Fusion - part 2

In August 2023, brought my 2016 Ford Fusion se ecoboost with 77,000 miles on it to Ford dealership due to vehicle stalling on 3 different occasions within a 3 week period. Occurred at low speed while starting out. No warning lights came on. They performed 2 recall notices (one dealing with powertrain control module) and said a fuel sensor code came up and they replaced that. Also replaced auto transmission fluid though wasn't required requested by me. See attached paperwork #1 a little over month later, car stalled on highway at 60mph. Wrench warning light came on. My son was able to pullover over safely and restarted and seem to run fine again. Called for another appt. And Ford dealership took in on oct 3rd. During that time, car skipped (maybe between gears) a couple times around 40mph. I was told that torque converter and a couple other things were bad and it needed a new transmission. Also said that transmission fluid was bad (had metal filings in it) though when replaced a month earlier, no mention fluid had metal shavings in it. After researching online it appears the transmissions in these cars are notoriously faulty, but Ford has done nothing to address it. Believe there are current cases going on in michigan and California. Ford has apparently known these transmissions were bad but continued producing them effecting 2009 - 2017 Ford Fusions. Ford has offered no compensation to fix my transmission. I expected to have this car a long time, but this transmission issue has gone on for years with no recalls being issued. This is a safety issue and regardless of warranty, Ford should issue recall for transmission. They offer a band aid recommendation but not worth it. Dealer wants over $9000 to replace it. This car should easily see 200,000 miles if well kepted (and it has been) but not worth putting in a new transmission for over $9000 especially if it is prone to failure. Serious crash probability when car loses power on interstate. See item #2.

The contact owns a 2016 Ford Fusion. Nhtsa campaign number: 23v162000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while 55-60 mph and depressing the brake pedal, the brake pedal went all the way to the floorboard, and a message indicating that the brake fluid was low was displayed. The contact was able to veer to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the front passenger's side brake hose was leaking and needed to be replaced. The vehicle was repaired. The contact later received a second notification of NHTSA campaign number: 23v162000 (service brakes, hydraulic) advising that the part was available for the recall repair. The vehicle was taken to the dealer, where the front driver's side brake hose was replaced. Additionally, the dealer informed the contact that the brake lines were severely damaged. The contact also stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond and made an abnormal loud sound. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that after parking the vehicle and shifting into park, the transmission failed to shift out of reverse. After restarting the vehicle, it seemed to return to normal functionality but has since become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA campaign number 22v413000 (power train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 210,000.

On friday8/04/2023, my wife backed out of the garage and down the driveway. As she did she wanted my help to reset the radio and applied the brakes and tried to put the Fusion in park. She turned off the ignition but the vehicle continued to roll back and she applied the parking brake to stop the car. When she tried to restart the car, the car would not turnover and the shifter was locked in park. I was not able to start the vehicle by jump starting the car. I called the Ford dealer and the service department man told me there was no recall on our Ford Fusion for the shifter bushing. When I checked the shifter cable, I could see that the cable was off the the transmission linkage post and the bushing seemed to be nearly totally missing. I put the cable back on the transmission linkage post and was able to shift the transmission and could star the car. I drove the car back into the garage as it is a level surface. There was no prior indication or warning that this problem may happen. I plan to go to the Ford dealer in the morning when they open as they are closed on the weekend. No injuries or property damage happened. I am unable to determine if any damage to the cars powertrain was sustained.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the engine overheated with the check engine warning light remaining illuminated. Additionally, on several occasions the vehicle failed to start. Also, while driving at various speeds, the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that coolant had leaked into the engine and the engine needed to be replaced. The contact was also informed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 160,000.

There is an issue with the (evap) solenoid/associated sensor that causes the vehicle not to restart at unexpectable intervals and the fuel delivery system is also affected during fueling and seemingly during acceleration, at least. The key was recently replaced and association between the problem and the key reading mechanism is unspecified. A power train affect/association is also likely component- that based upon information provided to consumer. I've heard similar problems with other Fords and in other conversations it has not been indicated to me that the models' component's failure is not problematic. It has not been stated how that is contributory to the increased collision risk associated with the brake component that is a current recall. It began prior to the key replacement which is in the dealer repair record and 4 weeks prior to this submission is listed as the incident onset date.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed plumes of white smoke emanating from the exhaust, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to technical service bulletin: 22-2322. The manufacturer was notified of the failure, and a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 175,000.

I was driving and my car started to make whinny noises and my car started to jerk, I tried to accelerate but the car would just rev up and wouldn’t move. I saw many people have this problem with the same vehicle.

The contact owns a 2016 Ford Fusion. The contact stated that while driving 75 mph with cruise control activated, the cruise control system inadvertently deactivated and the vehicle lost motive power before going into limp mode. The check engine warning light was illuminated on the instrument panel. The vehicle was towed to an independent mechanic, who inconclusively diagnosed a possible failure with the torque converter or front transmission pump. The vehicle was towed to another independent mechanic, who determined that the transmission flex plate was fractured. The contact stated that the transmission flex plate had fractured before and had been replaced eight months prior to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100,300.

The defect is the fly wheel. Was advised by a mechanic that the fly wheel breaks due to an oil pump issue or a tab inside the transmission itself. Had to replace a broken fly wheel twice in 8 months. Looing up complaints and recalls it's the same motor and issue the edge was having. Costing so far over 4500 dollars . The issue has been lloked at by 3 mechanics and now its back in a tranmission shop being looked at due to tranmission issues and broken fly wheel again . Driving and there has been sound etc in the transmission area. Lossing power and finally the car stopped . Would not go in gear or move. Had to be towed . First bill 685 dollars now looking at 5200. Car only has approx 92000 miles same motor that the edge has been havong problems etc. This motor needs to be recalled as well or transmission .

The contact owns a 2016 Ford Fusion. The contact stated while leaving a drive thru and accelerating, the vehicle shut off with the “transmission not in park” message displayed. The contact shifted the vehicle into park and was able to restart the vehicle and the vehicle then operated normally. On another occasion while reversing, the vehicle unintendedly shut off. The contact attempted to shift into park however, the vehicle failed to shift out reverse. The contact checked under the hood and notice that the shifter cable was detached. The contact was able to reattach the shifter cable and the vehicle shifted into park. The vehicle was taken to an independent mechanic and the contact was informed that the vehicle had experienced the failure listed in NHTSA campaign number: 22v413000 (power train) and was advised to contact the NHTSA hotline. The dealer was contacted and stated that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not included in the recall and referred the contact the NHTSA hotline. The failure mileage was 181,773.

As I was driving my kids home from school, my car suddenly started to make a loud whining noise every time I accelerated. Eventually, the car stopped accelerating altogether despite me pushing on the gas pedal. To my surprise and my children's fright, the car suddenly jerked forward, nearly causing a collision with the car in front of us. In order to reassure my children and assess the situation, I pulled over to the side of the road. Although I didn't find any visible damage under the hood, the loud whining noise persisted even after restarting the car and attempting to accelerate. This problem definitely sound like a transmission problem.

I take it to mechanic they say my car have transmission problems is making lot noise and stop and go really crazy. The dealer say there is nothing wrong with car. The. Brakes sometimes get me scared when I drive I feel we r not safe. No and they can’t fix it because they don’t have the part for the brakes. The msg was check owner manual something like that which can mean lots different problems in ur vehicle.

Coolant leak into engine caused by factory defect at 95,000 miles. Requires complete engine replacement.

The contact owns a 2016 Ford Fusion. The contact stated while driving 45 mph, the vehicle failed to properly accelerate. The contact stated that moments later the vehicle accelerated unintendedly. The vehicle was taken to the dealer to be diagnosed. The dealer stated that the vehicle had experienced the failure listed in NHTSA campaign number: 22v413000 (power train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not included in NHTSA campaign number: 22v413000 (power train) and referred the contact to the NHTSA hotline for assistance. The failure mileage was not available.

I drive a 2016 Ford Fusion hybrid with approximately 105,000 miles. The transmission (hf35 hybrid) recently started making a whining noise. The vehicle was diagnosed at a Ford service center as needing a transmission replacement due to failure of the transfer shaft gear assembly bearings. Issues with premature failure of the transfer shaft bearings for this transmission are well documented online and in multiple technical service bulletins (TSB 14-0214, 16-0105, 17-0039) spanning several years. Previously, a customer service satisfaction program 14b07 was established to replace transmissions with this issue, for 2013-2014 model years. The program expired; however, many vehicles were produced with the same transmission issues after this customer service satisfaction program expired (including 2015 & 2016 Ford Fusion hybrids built before Aug 2015). It is clear Ford was aware of the transmission issue when these later year vehicles were sold. I have reached out to Ford for assistance in repairing this defect but they have not provided any support. These defective bearings will certainly fail in thousands of cars currently on our roads and highways. Transmission failures are unpredictable and could result in dangerous vehicle behavior and vehicle accidents. Repair of this transmission defect is cost prohibitive for many vehicle owners and will force them to continue to drive the cars with failing transmissions. Ford, or the NHTSA, should issue a recall or customer service satisfaction program, to repair/replace these defective bearings both for public safety and to value their customers.

On November 28th 2018 my 2016 Ford Fusion was taken to r. D. Sawyer motor corp. (a Ford dealer) to have work for recall 18s20 performed. On 10-21-22, the exact symptoms that recall 18s20 were designed to prevent, "unintentional roll-away", were experienced by my daughter after she parked the vehicle on a mild incline. Although my daughter had moved the shifter into park, the vehicle was actually in neutral which allowed the vehicle to roll forward. Fortunately, there was an earthen embankment in front of the parking space so the vehicle did not roll very far before it was lodged against the earthen bank. I shudder to think what could have happen had it been parked in a spot that was without a barrier in front of it. A silent, rolling, unmanned vehicle could easily take the life of an unsuspecting pedestrian. The vehicle was towed to levittown Ford (3195 hempstead turnpike, levittown, NY 11756) where it had a repair done at a cost of approximately $1,300. I think that another recall should be required immediately as it is obvious that the manufacturer's attempt to correct their defective design has failed.

The contact owns a 2016 Ford Fusion with a salvage title. The contact received notification of NHTSA campaign number: 22v413000 (power train). The vehicle was scheduled for the recall repair appointment at the local dealer; however, the dealer then called the contact to cancel and informed that the manufacturer would not cover the costs due to the vehicle having salvage title. The manufacturer was then contacted and confirmed they would not cover the costs due to the salvage title and referred the contact to the NHTSA hotline. The contact had not experienced a failure. VIN tool confirms parts not available.

Flex plate “flywheel” has been replaced 3 times due to cracking. First time replaced the end of 2021 the two other replacements have occurred in 2022. There is a re-call for the same issue but only on the 1. 5l and 1. 6l Ford escape ecoboost. This recall should have been across all models with these motors. This issue causes a safety hazard due to motor running rough and loosing power and stalling while operating. Nov 21, September 22 and December 22 months of occurrence.

The contact owns a 2016 Ford Fusion. The contact stated that after parking on a slight incline with the engine still running, the vehicle began to roll backwards while the transmission shifter was in the park position. After being alerted the vehicle was rolling backwards the contact stopped the vehicle by depressing the brake pedal. The contact then discovered that the transmission could not be shifted into drive(d), rendering the vehicle undrivable. The vehicle was towed to the local dealer who diagnosed that the transmission shifter cable bushing had detached and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 22v413000 (power train). The contact indicated that the vehicle had experienced the same failure listed in the recall. The contact also indicated that the vehicle was previously serviced under NHTSA campaign number: 19v362000 (power train) for the same failure. The failure mileage was 130,000.

Car engine lost power on interstate potentially causing a serious and life-threatening accident. Upon inspection by mechanic, car is losing coolant into the engine cylinder due to design flaw in engine long block and head gasket. Only warning light was immediate and "engine overheating". Ford motor company has confirmed acknowledgement of this issue on 2016 to 2019 Ford Fusion and other Ford models but have not issued a recall for this problem. Car has 72k miles with no history of engine failure, overheating, etc. This problem has been reproduced by Ford dealership and inspected with camera to confirm engine coolant within cylinders. Ford also confirms that they've seen this several times and it is due to engine design flaw for ecoboost models 2016-2019.

The contact owns a 2016 Ford Fusion. The contact stated while driving at 35 mph, the vehicle decelerated independently. There was no warning light speed. There was no warning light illuminated. The accelerator pedal was depressed, but the vehicle failed to respond. The contact’s husband was able to pull into the driveway. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 120,000.

The contact owns a 2016 Ford Fusion. The contact referenced NHTSA recall number 22v413 (power train). The contact stated after the gear shifter was placed in the drive position and placed her foot on the accelerator pedal, the vehicle failed to engage. The contact stated that a friend checked under the hood of the vehicle and noticed that the shifters bushing had detached. The contact’s friend was able to reattach the bushing so that vehicle would accelerate. The contact then stated that the friend had place his foot on the accelerator pedal to engage the vehicle then immediately engaged the emergency brake to place the vehicle in park position. The vehicle was taken to the dealer where it was diagnosed that the transmission shifter cable bushing needed to be replaced but the parts to do the repair were unavailable. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 70,000.

The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 5 mph the vehicle lost power. While attempting to shift into gear, the vehicle shuttered and bucked. The vehicle failed to drive over 5 mph. The coolant in the engine was over the temperature message was displayed. The vehicle was taken to the local dealer where it was diagnosed that the engine was cracked. The vehicle was not repaired. The manufacturer was contacted who informed the repairs were not covered and provided no additional assistance. The failure mileage was approximately 55, 000.

I have this car with a coolanat leak into the cylinder causing a misfire resulting in fuel/oil in cylinder and white smoke coming from the exhaust. I keep on having codes pop up and my cabin smells like burnt oil my kids are smelling this on a daily basis its bad for their health I know Ford knows about this problem. If my car catches fire because of the oil problem whos responsible, I've changed out spark plugs. Coils. Fuel injectors. All sensors. An nothing seems to work. When I changed my oil it looks like oil is flooding my motor an covering my entire engine an leaking everywhere its also a road hazard.

I spoke to the Ford dealership service department tech about the recall (22s43/22v413) & was told that Ford stopped making repairs as of the end of July for the problem until the customer has an actual problem and has to have the car towed in - then & only then will parts be sent to the dealership for the repair - Ford repaired some cars in July but notified service departments that Ford will not ship out parts until a customer's car is towed in for repairs to be fixed. . . . Ford will pay for the tow and all parts but cars are not to be repaired until they are broken! I spoke to a rep from Ford and their story was totally different - parts are not available until at least October, so my question is - what happens to cars that exhibit this problem? does the owner have to wait until October to get a fix - that seems ridiculous - I asked to speak to a supervisor and have been waiting for over 30 minutes so will hang up now since no one wants to speak to a customer. . . . . .

My car won’t shift into gear. It’s stuck in neutral.

My driver door lock light will not glow when I lock my vehicle. Transmission is slipping and has a recall on it. Front brakes has a recall.

My 2016 Ford Fusion titanium with the 2. 0 ecoboost has 75k miles. A couple of days ago, it started misfiring on cylinder 1 while driving. The vehicle started jerking when trying to accelerate onto the interstate. White smoke started pouring out of the exhaust and the vehicle was violently shaking. The check engine light illuminated and started flashing. I was stranded on the interstate waiting for a tow truck as the vehicle wouldn't start after I turned it off. The shop the vehicle was taken to stated the was a crack on the engine block causing coolant to get into the cylinder. Now I have to pay over $6k out of pocket for a long block replacement. This is a common issue with ecoboost engines, and now the consumers are stuck forking the cost of a replacement. Ford knows this is an issue. . . More importantly, the fact I was stranded on the interstate with people passing me doing 85 mph and the hazard that it caused it what infuriates me the most. I really hope somebody is able to get Ford to remedy this.

The contact owns a 2016 Ford Fusion. The contact stated that while parking the vehicle, the gear shifter was shifted into park (p) however, the instrument panel displayed that the vehicle was shifted into reverse (r). Additionally, the vehicle was unable to restart. The vehicle was towed to the contact’s residence. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The dealer informed the contact that NHTSA campaign number: 22v413000 (power train) was associated with the VIN; however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

When we put the car into reverse there are times the transmission jerks a bit.

Vehicle is suffering from coolant intrusion into cylinders. This is a widely know and reported issue. Vehicle is overheating which is a serious fire hazard. There is no way that vehicles with the affected powertrain should not be recalled! these cars aren’t lasting 60k-70k miles! total Ford rip off! they should be held accountable for a repair due to their fault costing over $6k!.

The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA campaign number: 22v413000 (power train) however, the part to do the recall repair was not yet available. The local dealer was contacted and the contact was informed that parts were not yet available. The contact stated while driving 35 mph, the vehicle began to stall. The contact stated that the check manual warning light was illuminated. The contact stated that she made a left turn and the vehicle started to decelerate. The message “transmission not in park” warning light was illuminated with the gear shifter in drive(d). The contact stated that the drive(d) icon was intermittently blinking on the instrument panel. The contact was able to coast to a stop at a nearby parking lot. The vehicle was not drivable. The contact towed the vehicle to the local dealer. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. VIN tool confirms parts not available. The failure mileage was approximately 68,833.

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle was stuck in the neutral position. There were no warning indicator lights illuminated. The contact received notification of NHTSA campaign number:22v413000 (power train ). However, the part to do the recall repair was not yet available. The vehicle was taken to an independent mechanic where informed the bushing continued to pop off. The local dealer was contacted and informed the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The contact called another local dealer, fitts Ford 8000 auto dr, riverside, CA 92504 but the vehicle was not diagnosed or repaired. The failure mileage was approximately 137,000.

The contact owns a 2016 Ford Fusion. The contact stated that upon starting the vehicle, the gear shifter failed to move out of park(p) without warning. The vehicle was towed to her residence where a mechanically inclined relative inspected the vehicle. A code reader determined that power steering was defective. The dtc codes were reset however, the failure persisted. Upon investigation, the contact discovered that her vehicle was included in NHTSA campaign number: 22v413000 (power train). The dealer was notified and the contact was informed that parts for the recall repair was not yet available. The dealer suggested that the contact could pay out-of-pocket for the repair and be reimbursed once the part became available. The contact declined the offer. The vehicle was not repaired. The failure mileage was unknown. VIN tool confirms parts not available.