Radio/tape Cd Player problems of the 2019 Honda Odyssey

The vehicle infotainment system crashed even after the safety recall. This made the speedometer go out for a short time, and completely disable the radio, rear camera, res, and most user controls. The system additionally stayed on after the car was powered off, and would only turn off by pulling the fuse!.

A brand new 2019 Honda Odyssey ex with 80 miles on it, started having trouble with vehicle's central display. Message network communication lost , even on slight moves while the car is on smooth freeways. Radio clicking static noise. Display unit turns off and on sporadically while the vehicle in motion or even sometimes when the vehicle is started from parking lot. Vehicle display goes blank completely. Cuts off back up camera, no radio, no bluetooth, no apps. As most of functions are controlled with touch screen feel like the vehicle is unsafe to operate. Dealer tried to fix it 2 times but now they blame Honda does not a solution yet. Raised a case (10281802) with Honda corporate but Honda refused to accept the problem and refused to give a loaner car and said its up to to dealer to give a loaner as a courtesy. I feel like I was sold a lemon. Both Honda corporate and Honda dealer is not to help me. Dealer says they cannot do anything. I feel the vehicle is not safe to drive with the central display unit which so critical to the vehicle's function. Worst part is radio clicking static noise cannot be controlled as the display is blank. All the above makes me frustrated that it happens on a new car and no one is helping me.

In jan2020, during middle of a two hour drive with family, vehicle's electronic touch screen control panel along with steering wheel controls completely froze, disabling voice and/or touch command to access dash board, apple car play and even radio. Vehicle was on the highway driving in the range of 50-60 mph when it happened. Restarting vehicle at roadside stop did not reset the system. I noticed rear view camera quit working also, could not confirm about other electronic safety feature's working status. Vehicle's transmission seem to work fine so I drove slowly home and called dealership next day. Dealership requested to bring vehicle in house to hard reset the system. Dealership also mentioned that they are seeing similar issues in this model of vehicle. I could not get a satisfactory answer if the vehicle was safe to drive (to me it was not very safe even if some/all safety features possibly were working?). After factory reset, vehicle is working fine but I am requesting manufacturer for full electrical check up. I am uncomfortable to have full family in and risk a system freeze mid drive on a highway. Surprised it happened in a brand new vehicle.

The central display goes blank, sometimes I get a message network communications lost, when its blank there is no backup camera, radio, entertainment system phone bluetooth. . . And even when the display work the backup camera will not always display and the entertainment system will not always work. , I also hear a popping sound from the speaker system like some wires are loose. . . I also had a few times that the dashboard behind the steering wheel where the speed and other important info are displayed went blank. This happened when the car was brand new with less than 500 miles, I went to service but it didnt help.

Our 2019 Odyssey started having problems shortly after we got it. I tried trouble shooting myself for awhile. Finally started taking it to the dealership after 6 months of owning it and it's been there more times than I can count. It has electrical problems, bluetooth doesn't work, the infotainment system doesn't work properly. Nobody can hear me when I talk to them through the blue tooth or apple car play. The popping in the dash board is awful and it sounds like the van is going to catch fire at any moment. They have done a dash harness and full body harness on our van with no success. These problems happen when driving and the popping is when the infotainment/radio/music is playing or not playing. It's a serious hazard.

There is an issue with the infotainment system. Rear back up camera does not work. Radio does not work and carplay does not work.