Ford Fusion Hybrid owners have reported 142 problems related to electrical system (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion Hybrid based on all problems reported for the Fusion Hybrid.
The contact owns a 2019 Ford fusion energi. The contact stated that upon attempting to start the vehicle, the vehicle failed to start as intended. Roadside assistance arrived but was unable to jumpstart the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v440000 (electrical system) the VIN was included; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 36,000. VIN tool confirms parts not available.
See
all problems of the 2019 Ford Fusion Hybrid
🔎.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the "service engine, high voltage fault" message was displayed. The failure mileage was 56,400. VIN tool confirms parts not available.
The contact’s son owns a 2019 Ford fusion. The contact stated while decelerating and coming to a stop, the vehicle lost motive power and shut off. The contact stated that after approximately 5 - 10 minutes the vehicle would independently restart with the a/c unit on high. The vehicle was taken to the dealer who diagnosed that the battery energy control module (becm) had failed and needed to be replaced. The dealer confirmed that the failure related to NHTSA campaign number: 23v440000 (electrical system); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 75,000.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted, and the contact was informed that the part for the recall repair was not yet available. The contact stated that the manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not provided.
See
all problems of the 2020 Ford Fusion Hybrid
🔎.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the plug-in battery failed. The contact stated that he was able to continue driving and pulled into his friend's garage. The contact stated that he turned off and restarted the vehicle, and the check engine warning light and the power train warning light were illuminated. The vehicle was taken to the dealer, where the battery energy control module was replaced; however, the failure reoccurred a month and nine days later. The contact stated while that starting the vehicle, the check engine warning light and the power train warning light were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the battery pack needed to be replaced. The dealer contacted the manufacturer and informed the contact that the manufacturer had advised that the remedy part would be available in the first quarter of 2024. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact followed up with the manufacturer and was informed that the part would be available at the end of 2024. The failure mileage was approximately 31,410. VIN tool confirms parts not available.
The contact owns a 2018 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the battery was unable to be recharged. The vehicle was taken to the dealer; however, the vehicle could not be repaired because parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.
See
all problems of the 2018 Ford Fusion Hybrid
🔎.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford fusion energi. The contact stated that she was unable to utilize the charging system. The contact had to use fuel to power the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 23,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2020 Ford Fusion Hybrid. The contact was unable to charge the vehicle. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 23v440000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Ford of smithtown (440 middle country rd. , st. James, NY 11780). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer offered a buyback. The failure mileage was approximately 45,541. Parts distribution disconnect.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electric system). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2019 Ford fusion energi. The contact received notification of NHTSA campaign number: 23v440000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 50 mph, the vehicle stalled. The contact stated that a triangle warning light illuminated on the instrument panel with a message to "stop safely now". The contact coasted to the side of the roadway and was unable to restart the vehicle. The check engine warning light was illuminated approximately a week before the failure occurred. The failure had occurred approximately one year before the recall was issued. The dealer was contacted, and the vehicle was towed to the dealer. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2013 Ford Fusion Hybrid. The contact stated that the brake lights remained illuminated whether the vehicle was running or turned off. Due to the failure, the contact had to jumpstart the vehicle due the battery being drained. The contact had taken the vehicle to the dealer where she was provided an estimate for the repair. Upon investigation, the contact discovered recalls on the 2014 and 2015 model year vehicles for the failure. The manufacturer was notified of the failure and referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 159,000.
See
all problems of the 2013 Ford Fusion Hybrid
🔎.
The contact owns a 2010 Ford Fusion Hybrid. The contact sated that while in traffic on an incline, the hybrid battery was running however, the vehicle failed to accelerate. The message to “pull over safely, check charging system” was displayed. The vehicle was pulled off the road. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the wiring harness needed to be replaced because there was no power going to vehicle. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 111,000.
See
all problems of the 2010 Ford Fusion Hybrid
🔎.
While driving veh flashes "stop slowly check charging system" then begins to slow down by itself or wont even move if you are already stopped/parked. This has happened while driving on the interstate barely having time to pull over and stop out of traffic before it cuts off!!! it also happened while waiting at a red light and would not move had to be towed home! this is very dangerous especially on highways and interstates that may not have a shoulder or median to pull over at that time due to crossing a bridge etc.
See
all problems of the 2011 Ford Fusion Hybrid
🔎.
While driving between 40-50 mph the vehicle shows an error stating "stop safely now" and "check battery charging system. " complete loss of acceleration at this point, so going uphill is very dangerous. Stopping the car, turning it off and restarting the vehicle can manage 1-2 miles before the error happens again. Ford dealership said id was a control circuit overlay or harness, cost of repair is $400. 00. Dealership claims this is a regular wear item and not due to driver error.
2019 Ford Fusion Hybrid se. Vehicle experienced a “stop safely now” warning with hybrid system shutdown, occurring both while driving and while parked/idling, causing jerking symptoms. This puts driver and other roadway users at risk, as loss of power/propulsion can occur without warning while in motion. Vehicle also set a p0073 (ambient air temperature sensor circuit high) fault code. The ambient air temperature sensor was replaced (Ford part numbers au5z-12a647-b / fc4z-12a647-a) but the underlying issue has not been fully resolved and diagnostics are ongoing. Vehicle also had a prior transmission replacement (January 2023). Vehicle has also had extreme, unresolved electrical issues: fuses repeatedly burning out, lights burning out, two horns replaced due to failure, backup camera display turning blue/failing, and dashboard warning lights randomly illuminating. The dealership has confirmed electrical issues are occurring but has not been able to identify the root cause despite inspection. Issue has been confirmed/reproduced by a dealer. Vehicle and components are available for inspection upon request. Exact onset date of symptoms is unknown, but warning lamps and jerking preceded the “stop safely now” shutdown events. * problems have been ongoing since purchase of the vehicle in 2019. Ongoing still in 2016.
Sync in-dash control system is severely delayed or unresponsive. Entire system shuts of randomly, gps location is inaccurate, system switches from day to night mode causing the screen to be hard to see. Issues occur at all times.
See
all problems of the 2017 Ford Fusion Hybrid
🔎.
Center console becomes non-responsive with buttons. A/c losses connection and windows get locked into position as well as power seats. Happens intermittently. More common when it gets really hot out.
See
all problems of the 2016 Ford Fusion Hybrid
🔎.
I took my vehicle to spradley Ford dealership for service regarding recalls 16s42 and 18s24. The dealership reports resolving 16s42 by servicing the seat belt tensioners. The dealership refused to address recall 18s24 because I did not have the charging cable inside the vehicle. I spoke with service staff on 3 occasions prior to picking up my vehicle and at no time did they request or inform me to bring the cable to the dealership. The dealership made no effort to replace the cord, thermistor or trunk battery housing as required.
The rear view backup camera fails. I have taken this vehicle to multiple dealerships totaling at least a dozen times for repair. The dealer has repeatedly been unable to repair this problem.
See
all problems of the 2014 Ford Fusion Hybrid
🔎.
Car warning light please pull over safely and then car looses all power has happed a total of 19 times in 4 months. Stopped me in middle if intersection today. Twice. Happens when driving or starting to drive from still position.
Car was sitting in my driveway and the back lithium ion battery in trunk had a short and started on fire while car was off and not plugged in. Burnt through trunk and into back seat and both speakers are gone. Car has heavy smoke damage and all windows are bad. Found battery harness with completely melted where it plugs into battery.
Receive error "temporarily lost communication with the climate system". Unable to operate the climate system, windows, door locks and radio volume. This occurs frequently and is a safety concern, especially in hot weather unable to operate windows or ac.
The vehicle was in motion in a city street. The gas pedal stopped working and seemed to be accelerating itself. Brakes continued to function properly.
See
all problems of the 2015 Ford Fusion Hybrid
🔎.
Driving on interstate 77 in ohio traveling the speed limit of 70 mph, the power steering fault light came on and the car was almost impossible to steer. The advanc trac light came on and low tire pressure light came on. Luckily I got the car off the highway and called tow vehiche.
The blower motor resistor harness has too much power going into it causing several vehicles not only mine to have a melted wire and connector replaced several times and it keeps occurring definitely a fire hazard. It started and January and it still is a problem with my car after replacing several times.
Takata recall-dropped my 2010 fusion off on Wednesday after 4 months waiting for the part to be in. Asked to have an oil change done while it was being worked on. I go to pick it up Saturday and drop off the rental only to find my vehicle with no power steering, power steering fault, service advance trac system. I recently herniated a disc in my back and do not possess the strength to turn the wheel, rendering the vehicle unsafe to drive without power steering. My fusion never left the service bay. I get a call Monday from sheehy Ford service, telling me that I need a new rack and pinion to the tune of $2400, due to the electronic steering being an enclosed unserviceable system. Sheehy refused to acknowledge that they caused this failure during the course of my oil change and recall replacement of the passenger side airbag. They quoted me $1049 for an after market rack and offered to pay for it if I could prove that it was something they did to cause the failure. After hours of speaking to the service manager and assistant manager they told me that they stopped paying for the rental when I did not drive my unsafe vehicle home. By Wednesday waiting for a return phone call about any other options and calling Ford because there was a recall for the power steering on 11s and 12s, as suggested by the service manager, I told them to go ahead an order the after market rack. Thursday they call to tell me its ready. As I run home to grab the keys for the rental, leaving it in front of my house with my phone, computer, and other items still inside, Ford had sent a tow truck to repossess the rental. County police being called, rental towed, cab to the dealer, pay the $1049, and end up getting charged over $300 by the rental company since Ford refused to pay while the power steering issue was being argued. Unsafe and absolutely appalling by sheehy and Ford.
According to Ford car needs hcu unit and ecu. Just had the car fully serviced and new brakes all around. Tires are new as well. Ford wants $3000 to replace the hcu and ecu and drain the brake fluid. I think I'm gonna have to scrap the car.
See
all problems of the 2012 Ford Fusion Hybrid
🔎.
While using full accessory power with the engine off, the car will allow you to change the gear shift dial to drive. The car is able to move in this position, but the gas pedal will not work. The �ready to drive� light is. Not on.
Out of no where my power steering light came on and it is very hard to turn.
While driving in the passing lane on the highway on my way home from work I began to smell smoke. I initially thought it was someone else's brakes until I began to see smoke coming through the interior panels of my vehicles. Luckily, the vehicles near me noticed the smoke and slowed down so that I could get off the road. Once pulled over I went to the front of the car and felt the hood but it did not feel hot but when I looked up I noticed the smoke was coming form the trunk. I went to the back of the car, opened the trunk and noticed flames coming from the car battery compartment (not the hybrid battery). I tried to smother the fire with a sheet but was unsuccessful. I realized the flames were moving down the side toward the fuel tank and stepped away to call 911. Within minutes the fire spread through my trunk to the backseat of the vehicle and completely engulfed the vehicle.
The car has stopped charging and will not operate in hybrid mode. Ford and the dealer have the parts are back order for over 4 months. The dealer is stating that they have 4 other vehicles with the same exact issue. This seems to be an emerging failure point on these cars.