general problems of the 2018 Honda CR-V - part 1

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked in the driveway, the vehicle alarm sounded independently. In addition, the vehicle failed to start and was jumpstarted. The vehicle was taken back to the dealer, where it was diagnosed with battery failure. The contact stated that the failure persisted. The vehicle was towed to the dealer and was diagnosed and determined that the battery needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that recently the vehicle was taken to the dealer for maintenance however, the recall repairs were not completed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact stated while driving approximately 5-10 mph the vehicle started to stall. The contact stated that several unknown warning lights were illuminated. The contact stated that the failure was related to NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the VIN was not included. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was white smoke coming out of the exhaust pipe. The contact stated that while attempting to accelerate from a stop sign, the vehicle failed to exceed 30 mph, and the emissions warning light illuminated. The dealer was contacted and diagnosed that the turbo was consuming oil. The dealer confirmed there was no available appointment until June 2025 to repair the vehicle under NHTSA campaign number: 23v858000 (fuel system, gasoline). The dealer also informed the contact that the failure was related to NHTSA campaign number: 21v215000 (fuel system, gasoline); however, the VIN was not included. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,000. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufactured had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. There was no warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v the contact stated while driving 55 mph, the vehicle started shaking and the brake light and check engine warning light illuminated. The contact pulled over to the side of the road, turned off and restarted the vehicle and continued driving. The failure persisted. The vehicle was taken to the dealer who diagnosed that the fuel pump failed and needed to be replaced. The dealer confirmed that the VIN was included in NHTSA campaign number: 23v858000 (fuel system, gasoline); and the fuel pump module needed to be replaced; however, the contact had to pay for the fuel pump to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v the contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue the contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact stated while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was taken to the local dealer, where it was diagnosed that the high-pressure fuel pump needed to be replaced, and the fault codes cleared. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The approximate failure mileage was 199,000. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact had received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline). The vehicle was taken to a local dealer for the recall repair; however, the check engine warning light illuminated after the recall repair. The contact stated that the message “emission system fault” was also displayed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 75,800.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving 65 mph with her pregnant daughter inside the vehicle, the vehicle jerked 3 times causing the vehicle to abruptly decelerate to 5 mph. The contact stated that the emergency automatic braking, abs, another braking system, traction control, tire pressure, steering wheel, an unknown warning light, the check engine, and two other unknown lights had illuminated. Upon attempting to depress the accelerator pedal, the vehicle revved aggressively; however, the speed failed to exceed 5 mph. The contact was able to safely pull into a parking lot, where the vehicle was parked and restarted. Upon restarting the vehicle there was an abnormally long buffer until the vehicle started. Several unknown warning lights were displayed on the instrument panel and remained illuminated. The contact turned on the hazard lights, and drove to the residence; however, the vehicle almost stalled. The contact stated that the neighbor diagnosed the vehicle and found that there were two recalls related to the dtc codes displayed. The contact related the failure to NHTSA campaign number: 23v858000 (fuel system, gasoline). The vehicle was towed to a local dealer where the vehicle was diagnosed for a second time confirming the original diagnosis. The contact was advised that the fuel pump that caused the failure was the high-pressure fuel pump, and the dealer would not be able to cover the costs as the recall NHTSA campaign number: 23v858000 (fuel system, gasoline) did not include the repairs for the fuel pump. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact was informed by the dealer that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact stated that upon starting the vehicle, all warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 23v85 8000 (fuel system, gasoline), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 77,000.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Honda Cr-v. The contact stated while starting the vehicle, the vehicle made an abnormal sound, as if the engine was not receiving the proper amount of fuel. An independent mechanic diagnosed the vehicle and determined that the abnormal sound was caused by the fuel pump failure. The contact was advised to take the vehicle to the dealer for assistance. The vehicle was taken to the dealer; however, the contact was informed that the failure could not be duplicated. Additionally, the contact was charged a fee for diagnostic testing. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 109,000. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2018 Honda Cr-v. The contact stated while driving at 72mph the vehicle turned off, however contact was able to restart the vehicle in addition contact turned on her hazard lights and pulled over to the side of the road. The vehicle was towed. The vehicle was diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 34,000. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure however was unable to confirm when the part was to become available. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Honda Cr-v. The contact received notification of NHTSA campaign number: 23v858000 (fuel system, gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start. An unknown local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. Parts distribution disconnect.