Four problems related to electrical infotainment have been reported for the 2020 Honda Pilot. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2020 Honda Pilot based on all problems reported for the 2020 Pilot.
Have had numerous occasions where the center display console screen has gone completely blank when driving ( nav, audio & driver systems integration items). A bigger problem is that on one occasion on the highway, the driver's main display screen has also gone completely blank at the same time as the center display -- I. E. Total loss of speed info and all system warning lights. It takes almost 2 minutes for the screens to "reboot" and come back to normal. Honda has released several tsbs regarding the center display console, most network connection and audio issues but nothing I am aware of about the main drivers display failure. This is a totally random & intermittent condition but a severe safety issue when the driver's main screen goes out . I'll be going to the dealer soon but this issue has been around on various Hondas for quite awhile with little apparent fanfare from Honda??.
The electrical system including the rear camera, dash board speed display, hands free phone system radio intermittently goes blank and resets randomly during operation of the vehicle. Two Honda dealers have attempted repairs unsuccessfully and continue to try changing parts. Failure during driving is distracting and potentially hazardous to the vehicle occupants and other vehicles near them. Honda can or will not give me any assurance that this problem will not cause problems with other electrical component of the car that are more safety critical. The dealer tells me they are waiting on parts and Honda customer service sends me to a case managers voice mail who does not return calls.
The vehicles bus connectors where called have been taken to 3 different dealer ships to get fixed an problem still has not been resolved. The cars display screen and rear view camera has absolutely no power sometimes will turn on when I first start vehicle but will turn off completely while driving nothing is visible. Reversing I can't see objects and while driving have gotten lost since gps will completely turnoff and I can use my phone while driving. The bus connectors will pop constantly while driving. I have all documents stating the cars been seen and different things have been done to get fixed no warning problem started April 18th.
The center led screen and all components cut out and reboot many times while driving. This includes backup camera, hands free phone communication and navigation. Radio is also non functioning during this time. Honda has referred this fix as fakra components. Items have been replaced or worked on 4 times as of September 7th 2021 and the system failed again already today sept 8th 2021. The first incident occured 1 week after purchase and this is the fifth time it will need repair in less than 1 year, although dealer service has told me there is nothing else they can do until Honda comes up the a fix. Apparently this occurring on several years of high end Pilots. I contacted Honda today and started the process for a case number.