Lane Keep Steering Assist Problems of Honda Civic

The contact owns a 2021 Honda Civic. The contact stated that while driving at an undisclosed speed, the lane keep steering assist failed to function as intended. In addition, the contact stated that the steering wheel was sticking. No warning lights were illuminated. The vehicle was taken to two dealers, and the vehicle was diagnosed with steering rack assembly failure. The contact was informed that the steering rack assembly needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 36,200.

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The contact owns a 2018 Honda Civic. The contact stated that when purchasing the vehicle, while test-driving the vehicle, the contact became aware of an issue with the steering wheel. The contact stated that the steering wheel was shaking and jerking abnormally, and the steering wheel would self-correct. The contact reached out to the Hyundai of wesley chapel where the vehicle was purchased, and the contact was referred to Honda of bay county where the entire steering system was replaced. The vehicle was repaired; however, after two years the failure recurred. No warning lights were illuminated. The local dealer was not contacted after the failure. The vehicle was not repaired. The contact referenced NHTSA campaign number: 18v663000 (steering) as a possible remedy for the failure. The manufacturer was not notified of the recent failure. The approximate failure mileage was 78,000.

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