Speed Control Cable Problems of Ford Fusion

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was in park, it accelerated forward and crashed into another vehicle without warning. The air bags did not deploy. No injury was reported. The vehicle was not damaged. The vehicle was towed to the seelye Ford (3820 stadium dr, kalamazoo, mi 49008) where the shift control cable bushing dislocated and needed to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA. The vehicle was not repaired. The contact stated that he researched the failure on-line and found an unknown recall in which the VIN was not included. The failure mileage was approximately 100,000.

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The shift busing cable broke while I was in reverse backing out of a parking spot. When I went to put it in drive nothing would work. The car would not even go into neutral. There are lots of recalls on this issue for this specific car , but my VIN does not come up as one of them. I just purchased the car. I am a single mother of two young children. Christmas is around the corner. I do not have the money to fix this. This is a Ford issue that Ford needs to pay for.

I was exiting a freeway when I experienced my first problem. In the middle of traffic, my car shut off and I lost most functionality of the vehicle. The dashboard displayed an alert ¿transmission not in park�. I was driving normally and did not press any buttons or make any adjustments to the gears. He only thing that was functioning was the brakes and steering wheel, I had no control over the gas. The problem happened again the next day. I was speeding up to get on to the freeway when my car shut off again, displaying the same message. However, this time, because it was night, the lights powered off and it was difficult to see what was ahead of me. I turned on my hazards and was forced to pull over to the side, place the car in park and restart the ignition and continue on. I called about the issue as soon as the Ford dealership opened the next day. They told me to bring it right in. However, the problem happened again before I had a chance to bring it in. I was driving on the freeway when I was trying to pass an 18 wheeler. I successfully passed the truck, but after I did, the power shut off again and I was sandwiched between two 18 wheelers. The next day, I brought the vehicle into the dealership. They took it off my hands for about a week while they tested it for problems. I received a call and the representative said that they fixed a cable that appeared to be loose that might have led to the problem, and also gave the car a software update. I was pleased with the response. A week later I was driving back home when the car shut off again. I immediately drove the car to the dealership. I called the Ford care team and they said they would open a case for a buyback. On sept 23, I received a voicemail from the dealership saying that they could not fix the vehicle because when they tested it it was functioning as it should. They can and will not fix or replace the vehicle.

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Owner was driving a 2010 Ford Fusion on a multi-lane highway in stop and go traffic approaching a two lane tunnel on Friday, November 1, 2013. Vehicle was non-responsive when pressuring the accelerator, so had to pull over onto shoulder of highway. Even after turning the car off and then restarting the ignition, car would not move when pressing the accelerator, although it began to shake. The dashboard light displayed as wrench icon, which according to the owner's manual meant a potential transmission problem. Aaa towed car to residential neighborhood. The next morning, Saturday November 2, a third party towing company hired by Ford roadside assistance arrived to tow vehicle to the nearest Ford dealership. The tow truck urged driver to drive the car to dealership, and followed behind. After about 2 miles of driving on residential surface streets, car became nonresponsive to accelerator while driving around 10 mi/hr. The tow truck driver towed the vehicle the remaining distance to Ford dealership in colma, California. After waiting for an hr, dealer mechanic reported that the throttle body needed to be replaced, and advised that the powertrain warranty was inapplicable despite vehicle being within the 5 yr / 60,000 mi window. The Ford dealership performed the repair and collected payment the same day. After returning home with the vehicle, I discovered that pg 19 of the 2010 Ford owner's manual showed that the throttle body was a covered part that Ford should have replaced at no charge as an emissions-related component so long as the vehicle was within 8 yrs / 80,000 mi. Ford customer service agreed that pg 19 showed that this part should have been covered under warranty. However, they advised that their internal Ford computer database indicated that this part was only covered for hybrid vehicles despite the written manual making no such distinction.

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The contact owns a 2011 Ford Fusion. The contact stated that sporadically when the accelerator pedal was pressed, the vehicle will not accelerate. The contact stated that there are also instances when the vehicle would abnormally accelerate without the pedal being engaged. The contact took the vehicle to the dealer and was told that the throttle body and cable would need to be replaced. The manufacturer was contacted and advised that the throttle cable and body were not under warranty. The failure mileage was 30,000 and the current mileage was 47,000.

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