general problems of the 2010 Ford Fusion Hybrid - part 1

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that upon coming to a complete stop, the brake pedal suddenly depressed all the way to the floorboard. The contact became aware that the brakes were no longer functioning properly. The vehicle returned to normal functionality, but the failure became a regular occurrence. The abs and traction control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 19v904000 (service brakes, hydraulic). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 100,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 15 mph and depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the brake system, abs, and traction control warning lights were illuminated. Additionally, the message "brake system failure" was displayed. The contact drove with caution to the residence, and then had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that further diagnostic testing was needed to determine the cause of the failure. The vehicle was not repaired. The contact referenced NHTSA campaign number: 19v904000 (service brakes, hydraulic) as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 162,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the message "abs fault detected" was displayed, prompting the contact to discontinue driving the vehicle. The abs warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the abs hydraulic control unit (hcu). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 19v904000 (service brakes, hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 42,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving at approximately 20 mph, the "check brake system" message was displayed on the instrument panel and the brakes failed to engage while the brake pedal was depressed. The contact stated that upon depressing the brake pedal to the floorboard, the vehicle responded as needed. The abs and traction control warning lights were illuminated. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while reversing at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop immediately until the parking brake was applied. The brake warning light was illuminated, and an unknown message was displayed. The vehicle was towed to pep boys, who related the failure to NHTSA campaign number: 19v904000 (service brakes, hydraulic); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 200,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 7-10 mph and depressing the brake pedal, the brake pedal felt stiff. The contact stated that while depressing the brake pedal harder, the vehicle hesitated to respond, causing the braking distance to be extended. The abs warming light and several other unknown warning lights were illuminated. The contact resumed driving; however, the failure worsened, and the vehicle failed to stop. The contact engaged the electric parking brake, and the vehicle stopped. The vehicle was towed to the dealer, where it was diagnosed that the abs module, part number: be5z2c219h, had failed and needed to be replaced; however, the dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the part had been discontinued and the VIN was not included in a recall. The failure mileage was approximately 200,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 25 mph, the brakes became inoperable. The contact stated that additional pressure was needed to depress the brake pedal while slowing down and stopping. The parking brake and abs warning lights were illuminated. The contact stated that the failure was related to NHTSA campaign number: 19v904000 (service brakes, hydraulic). The vehicle was towed to the local dealer, where it was diagnosed and determined that the failure was due to the abs. The vehicle was not repaired. The vehicle was taken to an independent mechanic, who determined that the failure was due to the abs. The manufacturer was contacted and opened a case. The failure mileage was approximately 130,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while slowing for a traffic signal at approximately 20 mph, the abs and several other brake warning lights illuminated. The contact depressed the brake pedal however, the vehicle was not slowing down as needed. The contact stated that the brake pedal was depressed down to the floorboard. The contact stopped the vehicle by engaging the parking brake. The contact had the vehicle towed to a non-manufacturer dealer who diagnosed the vehicle and determined that the abs hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 19v904000 (service brakes hydraulic) however, the VIN was not included. The failure mileage was approximately 120,000.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 50 mph, the brake pedal was depressed and went all the way to the floorboard and the vehicle failed to respond. The contact pumped the brake but the failure persisted. The contact shifted from drive(d) to low gear. There were several warning lights illuminated. The contact was able to drive to his residence in low gear. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 110,000. The VIN was not available.

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while driving at an undisclosed speed, the brake pedal required additional pressure to stop the vehicle. The vehicle was taken to the dealer where it was diagnosed that the anti-lock braking system (abs) needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The contact related the failure to NHTSA campaign number: 19v904000 (service brakes, hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 100,000.

The contact owns a 2010 Ford fusion. The contact stated while driving 25 mph, the brakes failed to stop the vehicle. The contact's husband pressed the reset button on the vehicle; however, the failure recurred. The vehicle was taken to an unknown dealer. The dealer informed the contact's husband that the failure might be related to the abs computer system, but the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 216,319.

I was idling in my driveway, and all of the sudden the dashboard lights up and says the brakes don't work anymore. I ended up having to ride the hand brake to the dealer. The dealer says that my booster went bad.

I had the airbag replaced because of the takata recall. The following week, I started the car and warning lights came on. Thankfully, I was in a parking lot that had some empty spaces. I applied the brakes and realized I had none. The brake went to the floor and nothing. I had to use the emergency brake to stop the car. I then steered to a parking space and applied the emergency brake to stop the car again. I had to have the car towed to the Ford place. They said it had nothing to do with the airbag repair, but I can't get over how there was no warning of the problem. The car had driven perfectly. My son could have been driving my car and does not have a lot of driving experience. We use the interstate all of the time and I keep thinking how I could have been in heavy traffic when this happened. Please note that I have researched this problem and have come across many forums where people are saying the exact same thing happened to them and they were in a Ford Fusion Hybrid! a car should not suddenly lose its brakes! the dealership says two electric modules went out in the abs system and it's $1,000 to fix them. They also said there may be a hydraulic problem but "we won't know until we replace the modules". I still can't believe I had no brakes in an instant! this should be a recall.

As I was driving into a parking lot, the brakes felt like they wouldn't work and the warning light and bell went on, but ultimately the car stopped, but I had to press brake pedal to the floor hard to stop the car. I had the car towed to midas. They said it was an electronic or computer problem and suggested I take it to a dealer. I then had it towed to saybrook Ford. They diagnosed replacing ecu and hcu, even though the car didn't demonstrate the problem to them. I found on line a technical service bulletin from Ford (TSB-09-22-11) and a brake system update specified by Ford's customer satisfaction program 10b13. When I told the Ford dealer, he stated there is no recall on the brakes. I explained to him again, but he was not interested in hearing about this. I called the national Ford office and spoke with someone who suggested I contact you. Consumer reports said if the 2010 Ford Fusion Hybrid was built before October 17, 2009, the dealer should perform the brake system software update. My car was built on April 22, 2009 according to Ford, but they said my car wasn't covered. I am complaining to you as my car has the exact problem stated in 10b13. Please help. Thank you. Jackie palmer.

Moderate speed, stepped on brake, no response. Stomped on brake for no discernible response. Dash lights came on. Had to use handbrake or emergency brake to stop. Dealer diagnosed and replaced abs unit. There was an open NHTSA investigation that described my problem exactly and blames a stuck valve in the abs controller. Apparently there was a coating that gets sticky from brake fluid. Ford should be required to pay for and fix this serious safety defect.

My breaks in my 2010 Ford Fusion Hybrid stopped working a couple seconds after starting the car (along with a beeping alert and display on dashboard to check breaks). Fortunately I was in a parking lot and going at a slow speed. I was able to pull to the side and stop. I turned the vehicle off. When turning the vehicle back on the alerts were gone and breaks worked. I had the breaks checked and was told they were fine. About a month went past, I was coming to a stop at a light on a city street and my breaks suddenly went out (along with an alert display of check breaks). Luckily no cars were in front of me so I was able to make a right turn and pull to the side until my car came to a complete stop. I turned the car off and on and breaks again worked fine and all warning lights off. With plans to take the vehicle to the Ford dealer after work I parked. After about 8 hours with the vehicle being off I returned to my car. I turned on the vehicle and the break alert was back and I had no functional breaks. This time when I continued to turn the car on and off the alert did not go away and the breaks did not return.

Tl-the contact owns a 2010 Ford fusion se. The contact stated that while driving 55 mph, the service power steering now and the electronic control system icon illuminated. The vehicle was towed to the residence. An unknown mechanic friend diagnosed the vehicle as the transmission friction element g performance and the invalid data received from abs control module codes were found. The vehicle was not taken to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 149,058. Bp.

Tl- the contact owns a 2010 Ford Fusion Hybrid. The contact stated that while the vehicle was operated 10 mph the brake pedal was depressed however the vehicle did not stop. All the warning indicators in the vehicle illuminated. The contact was able to stop the vehicle by manually putting the vehicle into the park position. Jerry's Ford alexandria located 6510 little river turnpike, alexandria, va was called however the contact was informed there were no recalls for the failure. The manufacturer was not contacted. The failure mileage was approximately 70,000. Kh.

Tl takata recall. The contact owns a 2010 Ford Fusion Hybrid. The contact received notification of an unknown manufacturer recall regarding the air bags. Robinson brothers Ford (225-293-8900, 11455 airline hwy, baton rouge, la 70816) indicated that the part had been unavailable since January. The dealer also indicated that there was no option of a loaner vehicle due to a limited supply. In addition, when applying the brake pedal, it traveled to the floorboard. The dealer and the manufacturer indicated that the vehicle was not included in any brake system recalls. The dealer diagnosed that the brake booster needed to be replaced. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 69,000.

The abs brake system cut out completely the evening of 11/29/17. The dashboard lit up with warning lights and brake pedal was not functioning. I was traveling 10-15 mph and thankfully was able to pull over using the parking brake. I was able to turn off and restart the car. The brake system then functioned normally. I carefully drove home and took the car in for service the next morning. The dealership says I have to replace the control module and solenoid, with an estimate of $2,000-3,000. Hopefully, that will fix the problem long-term. If the incident had happened on the highway, it could have been fatal.

Brakes stopped working while driving on a city street. Extreme pressure on the pedal was required to slow the car.

The contact owns a 2010 Ford Fusion Hybrid. When attempting to apply the brakes, the vehicle failed to stop unless the brake pedal was depressed aggressively to the floorboard. The contact took the vehicle to the sutton Ford dealer where the brake booster was replaced. The contact stated that the failure recurred twice and the dealer reassembled the new brake booster until the brakes functioned properly. The failure recurred again and the contact relocated some time afterwards. The contact took the vehicle to the earnhard Ford dealer who also replaced the brake booster, brake harness, and computer module. The manufacturer was made aware of the failure in reference to the first occurrence and assisted with the repair. The manufacturer was not made aware of the recurring failures. The approximate failure mileage was 89,000.

I was just driving along on a city street going about 40 mph, and all of a sudden all the dashboard lights lit up, and I couldn't break very easily. I was in the middle of traffic, and I was worried someone was going to hit me, or I wasn't going to be able to break if someone cut me off. My car had been so reliable until that moment. My car didn't break the way it always did. It took a lot more pressure to break than normal, and the breaking was very delayed. I had a few very close calls, before I could pull over. It was scary! the dealership had to replace my abs module and my hydraulic control unit, which was very expensive. I know the NHTSA is looking into many complaints of the same issue for 2010 Ford fusions. If other vehicles are having the same issue, this should be a recall!.

This is the third time our car will be going to the dealership for a serious brake issue. The first time it occurred was in September of 2015. The vehicle was in motion on a residential street when the car brakes stopped functioning as usual. The driver had to slam on the brakes to get the car to stop. The check brake and service lights came on. The brakes no longer functioned properly. The dealer was unable to replicate the issue. It happened again in may of 2016 when the car started in the driveway. An independent mechanic was able to replicate the problem, which was printed out and taken to the Ford dealership. The dealership was able to isolate the problem this time and fix it. The car was functional again. Today, the issue happened yet again. As the car started while stationary, the car dinged and the check brake and system lights came on. Fearing a user error, the driver restarted the car and it seemed fine. As the driver drove down the residential block, the brakes became unresponsive and the system lights came back on. The driver had to press very hard on the brakes to avoid running a stop sign and into oncoming traffic on a neighboring street. The car was towed to the dealer.

I was driving to work, which does not require for me to take the highway, and at a four-way stop I tried to stop my 2010 Ford Fusion Hybrid car by using the brake pedal and it did not stop the car at all, but its pump-action was still there. Luckily there were no cars at the four-way stop. If there were cars there, I could have gotten into a car accident, even worse if I was on the highway. When the brake issue occurred, the following two system error codes appeared on my dashboard: 1. ) "(!) brake check brake system" and (2) "service advancetrac". At the same time that these two system error codes appeared, there were five warning lights that appeared: 1. ) advancetrac/traction control off light (aka orange-yellow car w/ tire marks off) 2. ) advancetrac/traction control (aka orange-yellow car w/ tire marks symbol) 3. ) brake system warning light (aka red !(p) brake) 4. ) anti-lock brake system (aka "abs" symbol) warning light 5. ) on the upper left-hand corner to the left of the system error code "(!) brake check brake system" a little (!) brake symbol appeared. I have a picture of all of these system error codes and lights. So, then I used the emergency brake handle stick to stop the car and that helped only to slow the car down by 20%, but not enough to stop the car. I left the emergency brake on and did not use the accelerator pedal to slow down the car. The car slowed down to a slow stop after 1-2 minutes after driving over some speed bumps driving at 30-35 mph. When it stopped, I restarted the car to see if that would fix the issue and it did not. So I pressed the accelerator pedal very lightly without using the emergency brake and got to a speed of less than 10 mph to get to work because I was almost there. When I slowly drifted into my work's parking lot, I immediately used the emergency brake again to get the car to stop.

While driving on a busy street (with 2 small children) we lost all power steering, on a busy street causing unsafe driving conditions. The service advancetrac (avs) and service power steering errors came on as this happened.

When traveling down a hill at about 30 mph, the dash brake warning began to flash and the brake pedal lost all resistance and totally failed. The vehicle could not be stopped with the brake pedal. The emergency brake was used to stop the vehicle before reaching a busy intersection. The driver was also able to turn the vehicle onto a side street. The vehicle had to be towed to the dealer. The dealer replaced the "abs module due to no communication".

Was on highway driving 60 mph when various brake warning started flashing on dashboard. Warning said I needed to stop immediately. I slowed down but brakes were not responsive. I managed to find an uphill exit and got the car to stop safely. I turned the car off, restarted it, and the problem disappeared. I have owned this car since Feb. 2010 and have never had this problem before. The car has about 80,000 miles on it.

Intermittent sudden loss of braking power, with system going into "fail safe" mode, "service advancetrac", "wrench", and other warning lights coming on, and pedal going to the floor. Primarily on initial starting of the car, or a few moments after the car was put into motion. Though also observed at higher speeds. Not related to steering or road conditions. Problem seemed to self-correct after turning car off and then on again, would disappear for 3 to 12 months, then suddenly reappear without warning. Too intermittent for confident diagnosis. Nearly caused an accident on several occasions.

I was rounding a corner at approximately 10 mph, pulling out from the street where I live, and two trouble codes popped (1) "brake! check brake system"; and (2) "service advancetrac". The car immediately became incredibly difficult to steer and the brakes provided little (if any) stopping power (I am unsure if it was jamming on the brakes that provided extremely minimal stopping power or just the inertia of the car slowing over approximately 30-50 feet). The dealership ultimately provided excellent service replacing the "asb module", but I feel that it is unsafe for a car's brakes and power steering to fail suddenly, even at low speeds, and unexpected that a 4 year old car with less than 40,000 miles would have such a failure. I live near a park. If someone had decided to suddenly cross the street with a stroller, a kid had run into the street after a ball, or someone else had darted in front of the car, I would have been unable to make the necessary adjustments to avoid an auto on person crash.

Brake system completely malfunctioned. I was exiting the freeway off ramp and all of a sudden I had no brakes. I was not able to stop. I had to pull the emergency brake in order to avoid crashing. The brakes completely went out. There was no warning at all. I literally almost died.

I was making a right turn from a side street, about 100 yards from my home. As I got on road, lights went on the dash about brakes advance service and the breaks lost power. Caused me to have to use significant pressure to make brakes work. I went about 1 mile and into a parking lot. I stopped and restarted the car and things went back to normal. This could have caused an accident since it was sudden and there was a loss of control in traffic. I called dealership and they said that it may have been from car sitting for a week and that unless the problem can be repeated at the dealership, they cannot fix something that isn't broken. The car did the exact thing again turning out of my driveway on 1-5-15. Stopped and restarted car and it went back to normal. This is not safe and should be recalled. Intermittant problems can still kill.

Monday, Jan. 27 - power suddenly gave out when accelerating on freeway. Service wrench had been on earlier that day but had gone off. Dixon Ford told us it was ok to drive. I was in left lane and had to cross 5 lanes to get to median. Took it in to walnut creek Ford and they "re-flashed it", saying no concern was present at the time. They gave the dangerous car back to us fri, Jan 31st 130 miles driven in 2nd lane (one from carpool lane) at 65 mph accel lightly suddenly, car¿s gas gave out, like before the road curved to right. Try to steer car right to follow lane as car decel noticed that steering not responding, even to strongest inputs (almost like locked, like car was off) tried to hit brakes, but pedal sank to floor no response regardless of pressure. Kept pressure but car did not slow began to drift passenger grabbed wheel also and tried to pull right. Gradually started to go right, but with extreme force applied. After force, wheel at most 5 degrees turn emergency brake to slow (not stop) steering corrections could not sufficiently turn car so car slammed into concrete median at 50 mph tightened emergency brake and continued to pull on the wheel slid along median as car screeched car finally stopped on the left side of freeway gear selector locked in drive turned off the engine while the selector was still in park. Responding chp officer k. Alleman asked us to drive car to the other side of the freeway could not start car. Turned key 3 times but car refused to respond. Getting very hot in the car, just like mon, prob 95⺠-100⺠ambient temp again when ext. Temp. 58⺠finally able to select neutral and release parking brake. Car did not start pax&I had to pull hard to get wheel to turn at all incident report #[xxx] officer confirmed brakes, steering, and power were all gone. Details in rept. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On 1/6/14 and 1/7/14, the brake warning sign would briefly light up in the upper left end of the dashboard. The local dealership changed oil and filter and performed a multi-point inspection on 1/8/14 and found no break problem. On 1/31/14, while on cruise control at 55 mph, the car started decelerating to 50, 45 and 40 mph on the highway in just a few seconds; I did not have time to read the warning signal and I only saw the word "break. " I was able to resume my driving without any further incidence. A similar deceleration incident happened on 2/3/14. The warning signal was longer and I thought I read in the upper left end of the dashboard: "brake pad engaged. " the local dealer checked the break system and could not find anything wrong. The service department contacted the Ford motor company that had no clue about the problem. Another similar deceleration incident happened again on 2/11/14. The warning signal was longer and read:" park brake engaged. " the brake signal also came on in the lower right end of the dashboard. Again, I was able to complete my drive and later drive back (one hour) to the local dealer service department without further incidence. On 2/12/14, the service department notified me that it did not find anything wrong and "headquarters" is saying that it needs to see the warning signal (that lasts only a few seconds to one minute). I am telling them that I want to drive a safe car and not have it suddenly decelerate in front of a semi-truck. The car is still in the dealer's service department. I would appreciate any assistance in this matter.

After exiting the parking lot of downtown disney in lake buena vista FL, a series of warning lights came on the dash and I experienced almost a complete failure of the brake system. I narrowly missed hitting a pedestrian and a maintenance vehicle. I managed to slowly drive back to the parking lot. The car was not drivable and the car was towed to a local Ford dealer.