Steering Rack And Pinion problems of the 2013 Ford Fusion Hybrid

While traveling north on CA-2 near san fernando road, the steering started to feel wobbly. About 2 seconds later, the computer screen in the instrument cluster displayed an alert saying to service the steering soon; about 2 seconds after that, it said "steering loss - stop safely" along with an audible warning sound. The curvature of the road was such that going straight ahead put the car on the road shoulder with enough time to stop, so I cannot say whether the steering would have worked if I had applied extremely high force to the steering wheel. However, after stopping and restarting the car, the steering wheel's movement had no effect on the wheels, and the mechanic at the Ford dealer (to which the car was towed) said that they were entirely unable to steer the car. Although I was able to stop safely, I and other people could easily have died if I had been on a winding road, had needed to make an emergency maneuver, or if the drivers next to us on the freeway had not noticed the hazard flashers and moved out of the way. Advantage Ford Lincoln in duarte repaired the steering by replacing the entire rack and pinion system, and we subsequently returned the vehicle to the selling dealer for a refund. The repairing dealer assured us that the faulty part was being sent to Ford for analysis.