Carrier/rack problems of the 2020 Honda Pilot

Pilot was parked and when I went to get in it to leave, I noticed the rear window looked weird. Walked around back and the back glass had just exploded. Glass was bulging with a large missing piece. It was cracked all the way thru and on the passenger side was a big piece missing where a rear defroster module would be located. The glass was still creaking when I realized this happened. It was not caused by something hitting it as there was not glass in the inside. I think it was caused by the rear defrost which was not on at the time. Glad it did not happen when I was driving. Just happened, but if I know Honda, they will not stand behind their vehicles. "not our fault".

The display audio and entertainment disconnects and stay off during running the vehicle(in motion on any road and any speed), it does not work audio for direction map, radio, cd player. And unwanted cracks sound are heard while driving the vehicle which is distracting while driving the vehicle. Dealer mentioned issue should fix with two recall repairs, which eventually did not fixed. Following below recalls repair below did not fixed the issue. Recall# 20-051, front control box ota software update. Op# 0105b3, . 3 hrs, temp# a20051a recall# 20-047 guage control module software update op# 7165a5, odd temp# a20047a, pass temp# a20047b, Pilot temp# a20047c. . 5 flat rate hrs.

After having known recall issue repaired, electrical/sound system still continues with aggressively loud cracking and popping noises. The noises at times are out of the blue, causing the driver and passengers to be startled. The instrument panel will freeze up and blue tooth/voice activated features will stop functioning. These issues occur when the car is moving or stationary. No improvement after the recall reprogramming was completed despite being told by the service technician it would resolve the issue.

Had an impact crack (supposedly) on the windshield. There was no indention. The outside of the windshield was perfectly smooth but you could see it. Repaired by safelite. A week later happened again. Large crack, same side. Safelite found a "chip" the size of a pencil tip near the edge of the windshield that they said caused the window to crack. They stated that these windshields are now quite fragile because of the things placed inside of them and it could easily happen again. Happened on a city street, I imagine, because we only drove to a doctor's appointment. Didn't see it until the next morning. So, it cracked later, not when we were driving the car. The crack now is now about 18 inches long just sitting in the driveway. This "chip" is the size of the point of a pencil tip. This second problem is on the same side (passenger side) of the car as the first one. The first one also was perfectly smooth on the outside of the glass. . . . . Which was strange because if a rock had hit it I would think it would have chipped the glass on the outside. No chip inside or outside.

2020 Honda Pilot touring has complete black out of all electronics and the dash board since purchase regardless if the vehicle is moving or stationary. Popping and cracking constantly throughout and behind dash/windshield regardless if the car is stationary or moving. There is no way to measure engine speed, fuel, oil pressure, or what gear you are in. Total electrical failures are occurring since purchase, and the dealer has no fix for the issues, but does acknowledge all of these safety and electrical failures are factory born, and Honda has failed to find or provide a fix. With all systems failing, the car is not safe to drive. The brake system will brake when you are traveling slow or at high speeds, regardless of the fact that nothing is around the vehicle. This car should be recalled and returned to the factory before more people are killed or injured. The current recalls do not fix any of the electrical safety issues. These cars require a total rewire of faulty harness wiring which is a fiber optic defect from the factory, therefore, software updates do not and will not fix these safety issues. All of these vehicles require a total rewire. Honda should be ashamed of themselves for allowing consumers to continue driving these death traps!.

Ever since I have purchased this car I have had nothing but issues. First started with cracking and popping sounds with the speakers, even when all audio was off in the car it would still make the noise. Then the dvd player stopped working. Next the cracking and popping started all the time and it was near impossible to make phone calls with bluetooth in the car. Finally after the 3rd time back the speakers were 80% fixed after a Honda representative came out from corporate. Then my automatic braking starting having significant issues. At first it was a random occurrence and only once in a blue moon. Now, like the other issues, it is progressively getting worse. I have already had it in once and they stated they could not replicate it but were able to see that it had been triggered. Since I have had my car back in less than two full weeks it has occurred at least 12 times on different roads (open highway, places with no cars or trees, at night or day it doesn't matter). I am now awaiting another call back about getting this issue fixed. Oh and there was that time that my backup camera stopped working completely, can't forget that. Overall, incredibly upset about how much we spent on a brand new lemon.

Driving vehicle cracking sound coming from windshield and radio has static . Drive on smooth road does not do it . It does it when hitting bumps or going up curbs . Car was taken to dealer 8 25 2020 picked it up today 8 26 2020 drove it home pulled up in driveway started cracking turned around brought it back . Service dept said they know its a problem service chief tech said something about wiring issue.

Popping, cracking even if radio off. Sometimes light pings like rock hitting windshield sometimes loud long static sound. Radio cuts odd and on. Navigation screen will cut in and out and go blank (black). Speedometer dial will reboot and or go blank and reboot. This is all while driving the car. I have had the rear view camera not come on when first putting it into reverse to back up. It did come on after putting car into park and then back into reverse. We had recall work done yesterday 8/10/20. 20-047 6mb002018-21 and 20-051 6hr002019-20 picked car up today and popping and cracking not fixed. Had service tech ride with me and he heard it and also witnessed the radio/navigation screen go out. The �cluster� did not go out during this time. Unsure if the cluster will go out again but the other issues are not fixed. He put in a ticket that states they are unable to fix problem at this time as Honda does not have a fix. These issues occurred on highways, parking lots, stationary in driveway.

While driving we noticed what sounded like small rocks hitting the windshield. As we drove the car more the crackling/popping noise grew with frequency and intensity. Now every time we drive we hear intermittent crackling/popping noises. At times it is very loud and constant. It sounds as though the windshield is cracking or going to crack. When I park the car and turn the engine off the crackling/popping noise is still heard. I am worried that this problem with progress and we may get instrumentation blackouts like others have gotten.

Vehicle entertainment (radio) system crackles and pops through the speakers connected to it. Connected phone calls sometimes drops or your voice is unable to be heard by the person you are speaking to. Satellite radio sounds through system also crackle and pop and sometimes fade out. These things have happened while the vehicle is in motion and have happened while stationary.

While driving the dash display blacks out intermittently in addition to a constant popping/cracking sounds from the infotainment system. This is a known issue with the 2019-21 Honda Pilots in all trim models except lx. The service department has issued the service ticket to what needs to be replaced but are on a parts back order until the end of September. Recommended solution is to install/replace the fakra connector set and most service cords associated the most bus network.

Last week 4/8/2020, my 2020 Honda Pilot elite starting making cracking noises through the speakers while driving. A couple of seconds later the entire radio, navigation, and information center with speedometer, gas and other vital information of engine systems went black. The system came up and stated that it was rebooting and did not have data access. I called the dealer and they told me how to conduct a hard reboot. I did this and it worked for about 20 minutes and then did it again. When I called the Honda dealership back they stated that Honda was aware of the problem but did not yet have a software fix for the problem. During my research on the internet, I have found that this is a huge issue well documented on the internet for 2017 - 2019 model Pilots. In fact there is a class action lawsuit for those model years for the same exact issue. But now, having been to the NHTSA site, I see that it is also an issue for new 2020 models with very low mileage. This is a big problem and needs to be investigated immediately as everything that the driver needs to safely monitor their driving is affected by this problem and vehicle owners are not getting help from their local Honda dealership service departments. A national recall for safety needs to be issued right away and pressure on Honda to find a solution and fix should be required by law! our local Honda dealership did state that there appears to be a problem with the wiring harness, but it only temporarily fixes the issue after being replaced.

There is a crackling/popping sound coming from the infotainment center. It happens when the radio is playing and on calls. It is very distracting and annoying since it is very loud. This has been happening for some time and has not stopped or diminished in volume.

As I was driving the infotainment system started crackling and then the middle console went black includinv my dash middle with the speedometer not knowing how fast I was going all info went blank and it kept happeninv.

As per other drivers of 2019 Pilots and odysseys, the screens on my new 2020 vehicle have gone out, while driving, rendering it impossible to get any information about the vehicle, including speed, while the vehicle is in operation. Dashboard reboots several times while driving. Backup camera is not able to be utilized during these events. While not as dangerous, speakers emit a loud crackling noise and no entertainment or navigation systems are able to be used (including rear entertainment center).

I bought a 2020 new Honda Pilot elite on October 2, 2019 with 245 miles on it. I brought my Pilot elite into the dealership on December 26, 2019 after discovering a popping noise which sounded like a firecracker going off that seemed to be between the windshield and dash while driving. Mileage was at 3,956 at this time. On January 17, 2020, I brought my Honda Pilot into the dealership again. It developed a popping noise again between the windshield and dash sounding like a firecracker going off when I was driving. On February 5, 2020, the Honda Pilot was once again brought back in. It was popping and cracking this time in the audio unit but now also door locks we're making noise when in stationary or while driving. The control panel had also shut off a couple times where you only saw a dark screen and it would reboot. On July 14th, after hearing this loud popping noise for a couple months now while driving, I have taken it back to the dealership. It is worse when you go around any type of curves or on bumpy roads. If the road is completely straight and smooth, I do not have this problem. This whole ordeal is scary because it is a huge distraction for me and I fear for my safety. I have been told by the service advisor again today that Honda is aware and working on this issue. He stated a recall is coming out for it as well as the odyssey and passport but they are making the parts for it before they recall it. He said they can put a band-aid on it in the meantime until the part can be made. Since this is the 2nd time in the last 6 months I have been told this, I'm worried they are covering up the issue and waiting for my warranty to be up. Also, the sensor that tells you when a vehicle or object is close to you is faulty. I will be driving with nothing around me and it tells me to brake and goes into its �safety mode� which has caused me to almost have a wreck.