general problems of the 2017 Ford Mustang - part 1

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a distorted image. The vehicle was taken to the dealer and the vehicle was repaired under NHTSA campaign number: 25v572000 (back over prevention); however, the contact was informed that the wiring harness also needed to be replaced, but was not covered under the recall. The contact stated that after the recall repair was performed, the rear-view camera became inoperable, and the message "camera not available" was displayed while reversing. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 57,000.

The contact owns a 2017 Ford Mustang. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was intermittently displayed with distorted lines and was unclear. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v614000 (seat belts); however, the parts to perform the recall repairs were not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The contact stated that there had been no failure related to the seat belts. The approximate failure mileage was 200,000.

The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view camera image. The contact had opened the trunk and noticed that the mesh covering the electrical wires was deteriorating. There was tape holding the mesh to the wires. The tape was rewrapped, and the camera became functional. The contact received notification of NHTSA campaign number: 25v572000 (back over prevention). The contact stated that approximately one month after receiving the recall notification, the rear-view camera failed again. The vehicle was taken to a local dealer, who advised the contact that the camera was inspected, and no failure was found. The vehicle was retrieved, but the camera image was distorted, and eventually, there was no image displayed. There was a message that the camera needed to be serviced. The vehicle was returned to the same dealer, who determined that the failure was not due to the camera and that additional diagnostic tests were needed. The contact was informed that the recall repair had been completed and that the repair would be at the owner's expense. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to another dealer for assistance. The failure mileage was approximately 71,000.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera failed to display an image, compromising the back over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear-view camera display and camera. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 25v572000 (back over prevention). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Mustang. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v614000 (seat belts). However, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(r). The contact stated that the failure obstructed the driving visibility, preventing the driver from safely operating the vehicle. The contact stated that a message for the camera failure was displayed on the instrument cluster. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rearview camera image was distorted. The vehicle was taken to the dealer and repaired under NHTSA campaign number: 22v082000 (back over prevention); however, the failure worsened. The contact stated that the rearview camera image was persistently blue while reversing. The local dealer was notified of the failure, but no assistance was provided. The contact later received notification of NHTSA campaign number: 25v572000 (back over prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 89,000.

The contact owns a 2017 Ford Mustang. The contact stated that while in reverse, the back over prevention system failed to display an image on the screen. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the decklid wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 22v082000 (back over prevention); the VIN was included, but the vehicle had already been repaired under the recall. The manufacturer was not notified of the failure. The failure mileage was 30,000.

The contact owns a 2017 Ford Mustang. The contact stated that after shifting into reverse(r), the back over prevention screen went blank. The contact stated that the vehicle had just been retrieved from a local dealer after the recall repair of NHTSA campaign number: 22v082000 (back over prevention) was completed. The vehicle was taken back to the same dealer, where it was diagnosed and determined that the wiring harness needed to be replaced; however, the contact had to pay to have the repair completed. The contact stated that the service adviser at the dealer informed him how to repair the wiring harness himself. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 25,000.

The contact owns a 2017 Ford Mustang. The contact stated that on four occasions while driving at various speeds, the driver's door swung open unintendedly. Additionally, the contact stated that when the vehicle was shifted into reverse, there was a blue screen displayed. The contact stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was taken to an independent mechanic where the diagnosis was unknown, and the mechanic stated that the trunk would not open to allow the reverse camera to be repaired. The vehicle was not repaired. The contact believed that the vehicle failure was associated with NHTSA campaign number: 22v082000 (back over prevention). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 140,000.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the camera was fuzzy. The contact stated that the camera image went blank. The contact stated that after restarting the vehicle, the camera became inoperable. There were no warning lights illuminated. The local dealer was contacted and confirmed there was no recall or warranty coverage on the vehicle for the failure. The vehicle was not diagnosed or repaired. The dealer referred the contact to the manufacturer for assistance. The manufacturer was contacted and informed the contact that the vehicle was previously repaired under NHTSA campaign number: 22v082000 (back over prevention); and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 29,000.

The contact owns a 2017 Ford Mustang. The contact stated while unlocking the vehicle with the keyless fod the vehicle would not unlock. The contact had a locksmith examined the vehicle and changed the battery to the vehicle but the failure reoccurred. On another occasion while driving 30 mph the back prevention camera illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2017 Ford Mustang. The contact stated that after he purchased the vehicle, he received notification of NHTSA campaign number: 22v082000 (back over prevention). The vehicle was taken to the dealer for the recall repair however, the contact stated that a week after the vehicle was repaired; however, while shifted into reverse(r), a message appeared on the screen indicating that the camera failed to function properly. The contact stated that he depressed the “ok” button to clear the screen then the screen displayed white then became distorted. The dealer was notified of the failure and the contact was informed that the vehicle was inspected, and the wiring harness was replaced. The contact was also informed by the dealer that the recall was closed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was provided a case number but no further assistance was provided. The failure mileage was approximately 120,000.

The contact owns a 2017 Ford Mustang. The contact stated while operating the vehicle, the back-up camera image was flickering on and off, and was also distorted. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) and the vehicle was taken to the local dealer and received the recall repair. The contact stated that the wiring harness was replaced; however, the camera was not replaced. The contact stated that the final notice indicating that the part was available did not include replacing the backup camera, if necessary, as listed on the NHTSA website. The manufacturer was not notified of the failure. The failure mileage was 72,000.

The contact owns a 2017 Ford Mustang. The contact stated that the trunk failed to open while pressing the unlock button on the rear door, the unlock button inside the vehicle, and the unlock button on the key fob. There was no warning light illuminated. The contact stated that there were groceries in the trunk, and he was unable to retrieve the groceries due to the failure. Additionally, the contact stated that the rearview camera was display a blank image intermittently while reversing. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA campaign number: 22v082000 (back over prevention). The manufacturer was not notified of the failure. The failure mileage was approximately 11,900.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2017 Ford Mustang. The contact received notification of the NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure.  parts distribution disconnect.  .

The contact owns a 2017 Ford Mustang. The contact stated the camera was inoperable and freezes up while backing up the vehicle. When the contact put the gear into drive the camera inadvertently shuts down. There were no warning lights. The contact received notification of NHTSA campaign number: 22v082000(back over prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact stated while driving approximately 45 mph, the instrument panel became inoperable. The contact stated while driving in the dark, he was unable to use the indicators or see any of the features on the instrument panel. The vehicle was not taken to be diagnosed; however, the local dealer was contact and informed the contact that parts were not available to repair the vehicle. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms parts not available. The approximate failure mileage was 33,400.

The contact owns a 2017 Ford Mustang. The contact stated that while operating the vehicle the backup camera would intermittently malfunction and not display. The vehicle was taken to the local dealer who diagnosed the backup camera was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously repaired under the NHTSA campaign number 22v082000(back over prevention) but only the wire harness was replaced. The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 30,000.

The contact owns a 2017 Ford Mustang. The contact stated that his rear view camera had failed to operate as needed as a blank screen would appear while in reverse(r) position. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer and jarrett-gordon Ford winter haven service (3015 lake alfred rd, winter haven, FL 33881: (863) 294-8539) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact stated that the rearview camera became distorted then displayed a blank screen. No warning lights were illuminated. The contact then stated that he received a notification notice of the NHTSA campaign number: 22v082000 (back over prevention). The vehicle was taken to the dealer where it was inspected and determined that the failure was not recall related, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the backup camera failed to display an image as a "rearview camera unavailable" warning message was illuminated. The contact received notification of NHTSA campaign number: NHTSA campaign number: 22v082000 (back over prevention). The contact made a local dealer aware of the failure; however, she was informed the parts for the repair were on backorder. The vehicle was not yet repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and was unable to confirm when the part would become available. The failure mileage was unknown.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a local dealer, where it remained awaiting parts for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was unavailable. The contact that the vehicle experienced intermittent failure when the vehicle was shifted into reverse(r) with the back-up camera image being blank or distorted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 46,000. Parts distribution disconnect.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Mustang. The contact stated that the rear view camera had been malfunctioning, the image was either black or blue screen. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Mustang. The contact stated while reversing, the rear-view camera screen was blank. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the wiring harness for the rear-view camera to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the dealer, where it was diagnosed with needing the rear-view camera to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 22v082000 (back over prevention) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 15,000.

The contact's husband owns a 2017 Ford Mustang. The contact stated that the trunk ajar warning light would appear on the instrument panel despite the trunk being closed. Due to this defect, the dynamic rear backup assist, which included the rear backup camera, had failed to operate as needed. The contact took the vehicle to sesi Lincoln( 3990 jackson rd, ann arbor, mi 48103) where they diagnosed the failure as a defective wire harness. The dealer gave the contact the option of having the vehicle repaired out of pocket or to wait for Ford to place a recall on the vehicle, the contact decided to wait for the recall. The contact then received a recall notice for NHTSA campaign number: 22v082000(back over prevention) but was informed that parts for the recall were unavailable. The contact notified the manufacturer about the failure and was referred to another dealer for assistance. The vehicle was taken to the dealer and was informed that her vehicle's wire harness had severed due to it rubbing about sheet metal; she was then informed that the dealer would not submit a recall request to the manufacturer since the dealer knew that Ford would deny the request. The dealer offered to repair the vehicle out of pocket which the contact denied. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.

The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA campaign number: 22v082000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2017 Ford Mustang. The contact stated that the backup camera was inoperable. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 22v082000 (back over prevention). The vehicle was taken to the local dealer but was not diagnosed or repaired. The vehicle was taken to another local dealer, dick smith Ford inc. , (9505 e 350 hwy, raytown, mo 64133); where an unknown diagnosis was completed. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the recall repair had previously been completed. The failure mileage was approximately 99,999.