general problems of the 2003 Ford Windstar - part 2

148 problems related to suspension have been reported for the 2003 Ford Windstar. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2003 Ford Windstar based on all problems reported for the 2003 Windstar.

36 Suspension problem

Failure Date: 01/01/2019

Tl the contact owns a 2003 Ford Windstar. The contact stated that the vehicle was repaired per NHTSA campaign number: 10v385000 (suspension) by gordie boucher Ford of thiensville (121 n main st, thiensville, WI 53092), but the failure recurred. While driving various speeds, the wheels bent and rubbed against the frame. The dealer diagnosed the vehicle, but did not find a failure. The contact received another recall notice for NHTSA campaign number: 15v608000 (suspension), but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000.

37 Suspension problem

Failure Date: 10/01/2018

Tl- the contact owns a 2003 Ford winstar. The contact stated that the vehicle would not accelerate over 20 mph. The vehicle was towed to matthews currie Ford 130 n tamiami trail, nokomis, FL 34275 800-248-2378 where the contact was informed that the rear axle was fractured and the torque bar was rusted off the frame. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 168,000. Dr.

38 Suspension problem

Failure Date: 08/11/2018

I purchased this Windstar in July 2012. My wife and kids use it as a daily driver. We also use the minivan for long trips. In July 2018, one month before the failure, we took the minivan to cape cod and boston. We had 6 passengers in the car. The following week we drove down to ocean city, MD again with the 6 people. When the axle cracked, I was pulling into the driveway about 5 miles per hour. What would have happened if the axle broke on those trips at highway speeds and 6 people in the car?? please see pdf attachment.

39 Suspension problem

Failure Date: 05/24/2018

I have a 2003 Ford Windstar that was repaired under the rear axle recall a couple years ago, today on my drive to work the rear axle broke right underneath the area that Ford repaired by placing a brace and bracket over, my car is now sitting along the side of the road, from what I have found out I am not the first person that has had the axle break after Ford fixed it.

40 Suspension problem

Failure Date: 05/08/2018

Tl- the contact owns a 2003 Ford Windstar. The contact stated that while driving approximately 60 mph the rear end of the vehicle suddenly began to wobble and vibrate. The vehicle was towed to an independent mechanic who diagnosed that rear passenger side axle had cracked. The contact was informed that the failure occurred although a support bracket had been installed under a previous NHTSA recall (not available). The vehicle was not repair. The manufacturer and local dealer buckeye Ford of london, ohio was both notified of the failure. The failure mileage 156,000.

41 Suspension problem

Failure Date: 05/08/2018

I was driving along highway at 60 mph and the rear axle broke causing the rear wheel to come away from vehicle and the rear end of the van the swerve violently. The only thing that prevented the wheel from coming completely off was the fender. The fact that I was on a curve meant I could have gone off into the ravine and died. Ford had a recall to reinforce the axle with a bracket, which was done. Also there was a follow up recall because these brackets might cause the axle to crack and fracture, which mine did. Fore will inspect the axle for cracks but not replace it if there are cracks, or in my case a complete brake. Recall #'s 10s13 and 15s27.

42 Suspension problem

Failure Date: 03/18/2018

The contact owns a 2003 Ford Windstar. While driving approximately 65 mph, the tire pressure gauge warning indicator illuminated. The contact continued to drive to an unknown tire store and noticed that the rear passenger tire was leaning towards the center of the vehicle, and the rear axle was fractured. The vehicle was not taken to the dealer for diagnostic testing or repairs. The contact stated that the vehicle was previously taken to the dealer (autonation Ford, 23775 center ridge road, westlake, ohio 44145) to be repaired per NHTSA campaign number: 15v608000 (suspension). The dealer found no failure with the axle and stated that it was ok to drive the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.

43 Suspension problem

Failure Date: 02/09/2018

Top of rear right tire tilted inward causing it to rub wheel well. While driving on city streets van fishtales. Smell of burning rubber while driving. With further investigation, I found tire to be damaged by the rubbing, and a large crack almost through structural cross member/axle. Took photos of damage.

44 Suspension problem

Failure Date: 12/22/2017

I just purchased the van for my wife & when I was having a garage install tires on it the tech noticed that while the rear axle did have the ineffective axle clamps on it from a dealer the axle was rusting on the driver's side & actually has rusted a hole in it. The other problem is the front subframe/engine cradle that is rusting out where it bolts to the body. I contacted a local dealer & also Ford in dearborn, mi & they both said there was nothing they could or would do to make the van safe for my wife to drive. There are some body type noises from the front end when turning also probably from the subframe movement.

45 Suspension problem

Failure Date: 11/30/2017

Hello I was driving my 2003 Ford Windstar minivan. I purchased around March 2016 I was taking my kids to school when the rear axel broke. I looked under and it looks like Ford put enforcement brackets on it but it is broke at one of the brackets . Thankfully I was able to keep control of my vehicle. 20 minutes later I would've been on the freeway. One man has already lost his life from the same thing with this vehicle. I have a lady from Ford offering to give me any information she has because it is not right and there is things she has that I cannot find. I looked up my year on the vehicle and what was wrong and realized there are thousands of people with the same problem. Not only that there has been three recalls since 2010 for the same thing. Ford put brackets on to fix the first problem instead of just fixing the problem. That explains my brackets. Ford realized the brackets wasn't working so in 2015 offered to replace them for 300 dollars. Even though it was there fault. But that expired in Dec 2015. I purchased the car around February March 2016. The problem is if its happening with so many Windstar's why not fix the problem in the beginning instead of patching it and taking the easy way out. I'm sure the mans family and kids that lost there loved ones wish this would've been taken care of the right way. I was on the phone all day Thursday with Ford there not offering to help at all. There telling me it will be over 1,000 dollars to fix it. So we almost lost our lives someone could've died thankfully were okay. We have no vehicle the stress of getting kids to school and work and what we are going to do. I have 5 children plus 2 I have taken legal custody of from children services there is no way I can pay that. All because Ford didn't want to fix it right and just replace it the first time around. How does a safety recall ever expire.

46 Suspension problem

Failure Date: 09/08/2017

The contact owns a 2003 Ford Windstar. While driving approximately 8 mph, the contact heard a loud noise and the odor of burning rubber was present. Also, the contact lost steering ability. The vehicle came to a complete stop. The contact exited the vehicle and noticed that the rear wheels were not lined up and the axle had fractured in the area where brackets had been installed by bay valley Ford in saginaw michigan approximately 1 and 1/2 years ago. The vehicle was towed to hagan's Ford in bay city, michigan where it was determined that it was normal wear and tear of the axle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 250,000.

47 Suspension problem

Failure Date: 08/24/2017

The contact owns a 2003 Ford Windstar. The contact stated that while driving at an unknown speed, the contact became aware that the rear driver's side tire was rubbing on the inside wheel well. The contact stated that the driver's side rear axle had fractured. The vehicle was taken to davis Ford located 2111 n main st, canton, IL 61520, (309) 647-1111, to be diagnosed. The contact was informed that the vehicle was included in NHTSA campaign number: 15v608000 (suspension) however, the recall time frame had been exceeded. The vehicle was not repaired. The manufacturer was notified and provided the case number: CA-13064170. The approximate failure mileage was 155,000.

48 Suspension problem

Failure Date: 08/11/2017

Vehicle did not pass maine inspection test due to subrame rust. Ford Windstar1999-2003 was an recall for that problem issue by nhsta but my vehicle is not on the list.

49 Suspension problem

Failure Date: 08/01/2017

The contact owns a 2003 Ford Windstar. While driving in reverse, both rear tires collapsed into the frame of the vehicle. The vehicle was towed to the morristown Ford dealer (located at 1112 w morris blvd, morristown, TN 37813) where it was diagnosed that the brackets were improperly installed. Another technician inspected the vehicle and stated that the brackets were installed correctly. The vehicle was not diagnosed or repaired due to the diagnostic and repair fees. The contact was informed to take the vehicle off their property because the VIN was not included in a recall. The VIN was included in NHTSA campaign number: 15v608000 (suspension). The manufacturer stated that there was an open recall on the bracket that was improperly installed. The manufacturer sent an email to the morris dealer regarding the bracket failure. The approximate failure mileage was 111,000.

50 Suspension problem

Failure Date: 07/03/2017

Vehicle was in motion at 45mph when the rear axle fractured completely, causing me to veer into oncoming traffic (luckily there was no accident). Vehicle had previously been in for initial rear axle recall in 2010 (10s13), where support brackets were placed on existing axle. Revisited the dealer for the secondary recall in 2017, and was once again assured that the axle was good. Axle broke two months later (07/03/17). Ford will offer no assistance and considers my recall complete since they put brackets on the axle. This defect is life-threatening. Ford's "bracket" solution does not work - there are many others like me who have had the axles fail after this 'repair'. The only solution is to replace all of the axles completely. Put simply - as these vehicales continue to age and the axles rust further, this defect will eventually result in deaths.

51 Suspension problem

Failure Date: 05/20/2017

On 20jun2017, the rear axle broke. As part of a Ford recall, the axle had reinforcement brackets installed by (graham) Ford of mansfield. Those brackets were inspected by (graham) Ford of mansfield in 2015 and were declared to have been installed as per Ford motor company instructions and, as a consumer, I believe I had the right to assume that therefore the axle was safe. The axle break is obvious evidence that the brackets were either not installed properly or were inadequate. Thus I believe that the problem is more with the dealer not being competent to recognize the dangerous corrosion that had happened. Of course, in ohio, where the law requires that vehicles be sold through dealers, the dealer acts as an agent for the manufacturer. In 2015, at the time of the inspection, I was told that the bracket fix was good but then I was also offered a replacement axle for a total cost to me of $300. My position was that either the axle was good and safe or it was not good and not safe and in that case a replacement axle should have been installed. So why should I spend $300 for an axle that was safe so I declined. In retrospect, the fix obviously was not safe.

52 Suspension problem

Failure Date: 05/03/2017

I am the owner of a 03 Ford Windstar that I purchased on June 2016. It has 116,000 miles. I recently found out that Ford issued a recall for the rear axle #15s27. This recall was to inspect reinforcement brackets that were done under a previous recall #10s13. After I found out about the recall I looked under my vehicle and noticed a crack on the left middle of the axle stemming into the left �reinforcement bracket�. On Wednesday, may 03, 2017 I took dropped my vehicle off at ace Ford, woodbury, NJ 08096. A service representative from ace Ford called me later to inform me of the findings. He said after inspection, the reinforcement brackets were installed correctly. He claimed he had contacted Ford's internal service center and send them pictures of the crack in the axel. He then informed me that there was nothing Ford or ace Ford could do and said, �any further repairs will be the responsibility of the vehicle owner�. Going into this I was almost certain Ford would replace the rear axle at no charge, because after all, there has been 3 recalls for the same issue and obviously there is a crack in my rear axle which is a huge safety issue. I picked up my vehicle and called ace Ford back and spoke with the service manager. He claimed he was aware of the situation and nothing more could be done unless I chose to pay the repair costs. I also mentioned to him that his representative did not inform me that the vehicle was unsafe to drive and should leave the premises (even though it's on the service invoice, I still should be notified verbally as I didn't read the paperwork until I got home). After that I decided to call Ford customer service directly as per the recall notice. He said he would look into the situation and call ace Ford while he put my on hold. When he came back to the phone he said the same thing that ace Ford said, �there is nothing more we can do�.

53 Suspension problem

Failure Date: 03/02/2017

Wife driving down street when she hit a bump in the road and the rear axle broke.

54 Suspension problem

Failure Date: 02/26/2017

Ford had a recall real axel and they don't want to fix it.

55 Suspension problem

Failure Date: 02/23/2017

The contact owns a 2003 Ford Windstar. While driving, the rear axle failed. The vehicle was towed to the dealer where it was diagnosed that the bracket fractured and caused the rear axle to fail. The vehicle was serviced per NHTSA campaign number: 15v608000 (suspension), but the remedy failed to repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000. The VIN was not available.

56 Suspension problem

Failure Date: 02/19/2017

When I was pulling out of a parking lot onto a busy highway I could smell rubber burnig and I heard and felt a big loud bang,. Then there was smoke all around van. It was the rear axle/ sub-frame fracture and yes there were recalls and work was done by Ford dealer thank god me and my children were not hurt or killed this was very scary. .

57 Suspension problem

Failure Date: 02/05/2017

Rear axle cracked. Unable to drive without risking it breaking in half.

58 Suspension problem

Failure Date: 01/25/2017

The rear axle on my vehicle cracked and caused my tires to rub against my vehicle, damaging brand new tires. When bringing the vehicle to the shop, was told that a patch had previously been made on the vehicle, but it was done badly and did not hold. Ford would do nothing to right this and denied that there was a recall on the vehicle. I was driving to school while this occurred on city streets.

59 Suspension problem

Failure Date: 01/19/2017

While the 2003 Ford Windstar van was being operated and in motion, the vehicle's steering became uncontrollable and subsequently inoperable, leading to a breakdown in the roadway.

60 Suspension problem

Failure Date: 01/06/2017

In sept 2016, I received a recall notice in the mail from Ford to re-inspect a previous recall repair for my rear axle from 2012. It stated that repairs would be made free of charge if defects were found in the repairs. It also stated that if I chose to do so, even if the repairs "passed", I could replace the axle for $300. Since I worked in ky from Feb through oct, I scheduled the inspection after returning home in Nov, but did not actually get an appointment until Dec 6th. As a result of the recall inspection on Dec 6th, the dealer stated that the repairs were made correctly, but there were cracks in the axle. They stated it would cost $1,100 to repair if I chose. Since I was not told it was a safety hazard and was presented to me as "optional", I did not repair. When I went to inspect the van for annual PA inspection on Jan 5th, I was informed that it would not pass because of the cracked axle. They showed me the axle, and it is cracked the entire length on both sides. I went to speak with the nazareth Ford customer service staff on Jan 6th, and they told me there is nothing they can do and I should call Ford directly. I called Ford directly on Jan 6th and they told me they can't do anything because the "allowable timeframe" ending oct 31st has passed. Another call to the nazareth Ford service manager on Jan 6th yielded no progress. I can't believe that Ford can get away with creating a safety hazard like this, not reveal how serious the situation is, and expecting a consumer to drop what they are doing to deal with a "fire sale" approach to repair in a 2 month window. They are the people with the faulty part, the faulty repair, and the misleading "successful" inspection, not the consumer. My axle was fine until they put their repair brackets on. I bought this vehicle brand new, and it has been garage kept. This vehicle has 107,200 miles on it.

61 Suspension problem

Failure Date: 01/01/2017

The contact owns a 2003 Ford Windstar. While driving 35 mph, the rear axle cracked without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 217,000.

62 Suspension problem

Failure Date: 12/16/2016

Tl- the contact owns a 2003 Ford Windstar. The contact stated that while driving approximately 5 mph and making a right turn the rear axle suddenly fractured. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was previously repaired under NHTSA recall campaign number 12v195000(suspension). During the repair brackets were installed to prevent the failure from occurring. No further information was available. The manufacturer was notified of the failure. The failure mileage was 120,000. Jft.

63 Suspension problem

Failure Date: 12/13/2016

Takata recall uncontrollable driving with steering rear end fishtailing.

64 Suspension problem

Failure Date: 10/15/2016

The contact owns a 2003 Ford Windstar. While driving various speeds, the vehicle began to swerve uncontrollably. The vehicle was towed to the dealer where it was confirmed that the axle fractured and needed to be repaired. The vehicle was not repaired. Prior to the failure, the contact received notification of NHTSA campaign number: 15v608000 (suspension). The vehicle was taken to be inspected; however, the technician stated that the axle did not need to be repaired. The manufacturer was notified of the failure. The approximate failure mileage was 130,000.

65 Suspension problem

Failure Date: 10/03/2016

2003 Ford Windstar. Consumer writes in regards to rear axle reinforcement brackets recall notice repair issues. The consumer stated the dealer performed a visual check of the vehicle, but nothing was replaced.

66 Suspension problem

Failure Date: 09/28/2016

2003 Ford Windstar. Consumer writes in regards to dealership refuses to repair axle recall notice until consumer pays for a new $300 axle replacement. The consumer stated the dealer installed the brackets at no charge.

67 Suspension problem

Failure Date: 09/26/2016

The contact owns a 2003 Ford Windstar. While driving 25 mph, the rear driver side axle fractured. The vehicle was towed to the dealer where it was diagnosed that the rear axle beam was fractured and needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 15v608000 (suspension). The manufacturer was notified of the failure. The approximate failure mileage was 146,000.

68 Suspension problem

Failure Date: 09/26/2016

2003 Ford Windstar. Consumer writes in regards to rear axle reinforcement brackets recall notice repair issues. The consumer was informed the brackets were installed correctly. However, there was a crack in the axle.

69 Suspension problem

Failure Date: 09/23/2016

The contact owns a 2003 Ford Windstar. While the vehicle was stationary, the bolts on the bracket of the rear axle became loose. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 131,000.

70 Suspension problem

Failure Date: 08/29/2016

The contact owns a 2003 Ford Windstar. While driving various speeds, the rear axle fractured. As a result of the axle failure, the rear driver side tire failed. The vehicle was towed to a dealer where it was confirmed that the rear axle fractured. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 180,000.



Windstar Service Bulletins
Windstar Safety Recalls
Windstar Defect Investigations