Air Conditioner problems of the 2015 GMC Yukon

My vehicle has a crack in the combi-cooler as described in nhsta reference number: n162080780 and gm special coverage adjustment 17336. In the documentation for the special coverage it states that the coverage period is 5 years of 60,000 miles based on the date the vehicle entered service. This vehicle was a gm executive vehicle until purchased with 15102 miles via the gm pep program. Gm is not including my vehicle even though it is clearly stated in the coverage since their systems do not account for a vehicle that enters service with this many miles. I believe this is a violation of their agreement with NHTSA and request that NHTSA investigate the total number of air conditioning condenser unit failures used in such vehicles to identify if a full fledged recall is warranted.

My air conditioner is out! in the middle of summer in georgia! I had it diagnosed from someone I trust and from the dealer, both said its a crack which causes the refrigerant to leak and lose pressure. There has been exactly zero damage or any foreign object that caused this. We know it is a defective part that gm uses. Also, my rear passenger tail light is out and has to be replaced to the tune of about $600. This too is a common problem with these vehicles that is due to a defective part that gm uses. I have 2 friends with the same year model vehicle and they both have had this problem. Again, no outside influence such as damage or foreign object has caused this. I bought an extended warranty when I purchased the car. I called to have the repair for a/c covered but my warranty was out (had run out 600 miles before I called!) and 2 seperate representatives told me they have about 2-3 claims per week on this specific a/c problem with gm vehicles.

The air conditioning has failed in both of the Yukon's we own so we decided to take one of them to a friends body shop who discovered that the condenser design is assembled to the vehicle frame with the pipe entering the condenser in completely rigid state meaning that when there is flex to the vehicle frame the pipe does not move and thus cracks overtime from the condenser, making the condenser leak and rendering the air conditioning useless. We were traveling in south carolina with a 11 month old, a 2 year old and a ten year old. We pulled over so my boyfriend could run into a piggly wiggly to grab some groceries and I stayed in the car with the kids. The air was running and within minutes the car suddenly became very warm and uncomfortable and I immediately checked the ac and it was running but no cold air was coming out. In fact the car was becoming like a sauna. Our kids get very car sick. Before I could get all three of the out of the car the 2 year old had already vomited. Needless to say the rest of the trip was absolutely horrible to go anywhere by car and the drive home was miserable with a puking 2 year old as we had to drive with the windows down for fresh air but it was steamy and uncomfortable. When people think of safety issues they normally think of brakes, engines, etc while driving. When your ac goes out and you have very young children that you normally would not put in that situation such as a new born it presents a safety issue and should be addressed by gm. The current air conditioning system has a 100% failure rate before 100k miles and in some cases much sooner than that. Both of our vehicles had it happen before 60k miles. The reason gm wont get behind it is the labor cost to fix it. You have to remove the entire front end, the lights and the front frame in order to get to the condenser. Poor design for service.

Air conditioner has failed for the third time in 18 months we've owned this vehicle. First repair 18 months ago resulted in "defective air conditioning lines" that were leaking, and was replaced by dealership (covered by aftermarket extended warranty). Second failure occurred June 2018, and same dealership stated compressor developed cracks and had to be replaced (fortunately still under aftermarket extended warranty). Now, beginning of November 2018, system has failed for a third time and in less than 5 months from the latest "repair", and unfortunately my extended aftermarket warranty has expired. I can understand a system failure once, have a difficult time with a second failure of the same system within 3 years, but question the dealership's ability to diagnose and fix a problem after a third failure in as many years of the same system. Absolutely love the vehicle itself, but questioning gm's reliability and customer service. I purchased a new escalade and loaded silverado from this dealership new and had a few minor problems with those vehicles that the dealership fixed. After y ears of owning those, purchased a newer model escalade and had several problems that seemed unusual for the age of the vehicle. I've had my current Yukon in the dealership service center four times in the 22 months I've owned it, and have been disappointed in the apparent downturn in gm reliability and willingness to stand behind their cars. In addition to the ac problem, have almost simultaneously encountered a passenger side led tail light failure, which at an approximate $750 repair means that on a 3 year old vehicle, I apparently need to budget $250 per year to ensure my tail lights work. Again, love the ride and handling of this vehicle, but since reliability appears to be an issue with gm, may have to begin looking at another brand of vehicle that is more reliable.

Air conditioner failure. Condenser failure suspected. Failure at 56,000 miles.

Our 2015 Yukon denali has 38,200 miles on it and the air conditioning blows hot air. Was told may or may not be covered by warranty. May cost over $1,000 to repair. Told it may would be a 6 hour repair. Cannot believe we are having this issue like so many other people on a $75,000 vehicle. Should have been a recall issued.

Gm knows they have bad air conditioner condenser in 2015-2016 models. Yet still no recall done. Many complaints and nothing being done about it. New vehicles and vehicles just out of warranty. This is there problem, so much parts are on continous backorder. These are $50,00. 00 vehicles and I should not be stuck with this. I am contacting the better business bureau and having the other 6 cases I know of as well.

Air conditioner condenser went out and it cost $944. 00 on a vehicle that is only 3 years old and has only 65000 miles on it.

The air conditioner condenser failed. The part is on backorder and I have no air conditioning for an undetermined amount of time. No eta on the part and they will replace the part with the same faulty model. No loaner car, no airconditioning.

Air conditioner condenser gave out in the heat of the summer on a Yukon denali with 42,000 miles. I have had no air conditioning in 90 plus degree heat.

The air conditioner condenser failed 1st week of June 2017 and the part is not available any where in the country. The vehicle is dangerous to drive when it rains because the windows fog over and are unable to clear with air system,.

Vehicle started to blow hot air when air conditioner was on. Brought this in to get it fixed twice and last time we were informed that there is a hole in the condenser and that gm is trying to find a manufacturer for the part but have no timetable as to when the part will be available. We also called gm and they confirmed that there is an issue but have no timetable on when this will be fixed. They were working with one manufacturer that hasn't been able to produced the part so now they are working with another manufacturer. For the safety of my children, this is unacceptable.

Air conditioning condenser has a leak, parts backordered for months, no eta on the return; going into hottest time of the year without a/c in my vehicle.

Air conditioner condenser failure while on vacation causing very hot conditions for my family. Condenser on back order for four weeks making driving the vehicle difficult to and from place of work. Dealership has five more condensers to replace after mine was replaced this past Friday may 26th, 2017. Called another dealership to see if possible to get a condenser quicker and the wait was five vehicles ahead of me. This is a large problem in 2015 and 2016 Yukon's, escalade's, and tahoe's. I want this to be a warrenty extension for all owners.

Air conditioning failure, condenser defective. Repair impossible because part has been on backorder for over a month.