Table 1 shows one common equipment related problems of the 2025 Honda CR-V.
| Problem Category | Number of Problems |
|---|---|
| Equipment problems |
After driving in snowy or icy conditions, per jl freed Honda dealership in montgomeryville, PA, snow/ice accumulates in drive axel. This causes loud noise when accelerating, and when braking. This happened twice this winter.
On 02/03/2026 while driving on a flat smooth asphalt highway at 55 miles per hour our sunroof just exploded. We didn't see anything hitting us although we did meet a few oncoming cars and trucks, but none were close when this happened. Luckily we had the inside blind shut so we didn't get covered with glass chips. Neither my wife or myself ever remember opening the sunroof or the inside blind so we don't even know if the sunroof would move of if it was stuck. Called Honda dealership locally to see if there was a recall for this breakage, but they there was none and it would have to turned into our insurance. The new glass is ordered, but we have to keep our 2025 crv garaged and only driven very short trips. It will take 8 days to get this repaired. We have 15,000 miles on our crv and about 2/3 of the glass is missing.
I was driving on the highway when my sunroof suddenly shattered out of nowhere. There were no vehicles directly in front of or beside me, and the weather was clear. The sound was extremely loud, sounded like a gunshot and it happened completely out of nowhere. There was no visible impact from rocks or debris. Instead of a small crack, a large hole was left in the sunroof. This appears to have been a spontaneous glass failure and is very concerning from a safety standpoint.
Car safely parked in driveway was turned on to defrost snow from it (no ice). When completed, drivers side mirror was cracked from corner to corner. No possible impact to the vehicle and had not been moved, so had to be the result of defrosting. Called dealer to schedule appointment for replacement and was told this would not be covered. Owned car for 10 months.
While driving at 65-75mph down a highway the sunroof glass shattered outward spraying the hood of my vehicle with glass shards. I was fortunate my interior sunroof cover was closed but had it not been glass would have been all over me. Honda inspected and denied the warranty claim. I now have a claim open with a repair shop. They have preliminarily inspected it and it is just glass, nothing wrong with the track. Could have been weak glass.
January 18, 2025 subject: request for review – windshield crack on 2025 Honda Cr-v hybrid dear Honda customer relations team, I am writing to respectfully request a review of a windshield issue on my wife’s subject 2025 Honda Cr-v hybrid, which we purchased new in the summer of 2025. The vehicle currently has approximately 16,000 miles. Recently, a crack developed in the windshield measuring roughly four inches in length. The crack originates at the driver-side edge near the frame and began with a very small divot. There is no visible impact crater or evidence of damage from a foreign object. Based on its location and appearance, I believe this may be consistent with an stress-related edge crack rather than road debris. Our local dealership has declined coverage, which I understand may be standard procedure at the dealership level. However, given the vehicle’s age, mileage, and the nature of the crack, I am respectfully requesting that Honda corporate review this matter for possible warranty consideration or goodwill assistance. My wife and I have been Honda owners for over 20 years. We have consistently chosen Honda vehicles for their quality and reliability, and we have also purchased Honda vehicles for our children, who continue to drive them today. Our loyalty to the Honda brand has always been rooted in trust—trust in engineering, and trust in standing behind the product. I am not seeking special treatment, only a fair review of the circumstances. We value Honda and hope to continue that relationship for many years to come. I have attached four photographs of the windshield, including both full-view and close-up images of the crack for your review. thank you for your time and consideration. I appreciate your review and look forward to your response. sincerely, [xxx] [xxx] ? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
While driving in arizona on I 10 at normal speeds, the sunroof glass exploded. No overpasses. No ice. No big trucks close by. The interior cover was closed at the time. Mileage at the time was 6600 approximately. Car was purchased new last summer in utah. Could not figure out what happened at first until we stopped the car at an exit. Glass was bulged up with the middle missing.
There was a loud "pop" above the car while driving. The sunroof had shattered. No object or other damage on the car present.
Safety issue: absence of low windshield washer fluid indicator I am reporting a significant vehicle safety concern involving my 2025 Honda Cr-v ex-l, which is not equipped with a low windshield washer fluid level indicator. This omission created a serious safety risk to myself and other motorists during real-world driving conditions. While driving on a michigan highway during a severe winter storm, I unknowingly ran out of windshield washer fluid. Due to snow, ice, road salt, and grime typical of winter driving in michigan, my windshield quickly became dirty and my forward visibility was severely reduced. Because there was no warning or indicator to alert me that the washer fluid level was low, I had no advance notice of the issue. As a direct result, I was forced to pull over onto the highway shoulder at night, in dark conditions and heavy traffic, in order to refill the washer fluid reservoir. Stopping on an active highway shoulder under these conditions posed a substantial safety hazard, increasing the risk of collision to myself and to passing vehicles. This situation was entirely preventable if the vehicle had provided a basic low washer fluid warning. I later confirmed with a Honda dealership that the low windshield washer fluid indicator is not included as a feature on my 2025 Honda Cr-v ex-l. This confirms that the issue is not a malfunction but a deliberate omission in vehicle design or feature availability. I am further concerned because I also own a 2023 Acura rdx a-spec advance (VIN: [xxx] ), which similarly does not include a low windshield washer fluid indicator, despite being a premium vehicle and Acura being Honda’s luxury brand. This suggests a broader design or cost-cutting decision across Honda/Acura vehicles rather than an isolated model-level oversight. Vehicles sold in northern u. S. States such as michigan, where winter conditions routinely involve snow, ice, freezing temperatures, and heavy road salt use, depend hea information redacted pursuant to the freedom of information act (foia.
While driving, I used the factory wireless phone charger in my Honda Cr-v with an iphone 15 pro. The phone was placed directly on the charging pad with no case and apple carplay was in use. During an extended drive, the phone failed to charge beyond approximately 50% and became excessively hot. Charging appeared inconsistent or stopped while heat continued to increase. I am concerned that the wireless charging system may cause overheating that could damage devices or present a potential fire or safety hazard. This occurred during normal, expected use of the vehicle’s built-in equipment.
After stopping the car I shut off the engine while the gear/selector was still in d (drive). The car began rolling forward since the driveway has a slope. My car hit the car parked before my car. The front bumper has been damaged. Later. I've checked several times this situation: if engine shuts off while selector is in d, the vehicle rolls instead of holding on a slope. This is a serious safety issue! many driveways have slopes.
My parked 2025 Honda Cr-v had front radar sensor stolen in daytime . I am fearful this can happen again due to easy assessibility.
My 2025 Honda Cr-v hybrid (VIN: [xxx] ) has experienced three separate incidents of a complete loss of power while driving on public roads (on September 5, 2024; October 27, 2024; and October 8, 2025), each time requiring towing. The authorized dealership has performed multiple repairs, with the most recent including the replacement of the throttle body. However, this represents the third recurrence of this identical safety-critical failure within 16 months, indicating that the underlying defect has not been fixed. I believe this vehicle has a persistent and dangerous safety defect that poses an ongoing risk to myself and the public. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
It does not detect pedestrians walking by side of vehicle very close and neither blind spots until you are about to hit pedestrians or cars on blind spot.
The key fob separates from the physical key too easily. This has happened twice in 3 months resulting in one total loss of key - I was unable to access my vehicle when this happened. This could be a safety issue. The button for separating the key from the fob is raised making it too easy for it to be accidently pushed.
Driving at 55 mph on a highway and the sunroof spontaneously shattered. No construction, no road work, nothing in my video shows anything kicked up by a car etc. Have a front and rear view camera on the car. Nothing was over my car as well while driving. That is seen on the video as well. Believe this will be a future recall. I am not the only one who has experienced this. Honda did nothing for me. They said you have to make an insurance claim. I could've been seriously hurt had I not had the sun slide in the closed position.
The sunroof completely shattered with no impact of an object while driving on the freeway. This but myself and my children at risk for harm had I had the sunroof visor open. Glass would have hit myself while driving and my baby while she was in the back seat. I am currently in the process of this being inspected. There were no warning signs or lights that came on.
As I were driving down the interstate at 50 mph, I'd heard a loud pop, the sunroof exploded into a million tiny pieces of glass. When we got home, I started doing some internet searching and found that shattering sunroofs was a longstanding problem with Honda vehicles especially, basically all vehicles with sunroofs. From some posts I was reading, I saw that many dealers were refusing to accept these as a warranty claim and some insurance companies were calling these experiences an "act of god" and refusing to pay claims. I saw at least one class action lawsuit against Honda for shattering sunroofs. I went to my dealer (where I had purchased the vehicle) all prepared to have a discussion with them about liability, but I was pleasantly surprised and angry when they said the broken glass would not be replaced under warranty. This was a brand new 2025 Honda crv purchased with 7 miles at the time of purchased. I had to go through my insurance agency for repairs because this was not covered under Honda dealership warranty which I'd had purchased. Total repairs for parts and labor was around 611. 74. This is a major safety issue for all drivers.
Twice, while making a right turn the car braked on me, I assume because a car was in the other lane of the road I was turning into. This could have been a problem and could have caused an accident if someone was behind me and my car stopped suddenly.
Experienced a sudden unintended acceleration while parking the vehicle. Right front tire climbed up on a parking barrier (shortened telephone pole) and damaged the right front bumper. No warning or trouble lights were on at that time, however, after restarting vehicle and heading home approximately half a mile down the road, all the warning and trouble lights came on, the steering wheel started shaking and the car wasn’t drivable. We have no idea if there is concealed damage underneath the vehicle. We called Honda roadside assistance and they came and took the vehicle to the closest Honda dealership. At this time, we’re waiting to hear from them.
Approaching sliding exit gate slowly at 2 mile per hour the Honda suddenly accelerated and crashed into sliding gate. Damaged the gate and the right side of the Honda. Honda was placed in neutral and the engine was turned off. Next day the Honda was transported to the body shop for repairs. Transported by flat bed. Unsafe to drive.
I am reporting a safety issue with my 2025 Honda Cr-v hybrid. The driver-side front mirror becomes blurry at highway speeds (60–70+ mph) and sometimes even above 40 mph on uneven roads, making it difficult to see vehicles behind me and creating a significant safety hazard, particularly when changing lanes or merging onto highways. The visibility issue worsens in rain, wind, or other adverse weather conditions, further compromising safe driving. Despite four service visits at my dealership, including a complete mirror replacement on August 25, 2025, the issue persists. Follow-up visits on October 20, 2025, and November 2025 confirmed that the problem was not resolved. My dealership has acknowledged that this may be a manufacturer defect and recommended that I contact Honda directly. This recurring issue directly affects safe vehicle operation and remains unresolved despite multiple documented repair attempts. I am submitting this complaint to formally document the safety concern and request appropriate manufacturer action.
I purchased a crv hybrid sport l and the side mirror is distorted view (like blurry). It's causing me headaches. . . Oddly enough, however the passenger/rear view mirror is fine.
Subject: safety concern – hood instability on 2025 Honda Cr-v hybrid dear NHTSA, I am writing to formally report a potential safety defect with my 2025 Honda Cr-v hybrid. The hood does not close securely and exhibits visible gaps, uneven alignment, and noticeable movement or rattling at highway speeds. This raises serious concerns about the structural integrity of the hood and the possibility of it disengaging while driving. I brought this issue to lia Honda, where I was told the movement is “by design” and not a defect. However, the instability is significant enough to cause distraction and fear of hood failure at high speeds. I believe this warrants further investigation, especially as I’ve learned that other Cr-v hybrid owners have reported similar experiences. I respectfully request that this issue be documented and reviewed as a potential safety defect. I am happy to provide photos, videos, or additional documentation upon request.
Last week noticed my car to start shaking from the front area when I went from a full stop and began accelerating. When I also turn on my vehicle and it was idling it would shake too. I took it to the dealer and they said they couldn’t find the issue until I got in the car with them and showed them the noise. They said today that it needs new fuel injectors. I bought my car at 0 miles and it had 7,800 miles when I noticed the issue.
As we were driving on the freeway, our rear window shattered on its own. You can hear like an explosion of glass. We checked our cameras and nothing was thrown to our car. It just completed shattered on its own and we are confused as to why. It is a huge safety concern as we had a minor in the car. We called Honda and they said that they could not do anything, which is upsetting considering that we have to pay out of pocket for something that may be a defect as it shattered on its own.
I parking my car in a parking spot at my work infront of a tree post the car jumped and hit the tree post by it self as crazy it sound I’ve never seen this before I was devastated. Scared I had called the insurance to tow the car to the Honda dealer and it’s been sitting there for a month now to get the manufacturing Honda come look at it and no one had contacted me yet.
Reversed several feet out of parking space in unobstructed lot. Car abruptly stopped and most systems shut down. Driver depressed brakes to assess. Two warning lights were present - battery and engine. Driver ensured parking brake off and brake hold off. No vehicles, people, or other objects nearby. Driver slowly depressed gas pedal; car would not budge. Driver depressed brakes and shifted into drive; driver slowly depressed gas pedal but car would not respond at all. Driver turned the car completely off. Upon restarting, battery/engine light turned off and car drove normally to dealership. The car had <250 miles on it at the time. Dealer stated that no engine codes were retained. Dealer stated verbally that it is likely a "computer glitch" as the car is new and "just breaking in. " dealer stated that car "probably won't do it again. " written documents indicate that dealer suspects a failure in reverse automatic braking system. After car released to owner without addt'l testing, owner tested reverse automatic braking system. The system worked as expected - the car braked when it detected a close object in its field, it omitted the correct audible warning sounds and visual lights, and continued to perform when the driver depressed the braking system. Additionally, due to the newness of the car, the driver is extremely confident that no objects were around - the driver had been parking far from other vehicles to avoid dings. This "computer glitch" is potentially fatal as the car came to a sudden, complete stop while in motion and was unresponsive in any gear, even after brakes were applied and released. The owner drives on the freeway daily. The dealer could not say with confidence that the "glitch" would not occur in drive at high speed. Imagine driving 65 mph on a freeway and your car coming to a complete, sudden stop - not a rolling stop or a slowdown where you might inch to shoulder - just a completely dead car in the middle of a freeway.
The brake system on my 2025 Honda Cr-v hybrid produces a pronounced creaking and groaning noise when releasing the brake pedal from a stop, especially on steep slopes. The issue becomes significantly louder when the vehicle is carrying more passengers/full luggage. This noise is distracting to the driver, particularly in stop-and-go traffic and on inclines and reduces confidence in safe braking performance. The condition creates a risk of delayed reaction or loss of focus while driving. The dealership was able to reproduce the noise during testing [only flat road/parking] but dismissed it as “characteristic. ” however, the noise in my vehicle is noticeably louder than other Cr-v hybrids. The issue was not tested under the full conditions I described (steep slope and full load). I have driven another 2025 Cr-v hybrid (owned by a friend), and it does not exhibit any such issue. The problem has been present since shortly after purchase and continues to worsen. There are no warning lamps or diagnostic messages associated with the condition. I have all documented noise in video format - available to share on request. The vehicle is available for inspection upon request.
Spontaneous explosion of moon roof glass - I was driving about 70mph on the highway near my home, it was a windy/partially sunny day and for no reason my moon roof glass exploded, sounded like a small bomb and in the rear view mirror I could see a lot of debris coming down. I then drove to a location where I safely parked and took a picture of the broken moon roof glass. I did not hear or see anything that would have caused this - it was spontaneous. Occurred about 330pm.
On April 7, 2025, we bought a new 2025 Honda crv ex. After driving it for a few weeks, we noticed that the collision mitigation braking system (cmbs) is not functioning. And another safety feature, the forward collision warning (fcw) system is visual only (not audible) and appears only when our vehicle is 5-6 feet from a vehicle in front. Obviously, this distance is insufficient to properly react in order to avoid an accident. According to the car manual, “the cmbs system can assist when it determines there is a possibility of your vehicle colliding with another vehicle in front…an oncoming vehicle in front, a pedestrian, or someone riding a bicycle. Cmbs is designed to alert you when the potential for a collision is determined, as well as assist in reducing speed, avoiding collisions, and reducing collision severity. ” with regard to the non-functioning cmbs, we brought the car back to the dealer several times to check on the lack of this system, but their service department could not detect the cmbs system either. They tested other new Honda crv ex models and even in those cars they could not detect the cmbs system. On June 16, 2025 (received June 18), we sent a letter to Honda headquarters (see attached) asking their assistance in addressing this deficiency. We followed up with 2 phone calls on July 25 and August 13. Unfortunately, to no avail. No response received. From a safety point of view, we are concerned by the lack of the cmbs feature as well as the short distance warning of the fcw system.
The hood on the 2025 Honda crv hybrid is loose. When you drive at highway speeds, the hood vibrates and you can hear the metal hook holding the hood down banging.
Cracked driver side mirror due to cold weather. Purchased car yesterday brand new, overnight it was cold and I woke up to a large crack across the side mirror.
The backup camera is grainy / blurry. It is like watching an old video tape from the 80’s.
I have seen lots of internet posts about exploding sunroofs, well this happened to our vehicle on the freeway. There was no overpass/rocks/cars near and the sunroof exploded, unfortunately my sliding-shade was open when this happened blowing glass debris all over the inside of our vehicle. My [xxx] son and mother-in-law were in the back seat covered in glass. We are very fortunate that no one was injured from this, this seems to be a more common thing and should be addressed from Honda or the glass manufacturers. They need to look into a safer glass design so that this does not cause a bigger freak accident, especially on the freeway. We were also very fortunate that our local Honda dealership stepped up to replace it and offered a clear tint for the inside as protective insurance - just in case it happens again. They also provided us with a car until it was repaired. I did speak to a service writer about this and they said that there have been three other incidents at their dealership. I know there are other car manufacturers that are having problems with this too. This has made me very nervous about riding with my family-of-four with the sliding-shade open now. I hope they can figure this out. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
I purchased a 2025 Cr-v on 1-30-2025 on 2-1-2025 after 33 miles the emissions light came on. I notified the dealership and I brought the car in on 2-3-2023 and on 2-5-2025 I picked up the car. Then on 2-7-2025 the same light came on and the dealer picked up the car on 2-10-2025 and on 2-13-2025 they said it was fixed plus they put 65 miles on the vehicle as per tech advise to make sure it was fixed. Now on 2-17-2025 the same light came on and dealer once again came to take the car. This warning light message expresses that while driving power may be reduced so I don't think it would be safe on the highway. At this time 2-17-2025 the car was picked up and brought to the dealer so I didn't receive a work order yet.
On [xxx], on a vehicle I purchased new only 5 days ago on [xxx] I had an incident where I put the vehicle in reverse to back out of a parking spot and the backup camera came on and I am 100% sure I was in reverse and when I hit the gas I went forward, instead of in reverse. I put it in park and back in reverse and the same thing happen again. Finally, I turned the vehicle off and then it worked properly on the restart. There was some sort of error between the electronics and mechanical parts that was extremely concerning and dangerous, especially traveling with a 1 year old baby in the backseat. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My sunroof is leaking, I've taken it to the dealer 3 times and this past weekend I noticed that my back door (the hatch door) leaks when it rains and when you take it through a car wash. The water comes in through the molding right above the back window and leaks down all through the car and out of the back door. I have videos and pictures that I can provide. When I take my car through the car wash the sunroof moved down and water squirts inside the car.
I got the recall notice. Still its not rectify by bennet Honda, lebanon, PA what is the next procedure please advise? [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
Vehicle’s wireless and cable carplay functions skip/lag, and then cause the infotainment system to shut down and restart several times during each drive. Vehicle was taken to dealership (where dealer was unable to replicate). Service department performed a hard reset of the head unit, problem was resolved for 3 days before problem began again and has not been resolved after several system resets. Problem persists with different phones, as well as in a personal friend’s 2025 pilot trailsport. The problem happens multiple times during freeway trips.
Vehicle caught fire while driving on the highway. Less than 2k miles on the vehicle brand new.
We were driving on a two lane highway from jamestown CA to oakdale CA, there were no vehicles in front of us, it was a flat stretch of highway when we heard a very loud booming bang like a gunshot. We pulled over to make sure that our backseat passenger, driver and driver side passenger were ok. We checked the outside, underneath and then noticed that the sunroof on top of the car had been damaged. On closer inspection the sun roof was shattered. We proceeded to drive and realized that the roof was noisy, so we pulled over immediately. We removed as much of the loose glass and proceeded on our way holding the sunroof door tightly so it wouldn’t come open and rain any glass down on us. We took it to the dealer that we purchased the vehicle from two weeks before to inspect and repair, there were no warning lights or indications of the issue. We never saw any debris, there were no vehicles in front of us and only a motorcycle and one other vehicle pass in the oncoming lanes few seconds before the loud boom. This was a frightening and stressful situation, we thought we had bought a safe and state of the art car that we could safely drive without endangering us our passengers or other drivers.
I bought new 2025 Honda Cr-v hybrid from germain Honda of dublin, OH on 07/18/2024. It's supposed to get highway :34 [3], / city mpg: 40 [3] estimated. I got up to 37 to 39 mpg in the city for the few months. Since last 2 1/2-month milage start reducing every day. Now it reaches to 28. 3 mpg when I travelled from chicago, IL to powell, OH on 13th December 2024 I only got 29 to 30 mpg. Now in the city, I am only getting 28. 3 to 28. 5 mpg. Weather may have some impact, but it cannot reduce from 39 mpg to 28 mpg. I am also paying $100/year for use of hybrid card to mva. Germain Honda dealer checked the car on November 12th, and they said everything is ok but there's is an issue. At present I am only getting 28. 3 mpg. Also, I have called dealer for recall issue for several times, still they don't have parts.
While I was in my apartment parking garage, I had my automatic trunk door opened. While I was standing in range, the door came down and hit me in the head. As a result I sustained a concussion. I did have the keys in my hand , so I may have accidentally activated the trunk door to close. However, my concern is that there is such sensor to stop the trunk door from continuing to close, or it doesn’t work. I called the dealer and they told me that there is sensor, but it only stops once it’s made contact. I believe this is very dangerous and should be evaluated. As I stated earlier I am now suffering from a concussion.
I purchased the car today, August 20, 2024. I haven’t had the car 24 hours. I drove home. I was showing someone my car. I opened the back hatch and shut it and the glass shattered.
Passenger side rear window shattered while driving. No visible reason as to why.
Purchased a new 2025 crv touring from edvoyleshonda in marietta GA on [xxx] with my hard-earned savings because my accord was totaled in an accident. Picked it up on [xxx]. I found a safety issue where carplay is not playing audio output from any maps (apple/ google/ waze) if I’m in on a call. Apple designed the apple maps to chime if anyone is in a call while using carplay. I brought up this issue on 5/25 to the dealer but was told it’s an expected behavior. Not satisfied with the answer, I went to Hondaconyersga to do some digging and found that this issue doesn’t apply to android auto and any lower trim (ie. Sport l). The issue is consistent across 2023-2025 crv touring trim. I went back to edvoyleshonda service on [xxx] and [xxx] only to be discredited on my findings, and the service manager said that it might be a compatibility issue with bose speakers. It was deemed normal since all gen 6 touring has the same behavior. I was also told that the turn-by-turn also plays on the screen and should be keeping an eye on the screen instead. This is disturbing because I’m trying to limit my attention to the screen as much as possible, and sounds like a safety issue. A ticket was also opened with Honda customer service on 5/28, but haven’t heard any statement or a path to move forward since the case manager said that they can only document the issue. Either Honda needs to take the car back and let me get a car that’s working or have a commitment to resolve this issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).