Underbody Shield problems of the 2003 Ford Windstar

Tl the contact owns a 2003 Ford Windstar. The contact took the vehicle to a aaa repair facility for inspection. The mechanic placed the vehicle on a lift and found rust and corrosion on the axles and subframe. The vehicle was taken to an independent mechanic who diagnosed the vehicle and found the same rust and corrosion. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. Nhtsa campaign number: 15v608000 (suspension) was referenced. The failure mileage was 147,131.

Mini van steering started making clunking noise while turning. Then I notice steering wheel is not straight when car is driving straight and something was wrong with alignment. Automechanic told me passenger side sub-frame rotted out and minivan is unsafe to drive. I investigated potential recall of Windstar minivans - I am very upset that this could have caused me to crash on the highway. Only a very thin piece of metal remains holding the frame in place. Minivan is undrivable and need to replace subframe.

The issue with my vehicle is with its subframe. The front driver's side portion of it is rusting out. I took it in on 11/4/13 to a licensed vehicle service place for a regular oil change, only to have the mechanic tell me the subframe is rusting out. After learning this news (and viewing the subframe myself to observe the condition), I took it into a Ford dealership to have it further inspected. The second inspection was on 11/7/13. At the local Ford dealership, they also inspected the rear axle (which was part of a Ford recall in the past). The dealership could see where an attempt to apply some type of coating to it another time did not change the fact that there was now a six-inch crack running down the center of the axle. A service consultant from the dealership took many pictures to send to Ford. I did not drive my vehicle home that day. A Ford rep came in the next day, and one of the things he was to do was to inspect my vehicle. From what I was told, and from what the initial Ford service consultant said, was that it was a unanimous recommendation to Ford to replace the subframe. Ford, however, refused, even after many attempts to have the "why" question answered, and they would not provide an answer. Before our ownership of the vehicle, when the initial subframe recall existed, the vehicle's subframe apparently was not corroding profusely in 2011. Brackets were installed, and the problem was considered "fixed. " less than a year and a half into our ownership of the vehicle, the subframe is rotting, and Ford will do nothing to repair it as she told me today (11/12/13) in my conversation with [xxx] from Ford (1-800-392-Ford). Though they have the pictures somewhere in their system, they have considered the case closed. Our family vehicle can not be safely used for the family. Please hold Ford accountable for the safety of their vehicles. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Mechanics at big mike naughton aurora denver Ford, inc, and private mechanic discovered rust and cracks through out rear axle.

My dealership just confirmed that the front (passenger) side engine mount that is part of the subframe has corrosion to the extent that there are two perforations completely through the engine mount. I was told that the recall for the subframe has closed and that there is no recourse for getting financial assistance with this. However, the service manager ([xxx]) also admitted that the extent of corrosion and perforation did not occur in one year ( I had the original recall service done in may of 2011). Therefore, I question why they did not bring this to attention of the recall and include the repair accordingly. This is a safety issue and I would appreciate any help you can give me. The dealership where I had the service performed is roy o'brien Ford in st. Claire shores mi and their phone number is 586-776-7600.

After having the 2011 rear axle and subframe recall done my transmission failed with no warning signs what's so ever . . . . Shortly after spending two thousand on having the transmission rebuilt in August my brake light came on and my abs starting kicking in when I apply my breaks and when my abs light comes on my brakes are fine and my van doesn't come up on the abs recall . . . . . . Ford needs to get their act together and fix these vans.

The contact owns a 2003 Ford Windstar. While driving in reverse at approximately 5 mph the contact heard a snapping sound. The contact stopped the vehicle and noticed the front passengers side suspension had detached from the vehicle. The vehicle was towed to an independent mechanic. The mechanic stated that the front passenger side lower control arm and suspension detached from the vehicle. The mechanic notified the contact of a recall related to the failure. The dealer was then notified and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 11v030000 (structure: frame and members:under body shields). The vehicle was towed to the dealer where the contact was informed that the sub frame was corroded and needed to be replaced. The technicians repaired both front lower control arms and body mounts. The suspension bar which detached from the vehicle and the sub frame was not replaced. The approximate failure mileage was 180,000. Updated 08/17/11.

2003 Ford Windstar minivan. Consumer expresses discontent in regards to vehicle recall and unsafe to drive the consumer stated the vehicle was recalled. It was then determined the vehicle could not be repaired and was not safe to drive. The consumer was offered a settlement amount of $6,675. He statement the settlement offer was not adequate.

The contact owns a 2003 Ford Windstar. The contact stated that after receiving a recall notice in regards to NHTSA campaign id number 11v030000(structure: frame and members:underbody shields) and 10v385000(suspension:rear:axle:non-powered axle assembly). She took her vehicle into the dealer November of 2010 for both recalls and the parts were not available to perform the recall repairs. The manufacturer was contacted and offered no assistance. There are no failures at this time.

Consumer arm was pinched while she was resting it on the window ledge of the vehicle. This problem would occur while in the passenger seat. When the lock snapped down, the consumer's arm would be badly pinched.