Visibility Problems of Ford Transit Connect

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA campaign number: 20v260000 (visibility). The contact stated that while one of the employees was driving at various speeds, the sunroof collapsed. The local dealer was contacted. The vehicle was repaired. The contact noticed that the sun visor was not installed. The contact returned the vehicle to the dealer however, the dealer refused to complete the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 91,387. Parts distribution disconnect.

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The contact's employer owns a 2014 Ford Transit Connect. The contact stated that while driving 60 mph, the panoramic roof panel detached on the passenger’s side but remained attached to the driver's side. The detached panoramic roof panel struck the driver's side of the vehicle. The vehicle was taken to an unknown dealer, who determined that the panoramic roof panel was not adequately bonded to the vehicle. The contact was informed that the panoramic roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 16v695000 (visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was 147,219.

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The contact owns a 2020 Ford Transit Connect. The contact stated that while the vehicle was parked, there was condensation leaking from the top of the windshield. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA campaign number: 22v192000 (visibility). The manufacturer was notified of the failure. The failure mileage was 19,000.

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The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA campaign number: 24v294000 (visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that two dealers were made aware of the issue and informed the contact that there were no technicians at the dealer capable of performing the recall repair. The contact was promised a call back once a technician was able to service the vehicle. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact had not experienced a failure. Parts distribution disconnect.

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The contact owns a 2016 Ford Transit Connect. The contact stated that during rainy weather, moisture was leaking into the vehicle through the top passenger’s side windshield. After the contact was involved in a crash, the leak started across the entire top of the windshield. The contact took the vehicle to a dealer and paid to have the windshield sealant replaced; however, the windshield cracked during the repair and the contact was forced to pay for a new windshield. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was repaired. The failure mileage was unknown.

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The contact's boyfriend owns a 2012 Ford Transit Connect. The contact stated that while her boyfriend was driving 25 mph, the windshield wiper arms failed to operate. Upon investigation, the contact discovered NHTSA campaign number: 12v374000 (visibility) which she linked to the failure. The dealer and the manufacturer were notified of the failure and informed her that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 200,000.

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The contact owns a 2020 Ford Transit Connect. The contact discovered moisture leaking into the vehicle on the passenger’s side. The vehicle was taken to several dealers and independent mechanics who were unable to determine the source of the leak. An independent mechanic eventually discovered that the leak was coming from the windshield, which needed to be replaced. Upon investigation, the contact discovered NHTSA campaign number: 22v192000 (visibility); which the contact linked to the failure. The dealer was notified of the failure,e and the contact was informed that there was no recall on the VIN. The manufacturer was also notified of the failure but offered no additional assistance. The contact was referred to the NHTSA hotline for assistance. The vehicle was repaired. The failure mileage was unknown.

The contact owns a 2019 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, wind noises were heard coming from the front windshield. The vehicle was taken to the dealer where it was diagnosed that the front windshield had detached and needed to be reinstalled. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA campaign number: 22v192000 (visibility) however, the VIN was not included in the recall. The failure mileage was approximately 30,000.

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The contact owns a 2017 Ford Transit Connect. The contact stated that while reversing with the rearview camera engaged, the screen became blurry or blank. There were no warning lights illuminated. The contact stated that the failure was due to NHTSA campaign number: 20v575000 (visibility, back over prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.

I had been driving my car for a few minutes when I heard a loud pop and my rear window glass shattered. Covered in spider glass cracks and only held in place by the tint. No point of impact visible to show that it had been hit by an object. It was chilly, 43 f, and I had the heat/defrost on. Unfortunately, when arriving to work, I opened my sliding door look at the damage from the inside and doing so caused glass to fall out, so I have no picture of just the glass the way it was when it broke. A quick search shows this has happened to other vehicles including Transit Connects like mine, and caused by the heated glass.

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA campaign numbers: 20v260000 (visibility) and 21v376000 (power train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford Transit Connect. The contact received notification of NHTSA campaign number: 20v260000 (visibility) and 22v192000 (visibility). However, the parts to do the recall repairs were not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact called another local dealer, mclarty daniel Ford (2609 s walton blvd, bentonville, ar 72712) who informed the contact that the repairs may be completed at the body shop. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2016 Ford transit. The contact stated while sitting in the vehicle, he noticed the windshield was damaged and caused leakage into the vehicle. There were no warning lights. The vehicle was diagnosed with windshield failure; however not repaired. The contact related the failure to NHTSA campaign number 22v192000 (visibility). The manufacturer was notified of the failure. The approximate failure mileage was 60,000.