Owners/service Manual problems of the 2008 GMC Sierra 1500

Rear passenger door will only lock/unlock manually from the inside. I have been told the problem is a failed door lock actuator. It will not lock/unlock with power lock button or key fob and there is no keyhole except on drivers door. This is my second GMC vehicle that has had the same problem and after searching the internet this seems to be a fairly common problem and I am trying to figure out why it has not been recalled or GMC has not been forced to fix the problem. Wouldn't you consider a door that does not lock/unlock the intended way a safety issue?.

The vehicle is a 2008 GMC Sierra 1500. The drivers side door locked automatically when the vehicle was put into drive. Once I had arrived at the destination the drivers side door would not open and I was not able to exit the vehicle as a result. I attempted to use the electronic lock to re-lock and unlock the door and this had no success. Attempted rolling down the window and opening the door with the outside latch which also had no success. Tried manually locking and unlocking the door and nothing appears to allow this door to be opened using the inside or outside door latches. I had to exit the vehicle using the passenger side door which opened as it should. Neither inside or outside door latches functioned. I believe this to be a manufacturers defect and this should be put on a recall list and the resolution should be provided at no cost to the owners of this vehicle.