Two problems related to navigational (global positioning system) gps have been reported for the 2020 Honda Pilot. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Honda Pilot based on all problems reported for the 2020 Pilot.
The sun roof shattered without provocation while driving in the interstate. Glass showered in the cabin to the driver, front passenger and floor in the back seat. Temp outside was between 55-57f. Inside cabin heat in system was at 69f. Seat warmer were on. It was raining at the time of incident between 2:30-3:15pm. I (driver) was very shaken by incident but did not lost control of steering. Initially could not correlate explosion like sound to location. Thought it was in rear of car but upon feeling rain and recognition of glass in the cabin realized it was the sunroof. Vehicle was at around 60-65mph in 70mph. This is memorable as gps send notification of speed checks on zone prior to incident. Car in front was very far ( more than 10 car lengths) in two lane road. Car in rear was also at about 2 car lengths. Not reported to insurance as deductible is higher than cost of repair. Did not reported to police as no other vehicle involved and no loss of vehicle control. Definitely a safety risk. Both passengers were wearing glasses, and long sleeves due to weather and glass was all over driver and passeger. Explosion sound was terrifying and unsettling. No warning lights or sounds noted prior to the incident. Car had been driven the day before. Car is always stored in garage. This was first drive of day for car.
I have constantly had to bring my car in again for the same problem since I bought it brand new in may 2020. On September 22, the audio/entertainment system completely shut down—it stopped playing music from the device connected to it and would not connect to a new device. The console then went completely black, and the audio system began to crackle incessantly, even when I turned it off. When I turned off the ignition and restarted the car, there was an error message on the display: “no audio connection” this had already happened multiple times since I had brought the car in for this problem a year prior. In some cases, I lost all displays, meaning I had no gps, speedometer, fuel indicator, or other safety indicators. Each time I called and/or I brought the car to the dealership, I was told that sometimes the system just crashes and that I should “reset it by restarting the car, just like an iphone. ” however, this has never actually worked. In every instance, I had to restart the car 2-5 times and hope that the system would correct itself. Usually it did not, and I would just have to wait for hours or even days before the entertainment system would spontaneously begin functioning again. When it happened in September, I brought the car in and demanded that something be done. After a day, a service advisor called me and said the previous repair from a year ago was done incorrectly, which led to recurring problems with the wiring harness. You can imagine how furious I was since I had to bring the car back several times during the first ordeal in 2020. Fast forward another 24 days (October 16), and the same problem occurs. When I lividly informed the service department that I was having problems again, I was informed that this is a common issue with 2019 and 2020 models (citing a lawsuit that was filed against Honda). The dealer was fully aware that these cars have this problem that pose a severe threat to passenger safety, yet it continues to sell them.
| Equipment problems | |
| Carrier/rack problems | |
| Electrical Infotainment problems | |
| Radio/tape Cd Player problems | |
| Recreational Vehicle Lpg Tank Valve/gauge problems | |
| Navigational (global Positioning System) Gps problems |