Rear Window Wiper Washer Motor Problems of Ford Windstar

The contact owns a 2002 Ford Windstar. The contact entered her vehicle and noticed thick white smoke inside the entire passenger compartment. The fire department arrived and disconnected the battery. They stated that an electrical fire had occurred. A police report was filed. There were no injuries. The vehicle was inspected by an insurance adjuster, who determined that the rear window wiper motor failed and caused the fire. The vehicle was labeled as destroyed due to the cost to clean the chemicals out of the vehicle, which was more than the vehicle's worth. The vehicle was taken to a local repair shop. The technician stated that the window wiper motor caused the failure. The contact called the manufacturer and her VIN was requested. She was later informed that she needed to call her insurance company for further assistance. The failure mileage was 82,241.

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While using rear windshield wipers, motor of rear wipers caught on fire.

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Rear windshield wiper motor failed during inclement weather. Consumer received recall notice 01v261000, however, dealership informed consumer that recall only covered front windshield wipers. Please provide any additional information / attachments.

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The rear wiper motor started to smoke. The vehicle was taken to the dealer.